[Resolved]  Mahindra First Choice — Fraud

I have purchased Chevrolet Cruze from mahindra first choice dwarka sec23 and the dealer told me that it is 48000 kms driven and its model is jan2010. Having full faith in the company i bought this car and later realised that it was 48000 miles i.e. 76, 800 kms driven and is 2009 model.
Moreover, they gave me an road side assistance and when I met with an accident, I was provided with no such assistance and i have to pay from my pocket to tow my car.

I have purchased Chevrolet Cruze from mahindra first choice dwarka sec23 and the dealer told me that it is 48000 kms driven and its model is jan2010. Having full faith in the company i bought this car and later realised that it was 48000 miles i.e. 76, 800 kms driven and is 2009 model.
Moreover, they gave me an road side assistance and when I met with an accident, I was provided with no such assistance and i have to pay from my pocket to tow my car.

Mathews
[protected]

I had given my Hundi i10 car for servicing along with wheel balancing at Mahindra First choice out let in pune . after I feel the wheel balancing is not done properly. and again after 3 weeks, given my car for check up in mahindra pune outlet. then the informed me that wheel balancing will be done again on chargeable basis. & I taken back my vehicle & given to hundai showroom for further servicing.
I request people to not give your vehicle for servicing in Mahindra first choice outlet

Regards
Vijay, Pune

6 months back I bought Honda Civic 1, 8 automatic from Mahindra First Choice MG Road Gurgaon this car was sold to me as accident free with warranty upto 2015 from Honda I surprised to unearth that car has met with an accident and also Honda Refused to honour warranty as car was not serviced. Further mileage meter is also tampered
I took up with authorities at Mahindra First Choice right upto Chairman Anand Mahindra's level and now they say they will honour warranty upto 2014 if Honda has refused and we will repair the car.
They are fraud
request all in this forum pl get in touch with me at satish.[protected]@gmail.com with your tel no and email id we need to fight jointly
Satish Upganlawar

Hi,
I bought a Tata Manza (DL 3C BV 3403) from Mahindra First Choice sector 63 NOIDA on 31st July 2013. This car is under warranty
which expires on 31st July 2014.
The front left suspension of this car is leaking and needs an immediate replacement. It is mentioned in the
warranty booklet that a suspension would be replaced free of cost if the car has run less than 65000 KMS. My car has only run 45000 KMS.

I went to Mahindra First Choice Vasant Kunj about 3 weeks back.The person responsible for handling warranty (Mr.Rafi) took copies of all the related documents and asked me to wait for a couple of days for an approval. It has been over 3 weeks and I have been following up on a daily basis, but there is no update on the approval. Now Mr.Rafi wants me to leave the car in the workshop for 2-3 days (which sounds completely disgusting). I have earlier faced this issue with Glow Plug (despite of this being mentioned in the warranty booklet, these guys don't provide a replacement).

Saikat Chakraborty
[protected]

I have bought 2010 Model Xylo Car on[protected] from Infinity Cars (authorised Dealer, A-14, Kailash Colony New Delhi, Franchisee First Choice ) with Rs. 505000. I have taken Rs.3, 50, 000 car loan from bank for this car. They ensured that car run 55K and I have believed due to First choice and also meter was showing approx. 55000. But today[protected] I have taken complete history from authorised Mahindra car service center and then come to know that actually it run 128000 approx. Car meter run reverse to make it 55K. Infinity Cars -First Choice have cheated me and sold car with wrong information. I have trusted them due to First choice.
After this wrong commitment, I don't want this car now and want return back to Rs. 5, 05, 000 amount with penalty. Please do needful help.

