KPN Travels Complaints & Reviews

My wife and daughter(2 years) travelled on Bangalore to Kumbakonam bus by kpn travels 0800 pm 26 Jan 2017 from blr. Bus reached Kumbakonam at 0500 hrs. Driver forced them to get down in a main road near CRC depot were no lights and also no autos were available for them to proceed further.driver refused to go into the his stand due to which they she has to wait all alone in an unknown area with my kid and heavy luggages in the hand. Absolutely...

Yesterday I travelled from chennai to mettur.. I had never travelled before in such a worst bus with very bad dusty old seats and mosquitoes flying around.. the windows were not in a condition to close it properly but I managed to close it but still the airs were flowing in and the whole bus was very cold .. note: its non ac bus. None slept last night.. very very very disappointed with kpn services...

Booking No - MDR[protected]. I sent a parcel from madurai periyar bus stand to chennai koyambedu bus stand on 5th January 2017. Still parcel not received. Asked the person in madurai, he told that the booking done but not dispatched and he told that he dont know anything as it was booked by some other. Really bad. Atleast return my parcel in madurai. I will send it through some other parcel service as I need urgently that parcel.
Senthilmuthu.[protected]...

My Online booking of KPN ticket( worth Rs 1900 Salem to Chennai ) went into Failed transaction.I didnt recieved SMS/Mail. Called KPN helpdesk[protected], they replied your money will be refunded automatically. So i booked the again same tickets from Redbus where i got the confirmation SMS/Mail. But too my shock, i got the Boarding call when the bus is about to leave for my earlier failed transaction and I lost my whole money worth Rs 1900....

I booked a kpn bus for my mother, aged 65 yrs from chennai to erode on 24-dec. Boarding pass#bl[protected], pin#[protected] multi-axle with the base fare of rs. 670. She was traveling alone.
As per the schedule, she was supposed to board the bus at kpn office perungulathur at 2:30 pm to reach erode at 8pm. But what actually happened was rather annoying causing a severe physical and mental trauma to my mother. I am not sure what as a normal...

Travelling on unserviceable bus from KPN loosen glasses too much noises now bus break down & stopped in virudhunagar no body is responding properly we all 30 passengers stuck in mid of the highway with kids & ladies..driver & cleaner talking like anything we paid 800 per passenger. We dont Know how long it will take to repair this bus and will go Chennai...

KPN Boarding Pass: 966CF5
Ticket #: L[protected]
I was supposed to board from kpn office palakkad.When I went and asked there, the office staff told me the bus doesn't come there and I can board only from Chandra nagar which is 3 KM from there.And I had to go there all the way to board the bus.But the bus went to the kpn office boarding point and then came to Chandra nagar.Which means I went to the second boarding point for no...

Agent who working in Neyveli not at all behaving properly... Drunken all time at night when and all boarding... Plz take some necessary action... Or else I will broke his tongue... Am serious

AbhiBus.com Mobile Ticket: Neyveli - Coimbatore
KPN Travels
Status- Confirmed
Service No:BL[protected]
Ticket No: [protected]
PNR: L[protected]
DOJ:20-Dec-2016
DEP:11:30 PM
SEATS:22Wbr...

There is no proper intimation of when the bus would arrive. I booked the bus thinking that it would arrive at 10.15 as proposed but when i called the driver he told me that it will come only after 1 or 1.5 hrs in a very rude way as if he is doing me a favour. I pay for my tickets and i expect to be treated with respect.

This needs to be looked at immediately. This is not the first time this is happening.

P.S....

I have booked one consignment on 09/12/2016 from bangalore to combatore. I made multiple calls to customer care, but no use. I spoke to customer cate more than five times and i go manager mobile number, but, he is least bothered to answer call.

Is this way of serving.

Worst service. I strogy suggest people to not to use kpn parcels as, they dont give value for your words/products....

I booked for Multi Axle Bus from Munnar to chennai on 11-Dec-2016.Unfortunately Normal Ashok Leyland bus came and also AC is not working.

