KPN Travels Complaints & Reviews

Hi Team,

Booked two tickets for onward and return journey from Chennai to Thiruvananthapuram on 6th of August with the onward travel date as[protected] and return date as[protected], the total amount for four tickets was 6660. Due to some personnel emergency i have cancelled both the tickets on[protected].

On[protected], i got the refund only for 2858 which is post the deduction of cancellation charges. This...

I travelled yesterday from Bangalore to Trichy. I was sent a message to mobile no: [protected]. The URL is unreachable and hence I searched net and forward this.
The travel was satisfactory but I expected excellent. The only reason is between Namakkal and Musiri outer the road condition and the bus speed did not match. I was awakened by the jerks and jolts at about 04.00. This was probably due to the lesser occupation in the bus -...

Vehicle #: PY 01CL 9919

We travelled in this bus from ooty to chennai. Bus was very noisy and when checked the iron rod above the bed were not properly fitted or may be removed which causing this noise. Addon to that its safety of the passenger who is sleeping as it may fall on his head any time.
When reached driver he is not supportive and blaming the office maintenance that he reported the problem long time back and...

Travelers with knee pain, pregnant woman, physically challenged as well as aged people are having great difficilties with boarding. The steps are too high for them to get in or get down. Many people avoid using your bus because of this reason.

As a convenience to the travelers, if the management can take one step to provide external steps, it would be a great help for the travelers and increase the travelers count also which...

My mother aged 60 has booked her ticket from Bangalore to Coimbatore at 2:30bus.she kept waiting at the booking office for the bus to come. But it arrived very late only at 5.15. They hadn't stopped anywhere for dinner also. We had already lost hope with kpn with so many accidents and drunken driver incidents. This is the last time that we are going to travel by kpn....

Helllo all,

I am so fetup with kpn travels, since we have traveled from bangalore to devakottai on (13th aug 2016), but the kpn bus (ka41 7299) was break down on the midnight at namakkal (tn) midway, they wont provide any alternate bus upto next two hours, and there is no response from the customer care. me, my wife and two kids are faced too big problem in the midnight, then we have booked rental cap from my packet.
br...

This is to register our grievances with regard to the travel from chennai to coimbatore on 13th. August in bus no 1755, given bus time is 9.30. Started at 10.45pm. By 4.30 bus tyre got burst and next vehicle was arranged at 9.35am py 01 ce 9499. Now we are dropped in middle @ g p theatre @2.45 which is unknown place to us.
The way of treatment and action taken for the fault is ridiculous and atrocious to the core. I'm travelling with...

Tambaram incharge guy in boarding point - no proper response on bus delay !!!
Simply Chating with is friends in boarding point, doesn't care about customer responding !

No proper answering for delay !!!
I asked the guy to track the bus, he said he can't do that !

To be mention - they are young boys, not speak respectively to customers!...

I had booked a ticket for the bus bound to chennai from Bangalore (12.08.2016 10 pm sleeper ac seat no. L 24 KA 41A9599). It was supposed to pick us at bommanahalli at 10.30 pm. We all had been waiting at bommanahalli and there had been no info about the whereabouts of the bus. The staff at bommanahalli had constantly maintained that the bus will come in half an hour. Even after 12, .30 there were absolutely no signs nor any information about...

Sir
Pin #: g[protected]
Seat no: l7 (F), l8 (M) and l11 (M)
Doj: 01/08/2016


I had booked a ticket from mettur to chennai a/c sleeper at 10.00 pm. I got a call from kpn represent vimal on 01/08/2016 evening 5.30 pm told that the bus was cancelled and they arrange the a/c semi sleeper at 11.30 pm. I enquired him from where the bus come he said its come from erode. Then i requested him to arrange the...

I had been booked a ticket for my sister in your bus service for 24.07.2016 travel. On that day i & my sister was waiting your bus [protected]@udumalpet bus stand from 7pm onwards., there is 2buses available & nobody was in the bus. I had no way to pick the travelled bus. I ran away from this end to that end which the bus holding area. Finally, i had cached the bus on 7.35pm. There was no responsible person i. E., driver/conductor. And also the...

Sir
Ticket #: bg[protected]
Pin #: 19204016
Bus no: ka51 b 6033
Seat no: l24 and l26

I had booked a ticket from nagapattinam to bangalore under the above mentioned seat numbers and the bus got electrical short circuit when the driver tried to replace a defective headlamp at around 10:50 pm and their after he had contacted the office and left message and no response was received until 01:30 am. Your...

I travel from tirunvandapuram to chennai on 11th july 2016. booked the l34 and l35 ticket for my family and paied 3378 rs
Problem
1. volva bus are not maintained properly.
2. 0 % ac on my place and looks 32 c. (very hot)
3. move to another place and very very hold.. lot of damage inside the bus

I toke lot of photos and let me share latter....

I am a regular traveller in kpn bus service. i am 64 years old and booked a ticket at salem, tamilnadu, k. p.. n office, opposite to new bus stand. i had booked a to and fro ticket to bangalore and salem. boarding pass no g[protected] & g[protected].

The guy at the counter was supposed to give me a change of rs 4, which he denied to give. on asking for the return change, he started using abusive words without even considering my...

On 11th june 2016, i traveled by kpn from chennai to madurai which arrives tambaram at 10.15 pm. My ticket no. Is tj[protected] and pnr no. Isf[protected] and the seat alloted to me in the sleeper bus is l22. While boarding the bus, the crew member ordered me to take the last seat (L30) as one of the buses has been cancelled. I told him that i cannot take that seat as i would feel jerk and i requested him to allot some seat in the front side....

On may 21st i booked 2 tickets (Seat no 29 and 30) in the name of balasubramanian and sridhar through ticket no: tj6m78348323, pnr no: e[protected] in kpn travels through redbus for chennai to salem and we have been about to board the bus in guindy by 11.15pm. By 8.15pm i got a message stating that there is a delay of 150 mins in the bus timing and since i was in an urgency going for a death i informed kpn travels that we are not travelling...

At 10.15pm they ask the passengers to report at Indira Nagar, Bangalore for the 10.30 pm bus available at Bommanahalli...passengers waiting for more than 40 mins for the arrival of pick up vans..stranded literally...no proper service and latharjic approach towards maintaining the time...no avenue for passengers to complaint on such incidences... Its almost happened evetytime with KPN......

Every time when i board the bus at bommanahalli, bangalore, i am experience very unpleasant situation. This is not my individual experience, the passengers waiting for other buses also facing the same problem.
1. There is no proper reason for the delay of bus.. Always the bus schedule at the time mentioned are not coming in time always delayed.. And there is no proper person (There is no office staff, only the man announcing the bus...

I am boarding to bangalore currently from chennai..10:30 pm.. The bus didn't come at the boarding point. Central raddison road sangita travels.Instead we caught two buses to t nagar asked to board the bus.

Then my reserved seat u29 was allocated to some body else they asked me occupy some where else

Ka 51 b 1812

Kpn services sucks overall...

Kpn boarding pass: 186a56
Ticket #: e[protected]
Seats: u23
Boarding: tuticorin (Kpnparcel) at 07:45 pm
Vehicle #: ka 51b 1729
Show this sms to board your bus and enjoy your trip with kpn travels! Visit https://goo. Gl/mruqne to download kpn android app and get 5% discount on all app bookings.

The ac is not working in this bus and called up kpn office they say u call ho and complain we can only...