Indian Railways — tickiting athority

i bought a ticket to and fro pune -miraj...giving very clear written instructions of the need of a lower birth( as i am 6ft 2 inches)... i was not given or even informed before the printing of the ticket and given a side upper birth ... on demanding at the counter itself, the tickiting athority refused to change it inspite of it being his mistake( i had previously checked that the train had 300 vacant seats available) on informing the supretendent i was told to and i cote" adjust with the tc on board" ... this is the state of affairs in the indian railways...
i would like to take action against the ticketing athority ...and would like some one to guide me in doing so...
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

hi Dear never purchase online by INDIATIMES SHOPPING AS after a long tine from my credit card 500 deducted from USA as i purches only once by indiatimes after that i got confofm from icici care that u r card no and cvv no sold by some body?
Dear Abhijit, I fear something went wrong during your conversation with railway ticketing officer. He might have gone on defensive mode to counter your aggressive tone/body language. A polite, patient request with a smile would have made him to correct his mistake of overlooking your seat preference. Don't blame whole of Indian railway for just one officer's mistake.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information