[Resolved] MTNL — EXCELLENT PRODUCT AND CUSTOMER CARE

[Resolved] MTNL — EXCELLENT PRODUCT AND CUSTOMER CARE

S SUDESHNA BISWAS from Bengaluru, Karnataka

dear sir i shall be grate ful if you kindly forward this mail to mtnl chairman, i am giving example of gprs service my mobile no [protected] and on an average i pay monthly bill around rs. 900 pm , last 15 days whenever i want connect to gprs message coming out gprs not subscribed, but my gprs service was activated since last 2 years, when today around 5.30 pm i call on 1503 the call attended position no 15, 21 everytime thay are sending configure but it is not activiating, then i stop calling but at about 6.00 pm i call 1503 message is coming press 1 for hindi then 0 for customer care executive then immediately they cut the line intentationally to avoid a bonafide customer. what funny matter sir will you please ask the chairma of mtnl whether he will be able to activate my gprs service my set is nokia 3250 sudeshna biswas [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

SUDESHNA BISWAS

from Bengaluru, Karnataka

dear sir

i am holding a telephone connection bearing no 23360042, service provider is mtnl, last 2 days i have contacted with Mr. tajinder may be sdo bearing tel no.20590007 and requested him that the above mentioned telephone no, has been cross connected with some one whenever i made call to some one every time some other voice is coming out. everytime he said i will do. Sir, will please ask the chairman of mtnl is it the role of a service provider towards his paid customer.

SUDESHNA BISWAS

18/3A BSNL TYPE 4 QUARTER KALI BARI MARG NEW DELHI 1

[protected]
D K BISWAS

UDIT

from Gurgaon, Haryana

worst service ever, the service is superly bad.today is 27jan 2010 and the conection is like no network available.it is more better to buy airtel, vodafone, idea, aircel.dolphin is worst.the service vainish away anytime bwtween important conversation too.facilities are very slow too.and no response from customer care.they do not inform before hand.i personally suggest dont buy this service at all.untill they are responsible enough to gain faith of custormer back.today i am really anoid with network as i was stucked in very lonely placer in delhi and was unable to contact anyone.this is really bad network.my number is [protected].