[Resolved] Maruti Suzuki A - Star LXi — sale of defective and old car | |
vehicle registration no. DL 8C R 4553 chassis no. 15 8138 engine no. 1058530 i had applied for the car a week before last day of maruti scheme for the yr 2009. at saaya motors GT karnal road new delhi salesperson Mr Dinesh Bajaj called in evening at 6 on 31st dec 2009 informing about the nonavailability of A-star LXI. we then told him to cancel the order but then after 1hr he called up again and asked to take the car . we then went to the showroom to take the car but he dint show us the car and made us busy into the finance, registration , insurance and other papers and made us to recieve the car which was standing outside the showroom, as it was dark outside we were not able to check the car properly which was defective.we have also not recieved the invoice letter therefore we are not aware of the details about the manufacturing of car. the defects are the iron between the both side window mirrors were rusted, door at the back of driver seat is having yellowish dicoloration and bubblingvibration on starting up and on high speed, engine noice low pick up and low average is also a major complaint. gap in body at back light at driver's side. our complaint have not been removed despite of telling saaya motors about this. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
Maruti Suzuki A-star LXi — Non-delivery of car of colour of my choice
On 8.11.2009 I booked a Maruti car (A-star) of silky silver colour at your authorized dealer 'My Car (Indore) Pvt. Ltd., Indore', for I made a payment of Rs.5000/- through cheque No.416509 dated 8.11.2009 (Receipt No. REC09000994 dated 08/11/2009). They assured me to deliver the car within 15 to 20 days. In the mean while I completed all the formalities for taking the loan from the State Bank of India. Now, they are expressing their inability to deliver the car of colour of my choice. They are also insisting upon to take car of any other colour or the vxi model in silky silver colour. In this regard I am to say that I do not like any other colour out of colours introduced for A-star and if go for vxi then I will have to pay more, which I don't want. I do not understand as to why they are insisting upon to take car of any other colour. So, kindly guide me what should I do. Dear Sir,
I have booked Maruti EECO 5 STR with A/c - Metallic Glistenig Grey with ABT Maruti, Guindy. My Customer ID is [protected] - Receipt No.REC09005574 dated 20.01.2010, Inv. No.SC[protected] on 20th January, 2010. I was told at the time of booking the car that I will receive my vehicle within a month. It is almost two months from the date of booking, I am yet to receive any communication regarding the delivery of my car. My enquiry with ABT Maruti, Guindy, Chennai - 32 is a futile exercise, and they give evasive reply.
I would appreciate a reply and when I expected to receive the car booked on the next date of advt. in the Hindu.
with regards,
yours sincerely,
R.Balakumar
Officer incharge
Guest Houses, IIT Madras
Chennai - 600 036.
Mobile [protected] / [protected]
I have booked Maruti EECO 5 STR with A/c - Metallic Glistenig Grey with ABT Maruti, Guindy. My Customer ID is [protected] - Receipt No.REC09005574 dated 20.01.2010, Inv. No.SC[protected] on 20th January, 2010. I was told at the time of booking the car that I will receive my vehicle within a month. It is almost two months from the date of booking, I am yet to receive any communication regarding the delivery of my car. My enquiry with ABT Maruti, Guindy, Chennai - 32 is a futile exercise, and they give evasive reply.
I would appreciate a reply and when I expected to receive the car booked on the next date of advt. in the Hindu.
with regards,
yours sincerely,
R.Balakumar
Officer incharge
Guest Houses, IIT Madras
Chennai - 600 036.
Mobile [protected] / [protected]
Maruti Suzuki A - Star LXi — Engine replacement
Dear sir,I have Submit my complaint before 13 Day But No Response from Dealer side,
after 13 days they are saying that your half engine is replaceable, but i am not satisfied with this decision of dealer , i have already repaired my car engine two time with in five month in same workshop, this time my engine block is burst due to misalignment and i wants to replace my full engine if you do not able to help me then i will go to consumer court,
MY Complaint no. - [protected]
Thanks
Subodh Kaushik
Sir I have a similar experience from Popular Vehicles Muvattupuzha
They delivered an old vehicle to me. I send registered letters to the directors of maruti. They rectified the defects which can be rectified by repairing.
Now i am going to take legal remedies to get compensation
Sunny K.I.
Keezhethumattathil house
P.O.Kaninadu
(Via) Vadavucode
Ernakulam (Dist)
Kerala
PIN 682310
Phone [protected]
[protected]Res)
[protected]Offi)
Email sunny.[protected]@gmail.com
[protected]@factltd.com
They delivered an old vehicle to me. I send registered letters to the directors of maruti. They rectified the defects which can be rectified by repairing.
Now i am going to take legal remedies to get compensation
Sunny K.I.
Keezhethumattathil house
P.O.Kaninadu
(Via) Vadavucode
Ernakulam (Dist)
Kerala
PIN 682310
Phone [protected]
[protected]Res)
[protected]Offi)
Email sunny.[protected]@gmail.com
[protected]@factltd.com
Dear Sir,
We are sorry for the trouble. Please send us your complaint along with your contact details at [protected]@maruti.co.in. Our customer care team will get in touch with you soon. Remember to quote your ID 403821 in the subject line for us to track your issue correctly.
Regards,
Maruti Customer Service Team.
We are sorry for the trouble. Please send us your complaint along with your contact details at [protected]@maruti.co.in. Our customer care team will get in touch with you soon. Remember to quote your ID 403821 in the subject line for us to track your issue correctly.
Regards,
Maruti Customer Service Team.
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maruti suzuki - A star — Non Delivery of CAR
Hi,My frnd has booked her car (AStar zxi) on last week of DEC 08. The dealer (MY CAR - PUNE) promised to deliver the same by 26th January. Still there is no response from them. They are saying that they don't know when the car will arrive??? I mean who is responsible for that, how can a dealer say that he doesn't know the car delivery.
We have been waiting for the car so long, there is no reply from the dealer and they are very much non co-operative.
This is worst experience that i have had lately.
Regards,
VIjendra