[Resolved]  Nokia Customer Care Of India — Fade up with the customer care

Hi,

I want to share the happening to me when I visited the N-care store at Gupta Associates, HIG-16, Vaishali, Ghaziabad, India. As I visited the store with a problem in My C7-00 handset with a problem in makingba video call. The N-care told that in My C7-00 smartphone, the front camera is broken. A new handset is already replaced by Nokia due to this issue & a new handset of C7-00 is delivered to me in June'11.
During opening my handset, My Main camera of 8MP was faulty, which came to my notice when Gupta asociates delivered My handset. Thereafter I requested the Gupta Associates rep. to pls. rectify this issue, as it is generated by you & during handling My handset. They had denied for such occurence & I requested many times that pls. rectify it as on the time of handingover the handset to Gupta Associates, My 8MP camera was working. After an harrashing exchaange of words they had commited there mistake & My Main Camera of 8MP was rectified after harrashing me. Then, as a revenge, the Nokia-Care rep from Gupta Associates, made trouble to My handset & when I returned back to my home, I found that My C7-00 Mic was not working. Thus, I called to the Nokia care nos. m, ultiple times & they didn't pick the phone. Thus, I made many calls today also to the Gupta associates had no replied nor I got any response.
I had only one handset with me, so I am facing a lot of difficulty as I am disconnected from the world & My family, relatives, colleagues & other peoples.

Pls. help me to outcome of such Nokia-care representatives. I am the one but there would be many peoples may be going everyday as a victim of Gupta Associates & finally polluting the Image of NOKIA.

Pls. help me & other customers of Nokia from the agencies as of Gupta Associates.

rgd's

Sanjeev Kundan
+91-[protected]

I hava a Nokia E5 00 Special Edition Mobile. The older E5 mobile has supported Skype and Nimbuz. But the new version of the E5 00 was not supporting the Skype and Nimbuz. Why ? If any solution for this please sent message to my email address : [protected]@yahoo.com

Hi Sir,

I bought Nokia C3-01 from Nokia Priority Partner 4 months back in Rs 8200.
As it has both touch and type, it is useless as because their is no scroll bar on the type pad.So niether it is fully touch nor fullly type.
After sometime i saw some type of moisture cuming under screen guard.I thought it is due to whether change.But after 10-15 days the touchpad stops working.When i took it to nokia care, the expert says the touchpad has left it's base and has moved out of the panel and the gum was looking like the moisture on the screen.
The experts at nokia care didn't considered it under guarantty and charged me Rs 1100.Experts says it was user damage, how it is possible when i keep the phone under hard cover bought from Priority Partner at Rs 400.Niether it fall down nor anyone pour water on it, then how it is possible that damage is done by user.
This was the manufacturing defect which they didn't agree and i was forced to pay the money.

I want to give one message to Nokia lovers that never do blind faith on the brand Nokia as I did.
You should always explore the market before spending money.This price rise has affected Nokia a lot so they are degrading their quality and never have blind faith on the brand name.

Worst nokia care centre setup (Experinced from Kalyan Nokia Care Centre (Mrs. Brijesh)...Lots of technical problem, Nokia policy only to sell the product & provide services with unqualified staff with poor communication skill, no respect for customers...& very expensive service charges...Aditya

sir my name is rahul kumar patel i was change my mobile body of nokia 6233 from nokia care center bhopal (m.p.) india
the workers charge rs. 2750rupees (1100rs for out body & 1650rs for mid body ). they said to me that it is original body but i dont think that it is original because the simcard port of this body is already burnt and the memory card port is also damaged ans the barcode is already screched even the color of body starts become colorless. the workers also dont provide me any recipt or any cashmemo to me of changing of body. the body wich they give me is also efected badly on my battery and softwares . so i request to u kindly take necessary & usefull action . because i respect the nokia and i also understand the worth of my money . i m fully dissatisfy with these type of activites & want to my money return or original body of my cellphone

name rahul kumar patel.
mob. [protected]
add. rest house campus ajaigarh panna (m.p.)
pin code 488220
email patel.[protected]@gmail.com

respected sir,
i am using nokia 2760 handset & nokia 6233& nokia 6230.
So, I Kindly request to you sir, I need Original Panel of NOKIA 2760, & Also NOKIA 6233 ORIGINAL DISPLAY.
As early as posssible.
this is for your kind information,
thanking you sir,

yours faithfully,
B.SRINIVASULU,
SRI UMA MAHESHWARI GOVERNMENT DEGREE COLLEGE:KONDANAGULA, ACHAMPET-MAHABUBNAGAR DISTRICT-ANDHRAPRADESH-INDIA.
Email Id: [protected]@gmail.com,
Mobile Number:[protected], [protected].
office Number:[protected]

we want the details of nokia c7 display & brown colour pannel price. please give me the replay. my mail- ajaykumar.[protected]@gmail.com

my nokia c7 model display &brown colour panel price. please give me a replay

I HAVE REVEIVED EMAI FROM UK NATIONAL LOTTERY PLEASE ADVISE ME.THE MESSAGES DELETED FROM Email box, but print is avaible

