KPN Travels Complaints & Reviews

On 31st March I had booked Bangalore to chennai Twin axle Volvo Sleeper through KPN travels. facts of the case:

1. Original time of boarding: 11.15 pm at Bomenahalli
2. The staff kept on promising that bus would come in 15 minutes until 1.15 am.
3. At 1.15, a bus comes which had the panel blinking " Brake Failure" and the driver said that since there was a problem with brakes the bus could go only at...

I travelled on 06 th Mar'10(Sunday) from Trichy to Bangalore in 11PM Volvo 2+2 AC Bus with my wife.

I had very bad worst customer service and worst treating of sustomer from KPN travels trichy, I travelled from Trichy to Bangalore in 11PM Volvo 2+2 bus.

In trichy, after get in the bus we have seen someone vomitted in our seats, We requested to travels and bus driver for cleaning that to clean up from our...

Ive booked 5 berths in Chennai to OOTY AC Sleeper Bus on 14 th Dec 2010. My Journey date 13th Jan 2011. But I cancelled the ticket on 11th Jan 2011. I used my Credit card to book the ticket. After cancel my ticket it shown some amount. Also succesfully cancelled status message also displayed.
When I approached their helpdesk for refund, they asked PNR no etc. I mailed ticket details to their [protected]@kpntravels.in. They said ticket...

Hi,

I travelled in KPN travels on 7th Nov 2010 from salem to Bangalore and I have never seen such a worst bad time management in travel like this.

The condition of the bus is so poor. Bus was scheduled at 11:45 A.M and bus came by 12, i believe if they tell the bus is schedules at 11:25, bus should leave the place by 11:45..... bus came only 12 and it took 45 mins for them to place all the passengers.
br...

Hai People,


BEWARE OF THESE KPN VOLVO BUSES Now a days There are new volvo buses called the multiaxle,
which these KPN travels purchase only the chase of volvo and rest all assembled in local such as thermo king A/C and the push back seats are all local products etc....they charge around Rs.690 from bangalore to chennai....if it is not the actual volvo comfort why should we pay so much...all cheaters LIKE KPN...

my bike has booked with kpn parcel on 21st sep 10 and i would have been received that on 22/09/2010 but i received that on 26th what a delivery service . In between when i asked about my bike to thrichy they said ask maduari becasue they sent my bike to there. i asked madurai kpn parcels and they said wait as they didnt have enough space to send my bike so its getting delay and then why the guys had taken and agreed my bike to deliver it...

This is Muthu Kumar.J from Coimbatore. In 16-sept-2010, I sent a New Computer PC intel Core i3 / 2GB 500GB Hard disk with lastest configuration for my friend mohammad Idish to Chennai - Thambaram through KPN Parcel Service. I got a receipt No: CBE[protected]. And they said next days you can receive your parcel in chennai - thambaram brach. When my friend ldish asked in thambaram branch for parcel next day (17-sept-2010), First they said that...

SIR,

THROUGH KPN PARCEL SERVICE I RECEIVED A PARCEL FROM CHENNAI ON 15.9.2010. THIS PARCEL WAS BOOKED ON 14.9.2010. THIS PARCEL CONTAINS "HILLS DOG DRY FOOD". THIS PARCEL ALREADY PAID AS PREPAID IN THE CHENNAI ITSELF. BUT THE PARCEL DELIVERED PERSON AGED ABOUT 55 MALE AT VELLORE KPN PARCEL SERVICE DEMANDING EXTRA MONEY TO DELIVER THE PARCEL IN THE NAME OF KPN COMPANY RULES. BUT I STRONGLY REJECTED TO PAY...

Hi

Myself and my brother are regular commutor in KPN bus from Theni to Bangalore for the past 5 Yrs, once in a week.