I had my Ford Ikon car serviced from Noida Sec-5 workshop last month and had a terrible experience...1. Car was delivered to me late in the evening without vacuuming or polishing. I refused to accept then I was told I will get it next day.2. Next day I got the car but the polishing was still bad and when I started to drive to my office the AC fan was not working. So I went to the workshop and was told that the fuse was loose which they fixed. Ruined half day office.3. For polish, i was told that the material of my car was not holding the polish, as if it was made of wood. Stupid!4. The silencer hanger/rubber got broken and I asked them to fix it during service, but they tied the silencer with a plastic pipe from scrap that got burnt after I drove a few kilometers making the silencer fall down.5. Most importantly, after the service, my car is now leaking engine oil and when I complained the guy said my car had this problem before service. I told him that the car is old but there was no oil leak that fell to the floor prior to the service. He said they cant do anything and advised me to go to Ford.6. Last but not the least, the average of my car has dropped after service and there is nothing I can do, I wrote a mail to their customer care but haven't got a reply for ages. Their is no improvement in my car functioning as it normally happens after servicing.The answer is NO - Q1. Please clean the headlamp reflectors or change the bulb as light is dim - Ans: Sorry you need to go to Ford or install a kit from local market.Q2. You have spoiled the packing due to which the oil is leaking, now at least fix it - Ans: Sorry you need to go to Ford we don't have the required packing.Background and conclusion - I bought (was made to buy) the Rs 699/- mahindra customer's choice package that included one free service(labour charge), three services with with 50% off on labour, four car wash etc., and I then availed it for the service of my car thinking it to be a good offer that wasn't to be considering their performance and result. They are unprofessional, do not have good mechanics (at least the Noida Sec 5 branch) and unwilling to help, sometimes rude too.Mahindra First Choice has damaged my car and I DO NOT RECOMMEND THEIR SERVICES to anyone.

Dear Sir,
I would like to inform that i have Purchses Alto LX from Patna Wheels Point Pvt.Ltd on 02.12.13, we are sorry to inform you till now we have not get RC Book, As per inquery from Patna Wheels point pvt.ltd They have not receive of NOC

So Look in the matter Seriously and give me RC Book and Clear NOC from Patna Wheels Pvt. Ltd,
Vechle No.BR-06S 3389

With Regards
Rajeev Kant Dubey
[protected]

Hi,
I bought Maruti Swift Red before 4 months.From the 3rd day the car started troubling, I visited the place Pandav Nagar Bharat Motors to complain about the car having problems as well for the appropriate solution.Bt the first thing is that the information and the commitments they had given to us was wrong and they are the no.1 fraud.They know how to cheat the customers very well.I am also one of the frustrated customer without getting any help from any one and expecting to get any solution to make the problems clear.
My car shockers and bumper are fully damaged.Compressor sounds like hitting something hard inside the car.Driver side door keys are damaged, Base part of the car detached yesterday.Many more problems. I am totally depressed from the service they are giving to the customers.Someone should take actions against them.

Regds
Siddharth

On (26/12/14)Friday I bought a i10 magna from Mahindra First Choice. While picking the car I shown few fault in the car like central locking was not working, remote was not working, seat belt is loose etc. Manager of outlet (Mr. Rajat) told me that "when you are free please bring the car I will short-out all the issue". On Saturday I took appointment from Rajat for next day (Sunday; 28/12/14; 11am) to submit my car.

Next day (on Sunday) I reached the outlet by 11am to handover the car for rectification of fault. He asked me to meet Rakesh the sales executive working there. He called his workshop and he respond me that the engineer is off today and thus I have to visit on Monday.

Just to reach to Mahindra outlet I drove around 40KM in the morning and cancel all my morning appointment, on my first visit I informed that time is money and I don't have time visit all the time to his outlet.

After fixing the appointment he deny to rectify the issue on same time he called me up. And his sales executive (Rakesh) told me to visit to Vasant kunj or Vasant lok ( I exactly not remember the place) on Monday to submit my car.

Is the standard of service of Mahindra that they did not serve what they promise at the time of delivery.

I can suggest Mahindra to buy a Big lock to put his outlet shut down and go for other business coz he is not fit for GUEST SERVICE!


Regards
Amit
# [protected]
[protected]@gmail.com

On (26/12/14)Friday I bought a i10 magna from Mahindra First Choice. While picking the car I shown few fault in the car like central locking was not working, remote was not working, seat belt is loose etc. Manager of outlet (Mr. Rajat) told me that "when you are free please bring the car I will short-out all the issue". On Saturday I took appointment from Rajat for next day (Sunday; 28/12/14; 11am) to submit my car.

