Indian Railway — not refund of T.D.R. payment

Dear sir / madam

i am giving the entire details of the email exchanged between me and the railway department, i had cancelled my ticket on 31st of march 2009 till i now i have not received my cancelled amount, this despite my repeated request over the phone or email.

i kindly request you to help me get my refund if thats not possible kindly guide me how shoul i go about to take this matter further.

going by the diffrent complaints posted in the site, i came to know i am not the only one who has been foolled around by the railways, it is a serious matter of concern not only to me many others
therfore i request to you take steps to ensure this type of negligence are not repeated by the railways in future.
raghuram
[protected]










i am still waiting

Note: Forwarded message attached

-- Original Message --

From: tdrprocess [protected]@irctc.co.in
To: srinivasansrinivasan [protected]@rediffmail.com
Subject: Re: Fwd: refund

Dear customer,



Sorry for the inconvenience. Kindly note that yourrefundcase of PNR No. [protected] has been forwarded to CCM/Northern Railwayon dt. 03.04.09. We have already issued Reminder No. 1 dt. 08.07.09 to concerned railway to chase up the case. Butdespite reminder refund yet not received from the concerned railway.Now we aresending a Reminder No. 2 dt. 07.08.09 withall the papers pertaining to your refund case to concerned railway tochase upthe cases. As soon as refund, if any, received it will be credited toyour cardaccount..





Regards,



Sanjay Suman

[protected]@irctc.co.in

Ph:[protected]










srinivasansrinivasan wrote:
>
> Dear Sir,
> i am still waiting for the refund.
>
>
> On Wed, 08 Jul 2009 18:15:08 +0530 wrote
> >
> >
> >Dear customer,
> >
> >
> >
> >Sorry for the inconvenience. Kindly note that your refund case ofPNR
> >No. [protected] has been forwarded to CCM/Northern Railway on dt.
> >03.04.09. Refund yet not received from concerned railway, so we are
> >sending a reminder with all the papers pertaining to your refundcase to
> >concerned railway on dt. 08.07.09 to chase up the cases. As soonas
> >refund, if any, received it will be credited to your card account.
> >
> >
> >
> >
> >
> >Regards,
> >
> >
> >
> >Sanjay Suman
> >
> >[protected]@irctc.co.in
> >
> >Ph:[protected]
> >
> >
> >
> >
> >
> >
> >[protected]@irctc.co.in wrote:
> >>
> >>
> >>
> >> Dear Concern,
> >>
> >> Plz look into the matter.
> >>
> >> [protected]@rediffmail.com
> >>
> >>
> >> Thanks & Regards
> >> Akshay
> >> [protected]@irctc.co.in
> >> www.irctc.co.in
> >>[protected]
> >>
> >>
> >>
> >>
> >> ----- Forwarded message from [protected]@rediffmail.com -----
> >> Date: 3 Jul 2009 12:00:39 -0000
> >> From: srinivasan srinivasan
> >> Subject: refund
> >> To: [protected]@irctc.co.in
> >> Cc: [protected]@irctc.co.in
> >>
> >>
> >>
> >> Dear sir / Madam
> >> my
> >> PNR No [protected]
> >> Train No 2627 Train Name KARNATAKA EXP
> >> From SBC To NDLS
> >> Date[protected] Class SL
> >> Boarding Point SBC Reservation Upto NDLS
> >> Quota General
> >>
> >>
> >> i had canceled the ticket on 31 mar 2009 through your websiteand as
> >> well filed TDR, till now i have not received the refund of myticket
> >> which was canceled on 31'mar2009 its been more than 90 days
> >> therefore i kindly request you to grant my refund at theearliest.
> >>
> >> regards
> >> raghuram