[Resolved]  Ioc Lpg — Delivery Problem

REFILLING PROBLEM

To,
The Manager
IOCL
New Delhi

Dear Sir / Madam
with reference to above, I Jaiveer Kadian Holding LPG Consumer with DBC Con No.A06724 Charkhi Dadri Distt. Bhiwani (Haryana)
My complaint is about refilling of my gas cyllender
your distributor of our city M/s Dadri Gas Service is not provinding refilling service well. I have DBC connection.
Your agency refills my cyllinder once in a month on my DBC connection.
is there any rule on DBC connection to refill once in a month if not then take appropriete step against your distributor of our city.

My second complaint is about booking of refill of my cyllinder on phone. Your distributor does not provide this service properly


thanking you

yours faithfully
Jaiveer S/O Sh. Dadanand
Ward No. 2, Near Ware House
Charkhi Dadri Distt. Bhiwani ( Haryana )
Pin Code 127306
Mob. [protected],

One of your dealers name "Karco Dist. proprietor Pranesh Roy of 16 Radhanath Ch. Road, Kolkata-700015
doing illegal refilling from subsidized 14.2 kg(domestic) to a pvt gas cylinder of 17kg commercial and selling the same to your misc. commercial consumers at a very high price.
As a result you i.e. IOC loosing their business as well as illegal refilling taken place as a parallel industries of illegal refilling. Please enquirer and take necessary steps.

Thanking you
Well wisher.

I shall request NOT TO DISCLOSE MY NAME. I CAN GIVE U LOT OF ADDRESSES WHERE THESE
ILLEGAL REFILL IS GOING ON .

IOC LPG — short supply of LPG cylinder

Verma Gas Agency Add: F-6 Pal Market Mandawali, Delhi-110092 Ph No. 22473808, 22473374.

has not deliver my gas which was booked on 16th March, 2009.
he always supply sort gas by 2 to 3 kgs.

on arguments he always say that he stop the supply

From
Lakshman Singh
Ph No. [protected]

Conn. No. 10910

IOC — LPG refilling

The IOC LPG distributor M/s Sheetla Gas service, SUndernagar, Mandi, Himachal Pradesh always takes more than 10 days for refilling of LPG after booking.

This times i had book on 04.04.2009, bookinf reg numer - 7922. and several reminder on phone, still the delivery is pending.

My consumer number is S 30984.

Please take immediate action.

IOC LPG — non supply of lpg cylinder in time

I deal with M/s city gas agency, Guwahati, Assam, who is the distributor of my area. My consumer no. is 03614. I booked lpg cylinder for home delivery on 12.5.09 being serial No.2696. Today is 14.5.09.I am not getting my cylinder after expiry of 8 days also. Today on enquiry with the agency they have informed me that it will take another 7/10 days time to reach my cylinder. During last three months also there was inordinate delay in supply of cylinder causing serious inconvenience to my family. How long one cylinder can be used. ?. Hardly 30 days for a regular user family. Due to short supply or malpractices the situation arises. Please attend my complaint early.

there was a mistake in my complaint dated 14.5.09. The booking date should be 6.5.09 instead of 12.5.09. other contents are same.

sir,
i am an employee in defence accounts department .my LPG consumer no. is 21350 and is with m/s sandhan gas agency, guwahati.i had received a refill cylinder on 13th april 2009 and had booked for another on 25th april, 2009.I was entitled to receive the same on 11th may 2009 as per the distribution schedule but have not received the same till date.I approached them physically severl times but they did not pay any attention to my words and i was harrassed like anything.It has also been seen thet the agency people are selling these refills to other people at higher rates of around 500-600 rupees per refill.In this regard, i request you to kindly take necessary steps to eradicate this problem
thanking you.
bikash ranjan bhattacharjee
polaris, house no-32, dakhinpara, kahilipara colony, guwahati781018
phones-[protected], [protected]

IOC Domestic LPG Gas — More Cylinder cost and Delay for Delivery

Sir,
I am IOC Domestic LPG gas user My consumer No. 11221, the Indane Gas Agency Name is MARIKAMBA GAS AGENCIES, MARUTHI EXTENSION, MALUR, KARNATAKA. The agency is demanding Rs. 45 per Cylinder as Transport charges to deliver the cylinder at CHIKKATIRUPATHY, MALUR TALUK, KARNATAKA. This agency is charging the total cost of Cylinder is Rs 370/-, without issuing the receipt for the cost of the cylinder. In addition to this agency is delaying the supply of cylinder minimum of 45 days for the supply of cylinder. Hence it is requested you that please provide me the necessary details that whether the consumer is to give any transport charges to the agency, if not please initiate necessary action against the agency. It is also requested you that please tell me that what is duration for the issue of the cylinder.


Thanking You,
Yours faithfully
R.VENKATACHALAIAH.

REMINDEER



To,

Area Incharge,

Indian Oil Corporation Ltd.,

Indane Area Office Allahabad

5th Floor, Indira Bhawan, Civil Lines

ALLAHABAD



Kind Attn.: Mr. S.Beena/Sri P.K.Verma



Subject: Problem in distribution of LPG cylinder refills.



