[Resolved]  Make My Trip — Amount deducted without any confirmed ticket

Make My Trip — Avoiding Customer

I requested for a call back on 30th Sep, 2011 from Make My Trip to inquire for flight tickets from Ahmedabad to London. I received call from[protected] at 08:00 PM and within 15 seconds the agent put me on hold for 12 MINUTES..... till it was disconnected. Could not believe Make My Trip can be so irritating. Disgusting Service.

Makemytrip.com — Online Ticket Booked But Service is not Operating

I booked a UPSRTC bus ticket from Agra to Lucknow on 3rd Oct 11 through MakeMyTrip.Com for travelling on 4th Oct 11. On ISBT Agra the bus operator told that bus is not operating since 3-4 days. I was shocked as I was having my PHD reasearch work the very next day. There wasn't any other bus service available. I have to wait till 10 o'clock night to catch the next train for Lucknow that too in general compartment without any seat.

Please make compensation for all the trouble caused and the time lost.


Regards,
Sunita Jindal
[protected]

Dear sir,
I'm make my trip flight agent, I recharge amount of rs 35000/- on 03/10/2011 to my make my trip account, I made transaction from state bank of india by sbi atm payment gate way, but recharge not successful due to error of this site, my sbi account was deducted of rs 35525/-How can I get refund money in my account, i attach my mini statement copy
sbi card no :5111878xxxxxxxxx8
from a/c no :[protected]
transaction no :04067479
affiliated id:AFF10597

with regards
davine

Make My Trip — Flight ticket refund amount

Hamza Memon is the customer care executive of Make my trip
i booked my ticket through MAke my trip.
And Kingfisher flight got cancelled due to Poor wheather.
And i did not get any refund of my amount from Make my trip.
And when i stated mail to customer service for my booking amount,i got a reply that i did not board the flight.
I have given my ticket number which shows about the status of flight got cancelled.
At first i got a response that i did not board the flight and then i got a reply that airline is not responding to them for flight cancellation of poor wheather.
i have booked the ticket through make my trip service and they responsible for knowing about the flight cancellation. its not fair to say that i have to go and get the stamped document of flight cancellation from the airline,even though i have booked the ticket through their service.

i have given my the details of
flight ticket number mentioned by kingfisher airlines
and the contact incharge of pantnagar kingfisher airlines.
But still yet i did not get any reponse.
and i have all my back up of mail sent my Make my trip

Dear Customer,

With reference to your post above, kindly share your booking id in order to retrieve details. You are also requested to email the same at [protected]@makemytrip.com quoting your booking id in the subject in order to assist you better. Our representative will get in touch with you after we receive your booking id.


Regards,
MakeMyTrip Care

Make My Trip — Reg: Refund issues for train ticket cancellation

Dear Sir,

Reference : PNR No [protected], & Make my Trip ID : NR[protected]

I have booked the ticket for train on 15 Dec, to come by 18 Dec - 8.30pm train ( Train No ; 16178 - Rockfort Express) via MAKE MY TRIP Website. But i cancelled the ticket on 16.Dec. Even i received the confirmation sms from IRCTC for cancel the ticket. But still i have not get my refund amount.


Kindly help me for this issue, Please do the needful action,


Br,
Abdul rahman.M,
Chennai.

Dear Customer,

With reference to your post above, please note that our customer service representative will contact you within 24 hours to assist you further.

If you do not hear from us within that time, please write to us at [protected]@makemytrip.com and quote your Booking ID or reference number so we can retrieve details of your reservation promptly.

Regards,
MakeMyTrip Care

Dear Abdul.

With reference to your post above, please note that our customer service representative has contacted you regarding your case. Your full refund has been processed by MakeMytrip. You may expect the same to reflect in your account withing 3-5 working days.


Regards,
MakeMyTrip Care

Who the hell would trust on makemytrip and their charges? It's pitty that makemytrip never replied. They should have refunded the amount.

