[Resolved]  LG Washing Machine — Not working properly within warranty period

Washing Machine — Not working in warranty

Dear Manager,

Kindly look into the matter because now i am not able to write any thing regarding this because already i logged lot of complaints if possible kindly arrange one call back from you concern department who atleast listen my problem.

THIS POOR SERVICE I DID NOT EXPECT FROM IFB .
MOBILE NUMBER [protected]

Regards,
Sandhya Diwan.

very very very poor service due to some careless staff we have to type comments that IFB have very bad products

Regards
Sandhya Diwan
[protected]

LG — WASHING MACHINE IS NOT WORKING PROPERLY

MY WASHING MACHINE IS NOT WORKING.

lg fully washing machine — parts are not avaible in the service centre.

hello!! iam really fed up complaing so many times in the service centre to repair my machine. they have taken the machine a month before and have give me back after 15 days saying that it is OK. the person have also taken Rs.1375/ .nothing has worked out till date...pls take some major action to mathura service center. my mobile no is [protected].

I have got front gate washing machine which is lying non functioning. Can you pl. let me know your service centre contact number near to Saltlake, Kolkata to enable me to contact them for necessary action or you pl. tell them to contact me on my mob. [protected]

No smooth functionality of the machine

no body yet contacted from LG side

IWAS PRUCHSED FULLY AUTOMATICE WASHING MACHINE IN THE MONTH OF OCT.,2009 AND OPERATION START IN THE MONTH OF FEB.,2010 WITHIN FOUR MONTH MACHINE IS NOT WORKING PROPERLY AND I HAVE LODGE COMPLAINT VIDE COMPLAINT NO.C-[protected] DATED21.05.2010 ,C-[protected] DT04-06.2010 AND C-[protected] DATED11-06.2010.BUT SORRY TO SAY NO PROPER SERVICES PROVIDED BY YOUR COMPANY. I HAVE NO OPTION TO FILE A CASE IN THE CONSUMER FORM DUE TO NOT PROVIDED ME GOOD PRODUCT.
BL MEEN
[protected]

Dear Sir,

I have Purchased LG Washing Machine fully automatic, top loading system, after warranty period machine was repaired not woking condition, purchase date is 01.12.2008.

I have asked for repair LG Washing Machine Customer Care Centre. vide Customer ref. No:[protected] dt 03.12.2010 & various dates are[protected],[protected],[protected], it is very poor response from your Service centre.

Service Centre Shreeji Engineering, person came after 13 days from 03.12.10 to 15.12.10, that service person says some push parts can be replaced, he says I will come with material next day.

I have called on 17.12.10, he says only for your machine repair i will not come, he says that area require another 6 to 7 customer complaint required otherwise i will not attend the same.

I am daily dialling phone call to Service Centre M/s Shree Engineering, Mr. Amit Bhai, Mobile No: [protected], [protected], [protected] .

Service attended Person Mr. Kalpesh Rathore Mobil No: [protected] now both are not lifting the phone.

My question is LG product after warranty period will not work or disposal item, after completion of warrnty period machine is not working.

In India LG product is very good name & and also Excellent product name, kindly protect the protect, this type of service centre destroy your business very shortly.

Kindly instruct to Service Engineer to attend my washing machine to be repaired in time.



Thanking you,

Yours faithfully,

K. Mani
mobile No: [protected]
mail id is [protected]@indiatimes.com

Dear Sir,

Kindly notethat I never expected LG customer care & service centre this much worst attitude having, this attitude going for long time it is very well known that all business man they are destroying his own business without knwoing the customer complaint.

Without customer satisfaction you can not develop any product in India, LG customer care not taking any issue seriouly and same Service centre also. This activity not at all good for Company development.

I am following my washing machine repair from 03.12.2010 till today, but nobody lifing the phone nor anybody calling,

Fully Automatic Washing machine, Top loading, Washing machine no: WF 38019QS. Purchased on 01.12.2008, washing machine completely break down from 03.12.10 onwards,

My complaint No:[protected],[protected],[protected],[protected] Mr. Amit Bhai service centre Mobile No: [protected] till date he is any responding nor lifting the phone.

After 13 days Mr. Kalpesh Rathore came my house checked my washing machine he says some parts should be change he may come another 2 or 3 days, but morethan 10days is over, he finally lifted my phone today on 21.12.10 he says you talk to Mr. Amit bhai- service centre in-charge, but he says only for your machine repair our person will not, he required customer complaint minimum 10 for the my location.

Sir you are given Order to Service centre for taking care customers compliant, but service centre asking for complaint 10 customers, I can wait for 1 or 2 years for requiring another 10 customers .
This is very shame of the LG product management. In present In India verygood market for only LG, whirpool, Samsung, Videocon, Godrej is follow on.

Kindly notethat if customer complaint you cannot solve timely, your business is going to last place. You know that customer can develop your product or destroy your product also.

Thanking you,

Regards,

K. Mani.
Mobile No: [protected]

LG Washing Machine — not working properly

No one to attened complaint and not available washing machine regular parts and not available polite techitions

Angry

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

LG Electronics — led 32" changhong ruba

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