[Resolved]  Kpn Travels — ticket cheating

me mohanraj, i booked the ticket in coimbatore in kpn travels on 06.02.2008 for travel on 06.02.2008 for coimbatore to bangalore, in that they had given the reporting time as 9.45p.m and departuring time 10.15 p.m. and due to some
inconsistency( when i started from my home , local bus came late to our stop and drunken man made problem with conductor, so bus stopped and after that some people sloved that issue and then bus started and reached travels stopped,then i went to kpntravels, gandhipuram, coimbatore by 10.15,) i went late to office, and then in that ,office guys had told, this is not a right place to get bus, he asked me to go near office which is at sathy road , coimbatore. so i catched the auto and i went there within 3 min. there i reached by 10.20, 5 min late to that office, when i asked in that office they told, bus had already went... then i asked to refund some amount of money, for that they are telling , we wont refund the money, u have to book fresh another ticket which is of rs.440., usually when i am getting bus in banglore, bus will come late by 1 hr alteast, and one more thing they are cheating the ticket booked people like this and they are selling the ticket more than 1000 rupess ,which the actual ticket rate is 300 or 350 rupees only,,,, please take the action immediately...
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  18 CommentsShareTweet


Drink girls urine and eat pig motion blady raskals.
Just because on previous occasions the bus came late (1 hour is gross misrepresentation i think - wouldn't the same person complain if KPNs are "usually" 1 hour late?), it doesn't mean it should happen everytime.

I am not a fan of KPN either (just had a pretty bad experience on May 18, 2008) but this just a wierd complaint. You went there late, cancellation charges are clearly printed on the terms & conditions, bus went on time...i dont see a point to complaint here. Nowadays, even for someone doing the right thing, people started complaining. Too bad.
What purpose you all were working kpn Travels for purpose or sucking purpose stupids
ticket cheating is going on now from your
last week my mother came from bangalore to kovilpatti A/C coach ticket just 460/only but now here kovilpatti to bangalore non A/C ticket 480/ rupees how is it please can u take action immediattely.
Thanking u sir.
kpn travals is very good
I lmao(laughing my off) - its a new low for the stupidity of the someone posting a complaint!! Just cus you turned up late, doesnt mean the world has to wait for you - Get a life loser! What is more shocking is the disgusting use of abusive words in some of the comments...Indians are becoming more ghetto than the slum lanes of Africa! Some of you are better off living as ANIMALS than humans.
KPN Travels the most preferred travels in Tamil Nadu for luxury buses. Especially in the Tiruchi - Chennai, Bangalore, Coimbatore - Chennai, Bangalore, Madurai - Chennai, Bangalore. Most of the time the bus departs on time but due to the road condition the arrival time differs. KPN Travels over the period of years gained popularity due to their service and safety for female passengers.
Everyone knows the quality of service provided by KPN. Which else travels is more reliable than them ?.
Commentators kindly could mind their language. Dont use abuse words in open forum.
(1) Mr. Mohanraj went late and missed the bus. It is his fault Passengers should be at the boarding point well before the departure time.
(2) We reach well in time to catch the train. The train may come late due to operational problems. In the same way, the Bus too may come late due to many reasons. No transport operator would like to make unnecessary delay.
(3) Railways do refund a portion of the ticket value even after the departure of the train. In the same way the transport operator too should refund the amount deducting a portion. It is obligatory on the part of the transport operator to refund a portion once the original ticket is surrendered. Printing the terms and conditions on the reverse side of the ticket affecting customer's rights are not valid.
(4) As in the case of e-ticket cancellation by the railways, the refund after deducting their service charges and penalty, the proceeds should be credited to the debit/ credit card account directly.
(5) Using filthy language while giving comments should be avoided.
I would strongly appreciate if KPN refunds a portion of the ticket amount even after the departure of the bus. They should deduct the penalty and should return some amount because the customer did not avail the service at all.
iam anoop.iam a regular customer of KPN Travels.i had one bad experience from kpn.One day i and my wife booked the ticket in kpn from banglore to oddanchathram(dindugal).they gave banglore to pazhani for two tickets.they told that the bus will come at 10:00 pm and they told me to reach at 9:30. i reached at time.i got bus.normally the bus wil reach at 6;15 or 6;30am.but bus didn't reach.i enquired to conductor about that.he replied that bus was cancelled and this stop is dharapuram, bus will not go to oddanchatram.bus wil go another route.and he told to get down there and hire some other bus.atlast we did what he told...i had told already when i book the ticket i want oddanchatram ticket.they gave that ticket, but bus didn't go where i was a very miserable incident ...
iam minu.i used to travel 2 times in a month by KPN Travels.Yesterday (12/03/2010---friday)i travelled by KPN travels from dindugal to banglore.i booked the ticket three days before the travelling.i confirmed my ticket.The departure time was 9:00 pm.But the bus came only by 9:45pm.It was not the actual bus.The KPN staff told that the bus was cancelled so u travel in another bus, and u will get seat there.I and my husband agreed.But there we had a problem.We got seperate seats.Atlast we decided to go and sit in the last seat.It was a horrible journey for us. Also during the journey conductor came and asked about our seat number, it was very horrible for us.When i got into the bus i had asked to the driver, the conductor and the KPN staff about my seat.They told thats not a problem u may go and sit.But i faced lot of disturbances from the bus.That was my second incident.So i decided to never ever travel in KPN Travels anymore.u should understand one thing, there is no difficulty for a customer to find travels, the thing what they prefer is quality of service.
I think those who have posted the good comments about the KPN travels (kpn travels is very good) is by themselves.

