[Resolved]  Indian Railway — Ticket cancellation

Pnr Number [protected] Transaction ID [protected]
Train No 2555 Train Name GORAKDAM EXPRES
From Station GORAKHPUR JN(GKP) To Station NEW DELHI(NDLS)
Date 05/7/2009
Class
SL
Boarding GORAKHPUR JN(GKP)
Resv Upto
NEW DELHI(NDLS)
Above is detail of the ticket which i took from Indian railway. and ticket was in waiting list and i canceled before train schedule at the boarding station. I tried to contact customer care but thay told me file TDR, I did that i filed TDR and got folowing response from customer care:Dear Customer,

Please note that we have received your mail and your refund will be processed through TDR (Ticket Deposit Receipt). Refund under this category is processed by the railways under the present commercial rules and this process takes minimum 90 days or more. Once the refund is received from the railways the balance will be credited to your account



Thanks& Regard
Aamir Husen

[protected]@irctc.co.in
www.irctc.co.in
[protected]
----- Message from [protected]@gmail.com[protected]
Date: Sat, 18 Jul 2009 02:33:59 -0700,

I have long email trail about the conversation with customer care department. Please have a look i tried a lot from my side and wasted lot money in phone conversation with customer care executive