[Resolved]  Indian Railways — refunded half fare only

Address:Visakhapatnam, Andhra Pradesh
Website:IRCTC

I had booked two general quota sleeper class etickets from my IRCTC account on[protected] from Visakhapatnam to Bangalore (SBC). The date of journey is[protected] with PNR number [protected] of train number 12510. The two tickets were wait listed and no seat or berth were allotted and no passenger traveled on that ticket. I booked the ticket on my Union Bank debit card account. The railway authorities at Visakhapatnam station told me that the ticket fare amount will be refunded to my debit card account. I checked for that refund till[protected] then filed a TDR for refund of ticket fare (Rs.920) on[protected]. They approved the TDR with reference number ekt[protected] and refunded one ticket fare only(Rs.460) on[protected]. Now what I have to do to get the remaining ticket fare? How can I approach the concerned authorities to get that fare?
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Aug 14, 2020
Complaint marked as Resolved 
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There seems no option, once i did not travelled and asked for refund. But they responded that amount cannot be refunded as the passenger has been travelled. I tried lot and also sent them proofs that i did not travelled that day but all in vain.

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