KPN Travels Complaints & Reviews

KPN Travels — Timedelay

From 7:30 pm waiting for the bus no one respond for the bus till 11 30 pm, still waiting in busstand, if i argue they ill cm 2 beat me.such a irregular& worst behavior comparing to any bus, if any cancellation let me know after 1 hour but they didnt did any thing& lost my bussiness by such a irregular activities

Madam, Actually it comes under Deficiency of Service and it will come under Consumer Court not Civil Court. So go to Consumer Court and file a complaint. You will get compensation.

With Regards,
Madhavan

Am MeenakshiManoharan,

I travelled from chennai to bangalore on 1/11/2011 in KPN travels really its very very worst service from kpn drivers dnt know how to behave with the customer please tell your drivers how to talk softly to the cutomer if we ask any the tell in harsh way. this type of worst service i never faced with any of the travels.

KPN Travels,

Kindly refund the 1051/- amount to my Account No [protected] as soon as possible.

Your reference No - NU[protected]

Regards,
Saritha.

Totally agree with the above comment. The quality of KPN travels has deteriorated considerably. The above incident was 'Diwali special' then few weeks after this there was another bonus again while traveling from Salem to Bangalore. The early morning 6:30AM KPN bus hit another truck infront near Krishnagiri and the windshield was shattered. By God's grace all the passengers in the front row seats were saved from the shattering glasses by the cloth screen also it didn't turn into a major accident. But the best part was due to the accident the door got jammed and cannot be opened. The emergency doors also got jammed and could not be opened. Passengers were literally locked in the bus as they could not get out at all. Later a ladder was brought and some passengers could get out thro' the shatterred wind shield opening. One female passenger got cuts and wounds while forced to do this circus of getting out thro' the wind shield. The KPN folks had the nerve to drive the same bus to Bangalore without carrying out any repairs.God saved the people on the bus that day. Stay away from KPN.

my account is not opening.

sir
i am from thanjore i will sent a parcel to selam sent on 04/04/11 lr.no;tnj[protected] . the customer go ur office so many times but no responce . i am ur regular customer . please forward the parcel to the customer. my name is vijay my mobile no [protected].

sir, iam rubesh i booked the bike splendour plus to my brother on 06/12/2011 to trichy unforutanately he got vechicle today only with bad condition with one indicator alarm was totally damaged and also cut somebody cut the silencer exhaust pipe, now i have to replace the both the parts, when i booked the vechicle in indira nagar kpn branch the vechicle is in good condition, so please take the necessary steps and also the compensation for the broiken material, my lr. no.[protected]

Hello Everyone,

This is Abhishek from Bangalore. A few days before I have couriered my bike from Chennai to Bangalore through KPN parcel service. At the time of booking it was told that my bike will be delivered next day. However, the bike was not delivered for next 4 days. Finally, when it was delivered it was in hopeless condition. The headlight, wizer, indicators were broken. After querying the KPN officials for long they told that the damages occurred during the transportation is not reclaimable. The attitude of the employees at the KPN parcel and delivery office sucks big time.

I seriously recommend that no one should ever use KPN parcel services for sending their valuables.

Regards,
Abhishek

KPN parcel is one of the worst in the world...I never seen such a worst customer care...Hey customers Plz do not rely on KPN parcel service...Instead of sending ur parcel in KPN its better to throw ur parcel in dustbin

Never use KPN if its urgent... Simple advice to others as they do not wanted to face the same issue... I have got the call recording of muthu swamy the parcel service manager in t nagar... If some body can help me out in letting me know will escalate and will take him legally for talking rubbish language to the customer..


if so write to [protected]@yahoo.com

Dear All,

Issue happened : June 6, 2012 ...There is a KPN parcel sevice in chennai T nagar near nateshan park there is an named muthukrishnan so called as manager and do know y he was appointed so, I went to get a delivery he does not understand what am trying to tell nor he listens due to the mismatch in LR name and Seal ... explained him clearly LR name there is a mis match but asked him to verify the company seal.. Dint do so and started shouting at me and threatens that i cannot get the parcel with out his clearance and was using bad languages probably he comes from that class, his contact no is [protected].


Such a horrible experience that i had with ... poor customer service they treat thier customers worse and doesn't know customer is king.