I looking for refund for inconvenience cause by you.

I have attached photo of bus and bus ticket for your reference.This is very bad service from KPN travels.
Booking Reference:[protected]
PNR:[protected]

Regards,
Palaniappan S...

Got the below reconfirmation sms
KPN Boarding Pass: 87D7B2
Ticket #: L[protected]
Seats: L14
Vehicle #: KA51-C9399
Track: http://tinyurl.com/zclp4vo
Vehicle Contact: [protected]
Boarding: http://tinyurl.com/hggt87e
BOMMANAHALLI(KPN) at 07:25 PM
Show this SMS to board your bus.

Waited till 20:25 and asked the staff in bommanahalli office about the delay who casually...

Sir,
I have booked a ticket from Chennai Chengalpattu to Tirupur through online, travel date 03.12.2016, Boarding place Chengalpattu, Boarding time 10.30 PM, I am waiting from 10.15 PM to 12 midnight. The KPN Travels bus not arrived the boarding place.From 10.20 PM make a phone call more than 10 times the KPN Changalpattu Office number [protected] & [protected] any one not pick my phone call, Than I come back to Changalpattu toll gate...

I was booked 3 tickets for today 3.12.16 from Coimbatore to Chennai, the bus is not coming on time, my boarding time is 8.45 pm but it's Arrived at 9.25 pm . Around 10.30 pm it is in Coimbatore only. And it is Getting break down. Now the time is 11.30 pm .it's not getting any solution. Even I raised a complaint through KPN customer service . Bus no is PY01 BV 1999. I NEVER SEEN SUCH A WORST CUSTOMER SERVICE...

I have tried to book the ticket on 14th Nov’16, (from Chennai to Bangalore ; Date of travel : 14th Nov’16(A/C Sleeper); Seats:2). Amount got debited from my account but ticket didn’t get booked. I have called Salem KPN travels on the same day. They updated me that it will be credited back as the ticket is not booked. Till date no amount is credited to my account from KPN travels end. Rs.1634/- was debited from my account. Request to...

KPN parcel service is unsafe and third grade parcel service provider. I booked my hero ignitor bike parcel form trichy to chenai on 5 nov 16 Saturday. I got my bike delivered on 8 Nov 16 Monday. In hero ignitor we have to open the petrol shield to take the petrol tube. I shocked that shield was unscrewed and broken. Some body try to stole the petrol. As per norms I dried petrol before packing. I don't know why they try to open it. They are...

Hi,
I received a parcel from thirupur today to coimbatore. i got the parcel delivered near gandhipuram.

Lr #: tpr[protected]mentioned in the text messgar)

No mentioned in the bill: 0134491
Bill no: 0389087

In the bill the amount mentioned was rs. 740.

But what they collected from me was 800.

When asked, they are saying 60 rupees is for loading and unloading...

We travelled from Chennai to Madurai on Oct 8th by KPN 8.30 PM bus,

We had a dance program at which our children had to perform at Madurai at 9 AM on Oct 9th Sunday, which means we should have been at Madurai by max 7 AM.

Unfortunately the Transporter KPN parked the bus at Perungalathur for almost 2 hours from 10.15 to 12 midnight, for only two passengers who were expected to reach from Tambaram. In spite of...

1. breakdown near dharmapuri at 1.00 am. but alternate vehicle was not arranger till 6.30 am. worst service. vehicle no: tn 41a9901
2. blankets were not provided.
3. tv volume was too high and when requested no proper response for reducing.
4. this is not the first time. the same breakdown issue happened in bangalore trip also. same purple colour bus.
5. inspite of charging too high for tickets especially during...

The journey was on[protected] to bangalore from trivandrum.
H[protected]

This journey was cancelled by kpn itself due to the known issues and riots.

I am still waiting for the refund, more of it.. The refund is blocked for customers and sits on kpns bank account, which accumulates interest.

Worst of the responses from the center where i booked the ticket, where they are telling we dont...