Kpn Buses have became an yuck... horrible journey i had yesterday...
there are lots of bedbugs and water was leaking inside. When i complained about the bedbugs to the driver he is asking me to bring atleast one bedbug and show it to him though i had shown my hands with bedbug biten marks... non sense they lot their reputation and quality of service.its high time for people to realise and make KPN travels realise the value of a customer...
I have a bussiness men. i have regularly kpn travels bangalore to any places going one person argu tell i killed in native placeses going. this company ESI, PF. no ok understand told. actually my address this company nothing telling in the argument.
Poor Service and Irrespect treatment of customer
I travelled on 06 th Mar'10(Sunday) from Trichy to Bangalore in 11PM Volvo 2+2 AC Bus with my wife.

I had very bad worst customer service and worst treating of sustomer from KPN travels trichy, I travelled from Trichy to Bangalore in 11PM Volvo 2+2 bus.

In trichy, after get in the bus we have seen someone vomitted in our seats, We requested to travels and bus driver for cleaning that to clean up from our reserved seats, But they put just sands on that, then they told us, this bus there is no bus cleaner, So adjust to sit on the same seats. We can not do any alternatives, which means change to some other bus/ seats.

I explained and fought them, Because We paid Rs.600 per seat, if you look in goverment bus fare is only Rs.250, but we booked KPN travels instead of booking goverment bus, we need good service and comfortable travel for long journey. Perhaps we booked in KPN, if you are doing like this then what is difference between govt bus and KPN travels. They replied we can not do anything now. If you not interested to travel please cancel the tickets, or travel with this problem.

But we have fought them at last they made one arrangement, they replaced us in some other seats, they assured no changes in seat replacement further.we asked so many times after travel started in between if any people getting in bus to fight for this seat that is not good, so we forced them to solve this problem for us or anyone who can sit in that seat.

But Atlast after an hour, who booked/reserved seat they get in they are coming in to fight with us, I dont want to make fight with them, becuase this travels management people cheated us for solving that problem temprovarily. Even though i asked so many times to them, but they assured no problem you can travel replaced seat till your destination.

But I went bus driver to fight for this, but he heaved ruidly manner, I cant go beyond certain limit becuase i came with my wife.

This is KPN Serice from Trichy to Bangalore, They driver ( Name:Selvaraj ) told me whereever you loge complaint against me and our travels we dont bother, what ever you want you do it we dont care and worry.

This is the worst service never i have seen in my travel.

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