Hi,

i send three parcel from chennai to tirunelveli on 16th oct i went there to take but there is only two parcel they are not giving responsible answer really a worst parcel service. better stop parcel service

Lakshmanan.M
Reg Parcel Service
This is Lakshmanan.M from Chennai. In 14-May-2013 I sent a Parcel to Chennai - Guindy for self through KPN Parcel Service Lr No BLR[protected].
Next day[protected] went to Guindy kpn branch, kpn people said to contact evening on the same day. on the same day again went to same branch and parcel not available again kpn told me to contact next day
Next Day 16-05-13 contacted same people of guindy branch, again that people told me to contact evening, then i contacted customer care salem office and they simply asking my receipt number and contact number but no proper reply, then again went to Guindy in evening as well as contacted salem office. Both people were told the system(computer) shows u r parcel is shifted from koyambedu to parivakkam chennai and tomorrow it will reach guindy
Next day 17-05-13 contacted both Guindy and Salem Office, both were told still the system(computer) shows u r parcel is in parivakkam chennai it should reach guindy in evening.Evening parcel not reached Guindy.I am not able to meet Guindy Branch Manager during my visits to Guindy Office.i met manager in evening at 6.45pm then he collected my LR No Name Ph No and sent one person to Parivakkam Transist Yard and informed me to go parivakkam tomorrow.
Next Day 18-05-13 went to Parivakkam Stockyard and met Parivakkam Branch manager, then manager told yesterday night sent the parcel through guindy person and recd the parcel on 18-05-13 by 2pm in guindy Branch.
-- the problem was, Lr No was not there in the parcel, at the time of reaching parivakkam yard.so parivakkam people not send the parcel
- without Lr No how this parcel reached from koyambedu to Parivakkam and how parivakkam people recd this parcel.
--no one helped me to solve the problem(both kpn Guindy and salem Customer care)
--salem customer care and kpn Guindy Branch people just give one answer with ref to system, not discuss with Parivakkam people,
- 3.5days i spent for to collect this parcel. my cell phone call charges are more to contacted Guindy, Salem, Koyambedu, Bangalore
-if everything is going smooth without any Problem, customer care, Managers are not required
--without LR No Parivakkam People not send the parcel to Guindy, i am going everyday, why don't no one will inform to go to parivakkam and to check the parcel by me whether available or not
-- in between these problems, i tried to contact Parivakkam Office, no one will attend the phone call, then i tried cell, was also dead.
--if i will go parivakkam and check the parcel, we can solve this problem within a day, because my name and phone number were clearly mentioned in the parcel
- due to KPN"s Inter/Ego etc problems, like me lot of people facing this types of problems
-my suggestions is, small travels are best to avoid this type of problems. we have to avoid to send parcels through big travels like KPN

Dear all,

****** DON'T use KPN TRAVELS***************

I'm also suffer from the above problems, (parcel booking and journey)
in our state very very worst transport fellow kpn.
first up all not give responsibility and not give proper replay .
don't use kpn transport parcel and journey.
tks frnds,
share our friends and relatives
Raghavan

I have booked in Try Thillainagar 04.06.2013 Send to Chennai but not Receiving in 06.06.2013 worst Service in the world

Hello Everyone,
i have ready made shop in tirunelveli i use KPN PARCEL SERVICE more then ten years but it is relay very worst when i receive things from my party too many times i loose the met riyals they are stolen also very very worst customer service too many times i had talking to the branch manager but they never responds my question's so please do not use KPN SPEED PARCEL SERVICE that is my opinion share our friends and relatives
MUHAMMED YOONUS
[protected]

tried to reach the contact no what is been mentioned in the website but no one answer the call nor it is faulty...Really do not know which no to be called to check my parcel reached in Bangalore..

Travelling in ABT my experience:
I had travelled to BLR from CBE. It was wonderful with bus full of bed bugs. No one slept in bus. Everyone was busy itching. Keep it up guys u ar rocking with ur bed bugs farm. We pay money and donate blood.

The bus ( number - KA 13 c1) from Karaikal to Bangalore has broken-down today (29th Dec 10) morning near Uthangarai @ 3:45 AM.
I contacted salem office @ 4:45 AM in the number[protected]. The person at the office was least worried about the problem and not giving proper response. He kept my phone on-hold and was talking to someone on personal things for 5 mins and then disconnected my call. He was not ready to listen to me fully.

We heard that there is a bus started from Bangalore @ 4:30 AM to pick us. We waited there from 3:45 AM till 8:00 AM with kids and ladies. Later we managed to get a taxi and reached Bangalore.
We understand that such brake-downs are unavoidable to some extent, but a proper communication and guidance from the costumer-care would have helped us to take early decisions.

I was traveling from Velankanni to Bangalore in KPN bus. There was only one driver with no substitute or cleaner of help. The response given by the Driver for each and every doubts and questions were very rude and harsh. Our journey started by six and by three there was a halt some lonely place near Krishnagiri. All were in deep sleep and my hubby went to enquire the driver and the driver was rude as usual. We kept calling the phone numbers given at the back of the bills and ended up listening blanks tones. The worst case was we were waiting till five and got another bus. We were made to sit in the path of the bus. The bus was slow due increase in load. Its the worst travel i've ever had. Lot of questions are running in my mind. Why are customers treated like this?, Are we using their service free of cost?, Why is that no one taking the responsibility when an issue arises? Why are the customers so dumb and interested in sleeping when their reach time is delayed for three hours. My lst question is, Is there any one who could follow up the thread and show their acceptance for this incident.