Next day (on Sunday) I reached the outlet by 11am to handover the car for rectification of fault. He asked me to meet Rakesh the sales executive working there. He called his workshop and he respond me that the engineer is off today and thus I have to visit on Monday.

Just to reach to Mahindra outlet I drove around 40KM in the morning and cancel all my morning appointment, on my first visit I informed that time is money and I don't have time visit all the time to his outlet.

After fixing the appointment he deny to rectify the issue on same time he called me up. And his sales executive (Rakesh) told me to visit to Vasant kunj or Vasant lok ( I exactly not remember the place) on Monday to submit my car.

Is the standard of service of Mahindra that they did not serve what they promise at the time of delivery.

I can suggest Mahindra to buy a Big lock to put his outlet shut down and go for other business coz he is not fit for GUEST SERVICE!


Regards
Amit
# [protected]
[protected]@gmail.com

I bought i20 in the month of April May 2015 asta from Nasik auto world Mumbai naka branch with in two their was work both the front shock observers totally fraud certification and now branch head has put his hand though they promised to repair but due to that person left the job now it's not possible to do.

Totally fake company policy and certification so personally I have informed all my relatives never buy a car from mahindra first choice as their promises are fake.

I am also facing issues to get RC & Warranty card form Dapodi Mahindra First Choice, i brought Wagan R 2 Months Back had some issue in reverse ghare so i given them to check and repair the issue instead of repairing they miss-use my car for around 232 Km and replayed we tested your car for issues but still problem is not resolved and yet to receive warranty card, RC card & insurance papers.

Now filling I did Big mistake purchase car form Mahindra first choice Dapodi.

friends if you have other option pls don't go with Mahindra.

Hello Team,

This is regarding service provided by Mahindra First Choice.(Pune Bhandhan Branch).
My name is Amit Manekar

Yesterday i with my family went to Mahindra First Choice(Pune Bhavdhan, Branch) to buy resale car. The post service is impressive when exploring the cars then i finalized Hyundai Grand I10 - 1.2 AT mahindra offer me 3.5lakh cost then after 1.30 hours of negotiation we finalized the cost of 3.28(including 1 year warranty) But me n my brother not that technical to verify the cars properly so i asked my friends come down n check/ verify the cars. But he was somewhere 15-20 kms away from that Bhavdhan location so he asked to wait for 1 hours the time is between 2 pm - 3pm its lunch hours i requested them please hold for 1-2 hours and they agreed with it even i asked do i need to call for any hold on things they said just come within 1 and half hours we will hold it for you so i am happy that in first hit i liked the car which actually i am looking for. and then for lunch we just we moved to restaurant which is 15-20 min away from the location But when we will be back from lunch mahindra first choice gives us shocking news that they have sold a car to some other customer with what ever rate.

Its like we are fooling there for 2 hours even after this incident all(Mahindra first choice excutive) are not sorry about what ever happened n more over they are explaining me how i am wrong not they, The way they are talking its like monopoly, Mahindr's marketing head told me that they have first cum first serve policy so i am the who shoes interested and negotiating on cost just i hold it because i need to verify it by some expert.

How Can anyone buy a cars without checking it completely?

I felt like fool that i have spent my 2 hours there and i have got nothing and at end they proved me wrong..

I think Mahindra first choice(Bhavdhan branch) didn't care about customer time n emotions. I felt bad my friend came there for me far from 20 km but its waste of time. Its like there is no value for words. Everything is about money that's it. They sold their ethics for money.

I was really happy that i have chosen a car in first hit without exploring more but mahindra's policy and customer service gives me explanation that "(Ye CAR APKE NASIB ME NAHI)" this is bull reason. Who is he telling me about "NASIB" n all.

Post introduction they are very friendly but after that every turns loud n attacking. I am shocked no one feel wrong, sorry n anything about that.

I need justice someone should take some serious action against it. There are already very few option in the market for TRUSTED resale cars i thought Mahindra first choice is one of them but service which i got is really very pathetic.

Kindly someone should take action against it.