[Resolved]  Maruti Suzuki — Bribe for the delivery of desired car

Address:

Delhi

Dear Sir,

I have booked a Maruti Swift Dzire VXi (azure grey) with your dealer T. R. Sawhney Motors Pvt. Ltd. (East Gokulpur Main Wazirabad road, Delhi - 110094). Here are the details for reference.
Receipt no.831, dated 7/12/2009, Allotment no.819A-0000830.

At the time of booking, it was promised that the vehicle will be delivered within 3 months of booking. I waited for 5 months-10 days and at last I got a quotation. Still no complaints from my side as I knew market situation is like that only and I was happy finally getting my car.

DISPATCH DATE OF QUOTATION: 13/05/2010

EX SHOWROOM Rs 5, 33, 953
ROAD TAX REGISTRATION Rs 21,658
LOADING AND UNLOADING Rs 3,750
MCD PARKING Rs 4000
SMART CARD CHARGES Rs 370
INSURANCE Rs 13,879
TOTAL ON ROAD Rs 5, 77, 610

But then I found really strange news from the dealer.

Now your dealer is asking that he is available with the car but in White & Silver color only and Azure Grey color is not available.
When I tried asking him about the availability/time of Azure Grey color of the car he said that there is no surety about it but if I can provide an additional amount of 30,000rs for the desired color, he can make it possible. (As he said Maruti has stopped supplying car in Azure Grey color and the demand is too high and limited units are left). This car dealer is insane and is upfront asking for huge extra money for the booked car.

This Car dealer is ruining Maruti's name & esteem, and openly asking for a bribe. Please do consider the heights of this offence and take some action against this dealer. If you need any kind of further information I am happy to provide.

On my end I have nothing to do with anything else I just need my car, I request you to look into the matter and do the needful so as to get me my vehicle at the earliest.

Suggest me the best way, how should I proceed further.

Thanks,
Rahul Meena
Contact No: [protected]
Email id: spanisheyes.[protected]@gmail.com