Make My Trip — ac room book but hotel sed non ac room for this tariff

i m book luxury ac room for date 5 3 13 in make my trip but hotel sad no a mc room avl for this tarrif but make my trip display this tarrif is ac room my no [protected]

dear sir/, madam,
i had booked honymoon package for manali on 18/03/2013 and subsequetly Rs. 12850 has been deposited to your a/c as per concern with one of the your agent /assistant namely Isha ...
but after one hour she called me again saying that the amount said by her was wrong and you have to pay more 3000+ some amount ...
I had agreed for that even so that she doesnt want to pay from her salary as it was her mistake... and she said that she will call me again before 19 th april. but i didnt get her call or else ...
then i proceed whth your complaint website, and subsequently i got the reply as-

Response
Dear Ravindra .

Thank you for contacting MakeMyTrip.com.
The Reference ID[protected] assigned to your query is now escalated to Step-2.
You are requested not to change the subject line containing the Reference ID when replying to us to enable us to serve you better.
Our customer service team 'We Care' will review the case and connect back with you for the best we can do to help you. If you require urgent assistance, please feel free to call us on our toll free number at[protected] or +[protected]from networks in and outside India).
Warm regards,
Team MakeMyTrip.com


till today i didnt got any back call from your side... and i want to conform my ticket...

Please look into the matter seriously because my booking is of the 26 th of may

Make My Trip — Mischief

INW1303B00781 is my complaint number with Make My Trip. The trip was made in March. They not only over charged me but also tried to protect the mischiefs of their associates by offering me foolish replies and closing the case forcefully without my consent

I would you recommend you to plan your trip by your own

Reference ID [[protected]] Amount Rs. 17, 783 /- deducted but ticket not booked


Dear Makemytrip,


Please refund the highlighted amount immediately to my account #
[protected]


Actual problem is,


I am Chetan Guruswamy,


My money Rs. 17, 783 /- is deducted from my own


Axis bank account no [protected]


Passenger name Aparna Mysore travelling from Bangalore to Doha,
Jet Airways, Morning 6.40 am flight


Money is deducted, but ticket is not booked,


Please credit money back to same account,


Axis bank reference #[protected]

i booked the hotel from makemytrip.but money is deducted, no confrimation mail and no reference id .what have to do now.how many days it will take time to refund the money

Dear rameshch

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

Dear prasannaak

We have reason to believe your concern has been resolved as this concern of your appears to be more than 60 days old.
If just in case your issue still stands unresolved then please let us know, else we are closing this case from our end.

Warm regards
Team-MakeMyTrip Care

I booked 5 tickets from Nagpur to Chandigarh, payment method was BOI debit card, when I clicked on pay, my money has been deducted from account but tickets was not confirmed, it showed me some error, I called customer support, he said bank will credit that money in 7 days, but my question is if what someone need to book anything urgently, in my case it's for 5 people and very important for me to book tickets ASAP, and the amount is big, for now I'm very frustrated, plzz if someone is seeing this message from MMT please look into this matter plzzz my I'd is priti.[protected]@gmail.com,
And last thing I want to say is that, please don't believe this MMT, this is not for middle class people, support is also not good, if something goes wrong they should give solution in very less time, but this 7 days are not good, and also der is no guarantee of money back...I'm thinking that I have lost my money because of these people

I booked 5 tickets from Nagpur to Chandigarh, payment method was BOI debit card, when I clicked on pay, my money has been deducted from account but tickets was not confirmed, it showed me some error, I called customer support, he said bank will credit that money in 7 days, but my question is if what someone need to book anything urgently, in my case it's for 5 people and very important for me to book tickets ASAP, and the amount is big, for now I'm very frustrated, plzz if someone is seeing this message from MMT please look into this matter plzzz my I'd is priti.[protected]@gmail.com,
And last thing I want to say is that, please don't believe this MMT, this is not for middle class people, support is also not good, if something goes wrong they should give solution in very less time, but this 7 days are not good, and also der is no guarantee of money back...I'm thinking that I have lost my money because of these people

Hi,

Yesterday I booked ticket from Bengaluru to delhi through Makemytrip account id, money has been deducted without confirming the ticket. I send mail to [protected]@makemytrip.com but still now didnt get confirmation. Can you please let me know what is the correct mailid where I can send mail and recover my money.

Thanks,
Amarendra