We are travelling in VOLVO bus. Past 3 weeks without any notice the bus is changed to 42 seater with out leg rests and cramped space. I can not sleep in these buses. I feel even the SETC buses has much bigger space for seats and much more comfortable. When checked with the agent, he told that hereafter...

on 22 may 2010 i booked a ticket from coimbatore to chennai through kpn travels with a huge hope that my travel would be much comfortable. I reported 20 min before the commencement of the travel and i was told to wait. I waited till 8 pm [ boarding time ] and still the bus didn't come. After 5 min the bus arrived and we got in. [ It was 8.10 ] late of 10 min.
Unfortunately I was given the last seat. the semi sleeper seat...

Two days back we travelled from Dindugal to chennai thru KPN A/C sleeper.The AC was not working throughout the journey.All the passengers shouted at the driver and cleaner when the bus started at Dindugal after 10min. They said they will solve the problem when they reach trichy but didnt do that.They didnt even refund the money as it was non-AC.

They ask us to keep even the larger luggages in our berth

Moreover...

World First and one and only bus service Where I (frequent traveler for past 10 year) heard.

"We are having enough ticket and I am not interested to ticket you"

All because of their fking ticketing system flaw on booking return ticket. It made "Virudhunagar-KPN" to lose Rs. 47.50.

After asking HQ KPN office and so on, what I got is treated like "beggar" and been asked...

Hi KPN parcel service is the VERRY VERRY WORST parcel service I have seen. On November 12 th i send my two wheeler from ChennaI DashPrakash Hotel to Kumbakonam vide LRS No: CHE[protected] &[protected]. They have charged 600 rs(Bill) and 150 aditionally for packing ( they said its Compulsory ) One person told without packing they wont take the bike and told with out packing ther are not responsible for damages and They promised with in...

I had a very bad experience yesterday (October 25, 2009) in one of the KPN bus - Sleeper bus - From Madurai to Bangalore - Started 9 PM from Madurai on 25 October 2009. I remember the number is: KA 54 -9919.

I paid Rs.520/- for the bus.

The driver and cleaner in the bus were very rude. They didn't answer responsively for any of the passengers’ queries.

I got the berth number '25'...

I boarded KPN bus bound for Bangalore from Palani on 19/10 . Unusually this time, they were running some junk movie with high volume. One of the passenger got irritated and asked the driver to stop the TV as passengers were not able to sleep. For no reason, that driver started shouting at that passenger, that it is his wish to run the TV and passengers have no rights to switch off TV. There was no need for such a reaction from the driver,...

I traveled in KPN bus from Bangalore to Salem. Bus Number KA 43 9919. Date Oct 15 2009. Time 11.15 PM. This bus came late. This conductor was rough to all passengers. He was drunk. Driver also using bad words about KPN management all the way.

KPN does not care about how their staff behave....

This is saravanan from chennai. In October 2007, I sent my computer and costly research books&documents from Bangalore to Chennai through KPN Parcel Service Bangalore. I got a receipt for that. And they said after two or three days you can receive your parcel in chennai - venkatnarayana road tnagar brach. But when I asked venkatnarayana road branch for my parcel after three days, they said your parcel till now did not come to our brach...

KPN, Parcel service, Its one of the worst parcel service in this world, I have sent a CPU from chennai to dindigul at 24/04/2009, but they have taken 5 days to deliver tat CPU. Also there is no valid response from customer care at Anna nagar branch.

Hereafter i wont consider this KPN services..

Its worst, worst, worst service.

--Neelu...

Myself travelled from Pollachi to Chennai on 18th Apr, the 2+1 Non A/c bus started around 8pm and nearly took 6 hours to reach Tirchi where there was no break or heavy traffice. In the middle, I asked the driver why the bus is very slow and if any problem is there - the driver suprisingly informed me, due to opposite side vehicles, he could not driver the bus. immediately i sent a sms to the complaint no. which was written on the bus and...

Below is the mail that i had written to KPN Travels.

Hello,

Let me put FEW worst experience that I had while travelling in KPN bus.

On 13-Jan-2008 I travelled from Bangalore to Nagercoil in 6.30 PM AC Bus. Expected time of reaching Nagercoil was 7.30 AM, but it reached at 11.30. Even town buses are overtaking our bus, thank God not cycles. Thanks for your wonderful service for not allowing me...