[Resolved] Luminous Inverter — Bad service/Non Performance

[Resolved] Luminous Inverter — Bad service/Non Performance

H HERMOHINDER SINGH BINDRA from Delhi, Delhi

Hi, I am residing at 3/10 sec -5, Rajinder Nagar, Sahibabad, Ghaziabad, (up).I had purchased a complete set of luminous Inverter with two batteries in march 2008 through your dealer (Glow Fast, Sahibabad, Ghaziabad, up). Within less than one year the inverter was repaired 2-3 times with replacement of certain parts. The inverter is still giving lot of noise and not working satisfactorily. Since the inventor is in warranty period and giving repeated problems and certain parts have already been replaced by your service centre, it is very clear that the instrument is not up to the mark. I had already endorsed my remarks on the repair report to replace the machine/instrument (inverter). I had purchased this inverter with the faith and believe that your company carries a high reputation and reliability. I am confident that you will not disappoint my faith and replace the above within 7 days of my request. Regards H.M.S.Bindra [protected] (M) Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Suraksha Enterprises

from Kolkata, West Bengal

LUMINOUS INVERTER — Poor performance and bad service

We have purchased a 800 VA sine wave luminous Inverter from Kakkar Power system dated 7-10--07 by bill no 931. we are facing the back up problems from the very begning. we have made the complaint to the dealer to this effect, but he did not pay any attention to our compaint. whenever we call to regiter our complaint he does so & give us the complaint number & says that they will get back to us with in two days but they never do even after filing the complaint so many times. Various complaint numbers provided by him are DL[protected], DL[protected]. DL (55060), Dl(58024). These are only the few numbers we have made a note of only after realising that they are not responding to our calls.

SANGRAM SINGH

from Bulandshahr, Uttar Pradesh

LUMINOUS INVERTER — Burning of Top

Sir,

We had purchased a luminious inverter in May 2005 from Ashoka Trader, Sector-29, Faridabad. Now it is creating problem. The top of the inverter is burnt. Please send your representative to check the problem. Our address is given below:

House No. 373, Inderprastha Colony
Ground Floor
Sector-30-31, Faridabad.
Mob. No. [protected]

Dharmendra gupta

from Kolkata, West Bengal

LUMINOUS INVERTER — Poor performance

We have purchase one Luminous UPS (800VA) with Tubular Battery from SANCHI-SALES Corporation Sahibabad.
As per commitment this UPS are not able to take a load of 500VA.
Your Trolly are not available in Mkt. till date.
So, we can not place properly my invertor in my home.
Kindly look this matter immediately.

CK NARANG

from Chennai, Tamil Nadu

After repeated phones and e-mail no one has visited out house for servicing till date. Only the new address I think has been noted and put in record. Kindly get the neeful and contact over mobile phone [protected]. Only routine servicing is srequired otherwise it will start giving trouble and put me to make complaint like others, if the battery and intertor starts giving problems. thanks. Narang

s bajpai

from New Delhi, Delhi

LUMINOUS INVERTER — service support - amc

hi friends
even after taking the cheque for amc, the local company representative (in ghaziabad) is unresponsive and gives no time frame for giving a full receipt. at the time of taking cheque i was given a provisional receipt. i hope the company becomes more deligent on this subject.

K.S. Chaudhary

from Delhi, Delhi

Charging Problem

Please send the Engineer at C-303, 2nd Floor, Sector -10, Noida

Contact Person : K..S. Chaudhary, [protected]

S.C.Gaur

from Noida, Uttar Pradesh

I AM VERY IRRITATE DUE TO POOR SERVICE BY LUMINOUS