Claimed

KPN Travels Complaints & Reviews

1
Last updated Apr 15, 2024
Complaints 586
Resolved
65
Unresolved
521
Quick Links
Statistics
Share
Contacts

File a complaint to KPN Travels

Having problems with KPN Travels?

File a complaint and get it resolved by KPN Travels customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
KPN Travels
Customer Service Contacts

KPN Travels Phone Numbers

Phone
+91 42 7422 2222
285
212

KPN Travels Website

KPN Travels Head Office Address

23B, Rajaji Street,
Swarnapuri

Salem
Salem District
Tamil Nadu
India
636004

KPN Travels reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Harishsastry
from Thiruvananthapuram, Kerala
Report
Copy

Ac not working

Kpn boarding pass: 186a56
Ticket #: e[protected]
Seats: u23
Boarding: tuticorin (Kpnparcel) at 07:45 pm
Vehicle #: ka 51b 1729
Show this sms to board your bus and enjoy your trip with kpn travels! Visit https://goo. Gl/mruqne to download kpn android app and get 5% discount on all app bookings.

The ac is not working in this bus and called up kpn office they say u call ho and complain we can only...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venkat andaal
from New Delhi, Delhi
Report
Copy

Reg transport

Address:Krishnagiri, Tamil Nadu, 635002

Dear sir iam Venkatlakshmanan propriter andaal match industry kaveripattinam we are booking bus ticket at your KPN transport from krishnagiri to madurai on 4th may at the time of 11.30 am
After booking we confirme at your office about the arrivel of the bus at krishnagiri he also agree the time of 11.30 to 11.40 on the time we reach thekrishnagiri office we reach to boarding at 11.15
The manager of the kpn tranport krishnagiri...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Madysindya
from Mumbai, Maharashtra
Report
Copy

Worst service & not punctual

Address:560076
Website:www.kpntravels.in

I have booked the ticket through abhi bus service in kpn non a/c semi sleeper on 29th april 2016, 5.45 pm at boarding point details of bommanahalli(Kpn). I came there at 5.30pm and waited till 11pm night (Almost 5.30hours) and the bus we have booked the ticket not arrived there. I have enquire and the person available at kpn bommanhalli office & manager of kpn ([protected]). There is no proper response from them (Only one word they said bus...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Thilakat
from Mumbai, Maharashtra
Report
Copy

KPN staff behaviour

Address:Chennai, Tamil Nadu, 600083

I booked the ticket from chennai to Trichy (11.15PM) and travels sent me the bus number KA 53A 1999 and the boarding pass number 3A3BB9. Bus arrived at the spot at 12:20AM next day and when I try to board the bus the workers didn't allow me (worker name: Sundaramoorthy). He said don't book the ticket in kpn and he told me that I cannot say the eta. Also he has responded in poor local language....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vella
from Mumbai, Maharashtra
Report
Copy

Bad / damaged delivery

Address:Tirunelveli, Tamil Nadu, 627751
Website:KPNtravels.in

I have booked my parcel [wooden cot and cupboard] from kadayanallur to chennai[tambaram] on 19th may 2016. My order id is lr#kdr[protected].
The person mr.Murgasan [[protected]] who has taken the parcel of mine and charged extra rs900 for bagging my parcel with cotton and
He said it will be delivered in next day. But the parcel delivered on after 5 days. But that is not the issue.
The kpn parcel agent [murugasan ] did...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priya43
from Mumbai, Maharashtra
Report
Copy

Mercedes Benz sleeper Bus Chennai-Trivandrum

Address:Chennai, Tamil Nadu, 600101

Today I traveled in the ridiculously priced Mercedes Benz sleeper bus operated by KPN Travels. Boarding pass: 8CD96E. After occupying the lower berth in the bus, there were at least 20-30 small cockroaches freely roaming the walls and berth. Absolutely terrible! I could not sleep at all, thinking of how these awful creatures will make a grazing field of me.

Travelers, avoid KPN like plague. Even if they give me a full refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rkadiresan
Report
Copy

Online ticket booking

Address:Salem, Tamil Nadu, 600122
Website:www.kpntravels.in

I tried to book ticket www.kpntravels.in from bangalore to chennai on 13-apr-16. Two time they have deducted rs.868 from my credit card but the tickets have not confirmed. I have not get any email or sms from kpn travels regarding my money. Then i went into redbus.In and got a confirmed ticket. Now at the time of travel i suddenly got sms from kpn travels that i have booked two tickets in my name for the same journey. I called kpn travels...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu, 600130

Horrible experience with KPN - KA41A 9799 (Bengaluru to Chennai A/c sleeper 2+1 16th Apr 2016) - will not travel again and will never recommend this tour operator to anyone. Scheduled boarding at KPN Bommanahalli 10.45 PM. Bus arrived 1 hr 15 mins late, at 12.00 AM. Stopped at Vaanagaram (8 kms before Koyambedu) and driver said bus will not go further due to engine failure. No attempts from the driver to seek help and he was rude and not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mikin N Shah
from Ernakulam, Kerala
Report
Copy

Worst response over phone

Address:Chennai, Tamil Nadu, 600079

I have always tried the landline number[protected] to check the status of the Lr but no one has picked up the phone. This has not happened once or twice but almost always the issue has been same. Company like KPN travels can't be so careless . We have tried the mobile number [protected] but they say it's wrong number, which is actually not & then we you call up again the same number they say we can't check Lr status on mobile.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maniprasad Arunachalam
from Nashik, Maharashtra
Report
Copy