RANGI SINGH SARMAAN
[protected]
[protected]@yahoo.co.in

I have purchased C2 Nokia mobile from the M/s Prime Retail India limited vide invoice no RN/6836/2011dated 07.09.2011 but from the day of purchase, I am facing problem that either one of the SIMs two not activated in the same time alternatively or both of the SIMs not ready for use at the same time. As per advise of the retailer I went to the nearest Nokia Service Centre M/s Everest Mobicare, 10 Lenin Sarani and registered my complain and returned it after rectifying the some software problem as informed by them. In the next week I am facing same problem and further registered a complain to service centre.They sent the set to Delhi for rectification some mother board problem vide device serial no [protected], registration PIN [protected] registration date 08.12.2011 and I got it after 10 days later.Again I am facing the same problem. As per suggestion of service centre I further extend warranty period at cost of Rs.150/-.
I request you please my set with new one.
(Pranabesh Ray-[protected])

Please replaced it with new one

dear sir my name is RAMBIR JANGRA from HISAR HARYANA i bought NOKIA C6-00 HANDSET from NOKIA TOP SGOP HISAR HARYANA but 2 the months ago this set give me the problem, , , this problem is SLAYDAR . I have slid this phone the coler scretch will be out side the slid.. i go the nokia care HISAR my handset replasment after 1 month ago /.. but the second time in a new problem in this my mobile phone ... the camera key not work, , , I GO TO NOKIA CARE HISAR HARYANA, , , , THRECIVD ME WITHOUT BACKCOVER AND WE SID YOU COME FOR 2 HOURS AGO .. I GO TO NOKIA CARE BUT HI SAID YOUR HANDSET SEND BE THE HADOFICE OF nOKIA CARE BUT HE DIDNOT SADD M E PLEASE HELP ME, , , , , , , , , , RAMBIR JANGRA [protected]

my mobile model c3-01 IMIEI No.[protected] .The set was purchesed from jammu&kashmir 5 months back and has been returned the set to the nokia care jammu on 19 december 2011 were their Job sheet no.[protected]/111219/79 but nothing has been done till date.Kindly replace the set as this set has techioncal problem as many of frinds who has thos model have got the replacement.

I have purchased E63 set at Jaipur. after some days I felt problem in outgoing voice as it was very low. I contacted to Unnati Customer care A-68, 69 Subhash Nagar Shopping center Shastri Nagar Jaipur. They done formalities and return the set keeping one day with them. Problem continued. I again contacted them but they shown very irresponsible trend. and said that it will take 8-10days. I demanded standby phone but they refused. Finally after a long dispute they had provided a phone which was not in working condition. Now 4 days have been passed but my phone has not been returned to me. ESN/IMEI NO.[protected] JOB sheet No.[protected]/111226/109

S.K.Kaushik
Khatipura Jaipur Mob No.[protected]

I myself vipul from bahraich, Dear sir please inform me, my jab-sheet of B.N.interprices Job Sheet No.5384 of my nokia 5230 under guarantee. Sir I Inform You, B.N. interpriecs near (Bahraich railway station, Darghaah Road) he misbehaved with me and he has given me wrong information about my mobile phone.

Dear, Sir pls inform my Ph no.[protected] or my e-mail ...[protected]@hotmail.com

To
The Senior Manager (Customer Care)

Respected Sir,

Re:- Locating my lost mobile of model C5-00, colour –W.grey, IMEI No-
[protected]

I lost my mobile handset nokia C5-00 on 28.12.2011. I have filed a police FIR-..

Kindly try to locate the phone on the basis of I.M.E.I No. and note that in case, you are able to help me, I shall be grateful to you and since I am doing bulk e-mail sending jobs, I will advertise your help free on huge no. of customers.

Thanking you,

Yours faithfully,

For Suvendu Behera
Rourkela.

Mr.Suvendu Behera, Rourkela, Odisha. Send email on 07/1/2012
mail id- [protected]@yahoo.co.in

CAN I RESTORE MY NOKIA MOBILE PLZ GIVE MY MOBILE RESEAT PASSWORD
MY NOKIA MOBIL MODEL IS - 5233
TYPE -RM-626
FCC ID: LJPRM - 626
MADE IN KOREA

CODE: 0594741
MY CONTECT NUMBER IS -[protected].
- [protected].
MY E MAIL ID IS - [protected]@GMAIL.COM

PLZ GIVE ME MY RESEAT PASSWORD ...

THANKS BY ROHIT JAIN

MY NAME IS ROHITJAIN
CAN I RESEAT MY NOKIA MOBIL
PLZ GIVE ME MY NOKIA MOBIL RESEAT PASSWORD

MY NOKIA MOBIL MODEL IS - 5233
TYPE - RM -625
FCC ID: LJPRM625
IC: 661E-RM625
MADE IN KOREA

PLZ GIVE ME MY NOKIA MOBIL RESEAT PASSWORD

THANKS

I purchased a NOKIA C2-3 model at Bangalore from CROMA outlet on 18-12-11.Within 2 weeks it stopped working.As I was travelling, the unit was given for service at NOKIA CARE at Aluva near Cochin.Unit was repaired [job sheet[protected]/120104/29 dated 04/jan/2012.] but it again stopped working with in a week.I am really disappointed with this product and want an URGENT REPLACEMENT of the set.My contact mobile - [protected].

I am vinaykumarkonjeti
ahave taken c7 mobile lock problem last two months but no respoance fopr guntur nokia care two months order to the lock but nosolution

4 or 5 times got nokia care but nosolution

bad service for nokia best for samsung