REDECULOUS SERVICE BY CANCELLING BUSES WITH OUT INFORMATION AND INFORMING AFTER WAITAING FOR HOURS AT KPN TRAVELS OFFICE AFTER DEPATURE TIME

Abusive, Rude staff

Went to book tickets in KPN Travels, Nagercoil. The staffs in there are rude, unresponsive and mighty slow to respond. Would take an eternity to get the job done.. Piss show!

We have dispatched our product form Porur (Chennai) to Pondicherry under your LR No. CHE[protected] dated 1.6.2010 which was not delivered to the party and you could not find out the consignment till date. We have already complained to Mr. Periyannan of Chennai who informed us to take that he will take immediate action and arrange the pay the value of the material and the same was agreed by Mr. Sakthi of Guindy office.
Mr. Sakthi informed us that he will pay the amount through Mr.Perumal of your Porur office. We have not received the money till date.
Because of the non delivery of the material we have put to great embarrassment and have lost our valued customer. So kindly arrange to send the amount without any further delay.

Angol French Aromatics, Chennai
Ph:[protected]

This is manokaran from chennai. In 9.1.2011, I sent my two wheller from Bangalore to Chennai through KPN Parcel Service Bangalore. I got a receipt for that. And they said after two or three days you can receive your parcel in chennai - guindy brach. But when I asked guindy branch for my parcel after three days, they said your parcel till now did not come to our brach so come tomorrow. I went there after one day, I got the same reply from them again. And no one was responded properly in bangalore branch . But whenever I called them, they simply asking my receipt number and contact number and they are telling that we will call you Sir. But till now[protected], I did not get any reply from them. Also I call somany times to customer care,bangalore office,guindy office . For that also I did not get any reply. I am really very much disappointed with their customer service.My phone bill is waste .KPN Parcel Service Pvt ltd is very very very very very worst in customer care.

KPN Parcel service Miga kevalamana service

Worst parcel service since i ever seen like this...
its not KPN speed parcel service,

They can change their name into KPN SLOW PARCEL SERVICE...


Concern person in KPN, pls have a look on your concern...

I booked tickat on26.12.09 in your Sleeper bus KA51-3999 from

Chennai to Coimbatore vide ticket no.123779 at Koyambedu Stand
for the 8.30 Pm bus.To my regret, this had problem in gear box&not gears shifting easily giving noices like THUD, GRRR Etc, from the stand, but the driver moved vehicle&stopped 10 Kms.
away near Velappanchavadi&called for repair help.It took 2 hours,
&all o[censored]s were on road with anxiety&distress.I had a function to attend by 9 Am on 27.12.09&could not attend as the bus reached
CBE verylate.The driver could have taken a different busOr could have seen the problem well in advance

This is a grave hardship&sleepless night due to worry

S.Balasubramanian

I Stopped travelling by KPN after facing all these type of complaints. People should try to understand that KPN is the only travel company available. Try other buses also. Definitely you feel the difference which I am experiencing now. Boycott KPN and give oppurtunity to others also.I had hell lot of very good :(( experiences with KPN which forced me trevel by Train & other travels

Online booking facility extended by you is only for Axis Bank and ICICI bank customers only - only they can use the card. These days even the payment can be made through mobile phones, your not updating your system is meaningless.

While booking online : the seats available is displayed but while booking in person, your people say no tikets available or some last seat numbers they try to sell it. Can't you update the seat availability on every second?

KS Sundararajan

REDECULOUS SERVICE BY CANCELLING BUSES WITH OUT INFORMATION AND INFORMING AFTER WAITAING FOR HOURS AT KPN TRAVELS OFFICE AFTER DEPATURE TIME

No wonder, many people are complaining about KPN service quality. They treat their customers like dogs. KPN sucks.

Yes, KPN does not care about how their staff behave. I've recently traveled twice. They behave even more worse while dropping/arrival than at picking/departure. While I was dropped near Gandhipuram, Coimbatore, on 11/02/10 around 6 am, the driver rushed, scolding passengers to get down quick and when I was last placing one leg down, the driver just moved the bus pushing me down. I felt like kicked out as if I traveled without a ticket.

1.
Travel Date 10/02/10 Departure Time 08:00 PM
From Chennai To Coimbatore
Fare Rs.621.00
Boarding Place CHE-KOYAMBEDU [protected]
2.
Travel Date 24/02/10 Departure Time 08:30 PM
From Chennai To Coimbatore
Fare Rs.621.00
Boarding Place CHE-KOYAMBEDU [protected]