Worst SERVICE: possible dangerous for ladies passenger

We were supposed to board bus 9299 at bommasandra kpn office at 10 pm. Suddendly the person incharge told us the bus forgot to stop and already crossed us. He boarded us in in another bus but we were asked to stand. We were told we our bus will be waiting in hossur. But once we reached hossur we were told our bus is still at the starting point and we were wrongly boarded due to some confusion. We were asked to get down and wait for our bus....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
subramanianarumugam
Report
Copy

Timing and worst service

Address:Bangalore, Karnataka

31st day i suppose to go to madurai from bangalore.i have booked the tickets on two days before but what happened means they i have intimate to me that bus breakdown has occured so we have shifted your bus timing as 12 o clock but my actul bus timing is 1:15pm .if the bus got breakdown menas they suppose to inform me as before 3 hours right but they didn't done that even i have gone their perfetc time of 12 but the bus got departure from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lavanyabc
from Korampallam, Tamil Nadu
Report
Copy

Worst travels

Address:Chennai, Tamil Nadu, 600107
Website:www.consumercomplaints.in/new_complaint

24th March 2016-Chennai to Tirunelveli(ac sleeper)-No punctuality.. Bus was scheduled at 9.00pm but arrived at 10.30pm..after that due to some problems they started the bus at 12.40pm..AC not working properly...i have ever seen such a worst travels...until 10.05am we are in trichy highways only..I reached Tirunelveli by 3.30pm...very very worst travels..better they can close the travels and sit ideal...I suggest that plz don't prefer KPN...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Purus123
Report
Copy

Late departure every time

Address:Chennai, Tamil Nadu

KPN buses never come to the departure point on time and never make it to the arrival time too. Irresponsible answers from the person in charge at the departure station. I always choose to travel by this worst bus network because it is near to my place - Adyar. From Adyar I travel to Trichy by 10;45 pm bus and I dont ever remember boarding the bus on time. Apart from the traffic delays, there were times when the 11pm bus comes to the departure...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maneshh
from Gurgaon, Haryana
Report
Copy

Service complaint

Address:Nilgiris, Tamil Nadu, 643219
Website:maneshh.blogspot.com

Traveling from Chennai to ooty 7.45 departure AC sleeper bus - KPN.

1) More than one hour delay at perungaluthur.

2) Driver smoking inside the bus

3) worst customer care and rude behavior by driver while inquiring the estimated arrival time....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arumu
from Chennai, Tamil Nadu
Report
Copy

Deficiency of service

Address:625020

From
V.Sundararaj.B.A., B.L., -[protected]
ADVOCATE,
Plot.No.176, East 6th Street,
KK.Nagar,
Madurai-625020
To
The General Manager,
KPN Travels India Limited,
No.23B, Rajaji Street,
Swarnapri,
Salem-636004.

Sir,
Under the due instructions of my client Mr.C.M.Arumugam, S/o. Muthuraman of, Madurai – 14 the legal notice is sent as follows,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Narasimma Raja
from Chennai, Tamil Nadu
Report
Copy

There is no punctuality and irresponsible staffs/ driver

Address:560100
Website:www.kpntravels.in

I booked the KPN bus and travelled on 12th March. Bus supposed to be arrived at boarding point(Bommasandra) at 10:15am but it reached at 11:15 am only.

Later it was stopped at Hosur for mare than 30 Mins.

At A2B Hotel, it stopped for an hour (Usual Time is 30 mins)

At Salem, Bus was waiting for more than an hour for a passenger to get boarded ( Here I really don't know, why it has to wait for an...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jokrishn
from Bengaluru, Karnataka
Report
Copy

No punctuality and Irresponsible staffs

Address:Bangalore, Karnataka, 560068
Website:kpntravels.in

I have booked tickets from Bangalore to Erode during month of Feb-2016 and boarding point as Madiwala. Reached Madiwala KPN office on travel date and got information from KPN staffs, there is no boarding at Madiwala and all passengers were asked to move to Bommanhalli office. Also by the name of Pickup Van they have dumped many passengers in small vehicles to drop till Bommanhalli office. Passengers with luggages and kids struggled a lot...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Basithemirates
from Mumbai, Maharashtra
Report
Copy

Bus delayed by 6 hrs and abusing words by staff

Address:Chennai, Tamil Nadu, 600027

KPN
Boarding: TIRUNELVELI JUNCTION at 06:00 PM
Vehicle #: KA 41A 9991
With ref to the above the bus started from Tirunelveli at 0600pm in the evening on 07mar and only one driver was running the bus for full night and as he is old in age unable to have clear clearance in his eye so driving bus very slow and also driving the bus to all local villages so it is taken time more than 16hrs. We passengers still in bus. And...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saleem1507
from Hyderabad, Telangana
Report
Copy

Reg - not maintaining customer care & punctuality

Address:Coimbatore, Tamil Nadu, 641029

I had booked a KPN bus from Bangalore to coimbatore on 19nd Feb 2016. semi sleeper PNR NO - B[protected]
The pickup point was Madiwala at 10:25pm. As per the ticket, I arrived at the KPN office (MADIWALA) at 10:15pm.
I did not receive any message or call regarding the bus details.
I inquired at the office every 10-15 minutes regarding the bus arrival. They shooed me off every single time saying "5 minute mein aayega madam'.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kirthi7
from Mumbai, Maharashtra
Report
Copy

Poor response and service

Address:637408
Website:Kpn travels

I always book ticket in from bangalore to salem and salem to bangalore. Am posting this after get more frustuated wih he service by kpn.they cancel the buses even in weekends.they dont have courtesy to apology fr that.after it get delayed also the next bus is not in time. When we ask not even response from them and they dont even show respect to the customer. If you cant able to fill the seats cancel the buses dont show it as option in the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy