[Resolved]  Luminous Inverter — Service Issue

After repeatedly calling the executives at the customer service center(Modinagar, Ghaziabad, Meerut, Delhi) regarding fault in the inverter purchased on 10th April, 2008, no one is giving the satisfactory response. After so many calls to them they have started using abusive language also and said that we can't do anything. No solution has been provided as yet.

Complaint Number - DL501554 and DL501815
First Date of filing complaint- 18-july-2008
Second Date of filing complaint- 28th-july-2008
Contact No[protected]/282
Person Contacted- Mr. Manish (Meerut)
Contact No. - [protected]

Mr. Pramod Yadav and Mr. Yogesh
contact no.[protected]

Looking forward for an early solution for the issue.
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Aug 14, 2020
Complaint marked as Resolved 
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Unfortunately??????? I Purchaged a Luminious Invertor & Battery,
From Palwal, Dist - Faridabad, Haryana, Pin- 121102 of your luminious
showroom(M.D.-Mr.udham Singh).
I Purchased the same against the exchange of My Old Invertor(SUKAM) & battery(EXIDE).
At the same date of purchasing, I am facing some problems in the Invertor,
M.D. of Palwal showroom Gave Us good service, But after some times,
He gave a mob.no. of Luminious Service engg. (Mr. Balbir).
after telephonic conversation to Mr.balbir
again & again, But, He is not solving our problem.

I requested to you,
Kindly resolve my problem immidiately.

Thanks & regards,

Naveen Kaushik
[protected]
Unfortunately??????? I Purchaged a Luminious Invertor & Battery,
From Palwal, Dist - Faridabad, Haryana, Pin- 121102 of your luminious
showroom(M.D.-Mr.udham Singh).
I Purchased the same against the exchange of My Old Invertor(SUKAM) & battery(EXIDE).
At the same date of purchasing, I am facing some problems in the Invertor,
M.D. of Palwal showroom Gave Us good service, But after some times,
He gave a mob.no. of Luminious Service engg. (Mr. Balbir).
after telephonic conversation to Mr.balbir
again & again, But, He is not solving our problem.

I requested to you,
Kindly resolve my problem immidiately.

Thanks & regards,

Naveen Kaushik
[protected]
Hi,

We have luminious inverter in our house. Which stop working since last 10 days .We are continously contacting to call center and service center. But they always talk in a rude manner and there is no response from them . Yesterday, at about 7.30PM one service man came and after checking the inverter informed that battery needs replacement., and Luminious compnay will change it. It is brought to your knowledge that only 11 months have passed I purchased the invertor. If it is not replaced, I will take the help of Consumer Court. My telephone no. is [protected]

please help us and get this matter resolve

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