Sir,

We, the cosumers of Indane LPG have to entreat you with regard to the subjected problem in the following ways:

1. CASH & CARRY SYSTEM: Most of the Gas agencies have their godowns far away from the agency. For example Harishchandra Gas Agency of Teliarganj, Allahabad and has it’s godown 20 Kms. away at Gohri (remote village area ) and customers have to collect their Cash & Carry cylinders from a distance of 20 Kms. Similarly, M/s Ram Krishna Gas Service Allahpur, Allahabad has it’s godown at Jhunsi, nearly 15 Kms away from the agency for cash & carry distribution system. It might have been distributed somewhere near to Agency as it was being done earlier (if not daily, alternately).

2. HOME DELIVERY: All the agencies at Allahabad do not have their registered venders for home delivery, neither they have vender’s registration in local police circle. Consequently their unauthorised venders delivers the refill cylinders by making 3 into 2 cylinders. Further they do not have weighing balances with them neither they have any identity card nor proper uniforms. Generally ladies have to face these unauthorised venders and they are being befooled by this vender & Gas Agency conspiracy. Home Delivery service sometimes takes even more than a fortnight inspite of repeated requests. However, hardly 10% home delivery is provided and remaining 90% is covered by Cash & Carry system.

3. SUB-AGENCY: In Allahabad, there are a number o[censored]nauthorised sub- agencies/refilling plants running, making 3 refills in 2 refilled cylinders and this conspiracy is going on with the help of authorised agencies by bulk supply to them.



Further, all the gas agencies are charging equal rate for Cash & Carry and Home Delivery both.



In the light of the above problems, we would like to request you to make convenient DELIVERY SERVICE NORMS very strict to facilitate the customers and ensure the applicability of the same.



Thanking you. Your’s

CUSTOMERS

sir
me is puspakar dwivedi from chitrakoot utter pradesh i got information about agency in chitrakoot dst.. but i do't got any informatoin in the internet so i am requesting to send me link how to get information

thanking you

Indian Oil Corporation -LPG — LPG(domestic) - undue delay in delivery - reg.

LPG(domestic) booked with the gas agency - Pooja Gas - Kakkanad, Kochi-682021, Kerala on[protected] woth booking No.8829. But even after 34 days the cylinder has not been delivered.
Please do the needful without delay.

V. BABY
House No.17/482
Maliakal House, Othupally Road
Thrikkakara P. O.
KOCHI-682021

TO
The General Manager/ Sales Manager,
Indian Oil Corp,
Coimbatore,
Tamilnadu.

Dear Sir,
My costomer No:26087 and Agencies is Sri Srinivas Gas Service, No.1, Anupperpalayam(po), Tirupur-641652 PH[protected], 2258755.

My complait is regarding the desiplinary action, at the date of 7-07-10 the service man came with cylinder and hand over the cylinder and my mother gave the amount 500/-, at the time in my mother hand dont have change.the service man talk some irresponsible like, you have keep the amount when your are booking at the time itself, if your are thinking you have to pay aditional 10/- rupees.At the time my mother has inform, if you behave like this we will complaint to your office suddenly he answer you make a complaint they dont make action against me.after that we make acomplaint to agences on that day they we inform the person will come and supply.Again we make a complait on 08-07-10 regarding this issue, today is 09-07-10.But still we cant recived the cylinder.so pls kindly take some action regarding the issue.we are waiting for your reply.through phone or mail:[protected]@yahoo.co.in

Regards
G.Karthikeyan
Tirupur.
Moble No:+91-[protected]
Residiance:[protected]

dear sir
i need the information regarding new lpg domestic connection.
thanking you
bharati
[protected]@gmail.com

I am the consumer of ioc gas since 1972. The present distributer is BABAR PUR GAS SERVICE Kabir nagar Dlhi. I booked my refill LPG cyllander on 30 June 2011 on Phone NO. [protected]the booking NO.[protected].I waited a long but i did not get my lpg refill cyllander. I contacted complaint No. [protected] which is provided by IOC. vide complaint NO. 144180 dtd 12 july 2011.

Inspite of long waiting and complaint, I am unable to get my refill cyllander till today ie. 16th july 2011. It is a matter to be considered deeply. I hope that a need full action may be taken.

Consumer No. 964

Distributer. Babar Pur Gas Service
Kabir Nagar Delhi.

With regard.
R. S. Gautam

dtd. 16. 07. 2011.

To,
The Manager
IOCL

Dear Sir / Madam
i am having lpg connection no. RC-14008 under The Railway Mens Consumer Co-op Society Ltd. Katihar Bihar 854105 SAP code- 153485, Code 66180018.
sir i am very much aggrieved due to following-
1- the distributor used to take booking for lpg after 21 days of the delivery.
2- thereafter he delivers the refilled cylinder after 20 to 35 days.
they have made artificial scarcity by saling cylinder in black in high prices.

you are requested to look into matter and advise the concern distributor to take booking just after dilivery.

thanking you

your's faithfully
rajesh kumar pandey
katihar
[protected]@rediffmail.com.
Mob. [protected].