[Resolved]  Indian Railways Website — failed transaction money not refunded

Address:Delhi

Failed transaction money not been refunded to my account by irctc.co.in - website of indian railways and this has happened not once but many a times over. Situation is that neither a ticket is booked (and the money is deducted from the account ) nor the money is refunded. only 3 times it was refunded and rest 15 times it was not refunded. Do not cheat customers. Do return their hard earned money. and this is not my voice only a similar voices are raised are of my friends and other customers also. Ask irctc to return our money
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Aug 13, 2020
Complaint marked as Resolved 
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Indian Railways — Money not refunded

Dear Sir/Madam,

I filed 3 TDR via PNR No. [protected], [protected], [protected].
It has been more than 4 months and I have still not received my amount yet.

Please refund my amount as soon as possible.

Regards,

Nitin Jauhari

Indian Railways — money is not refunded

I tried to book ticket through www.indianrailways.gov.in using SBI internet banking on[protected].
My ticket was not booked but money has been debited from my account. The debited money for the failed transaction is not refunded till date. please look into the issue.

The reference number given by SBI for the failed transaction is: IG58765124
you must contact [protected]@gmail.com ...they only approach irctc and get back your money...for security transaction you are asked to provide some details ...give that details you will get your money back...i suffer this same issue before two months ...do this you will get your money back

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