[Resolved]  Nokia Customer Care Of India — Fade up with the customer care

Dear Service Head:

I bought 5233 and in just 4 month the key board stopped functioning. On taking the set to the service centre - I was told that some sheet is to be changed and that's chargeable inspite of the fact that the set is under warranty ??

I dont know that have I done the right thing by purchasing Nokia handset - which went out of order in just 4 months when there was no physical damange or the set has been tampered.

I feel that I should stop using the set as after paying good amount and understanding the brand - I felt that I did not take the right decision.

Sanjay Bhatla

dear sir
i had nokia phone7210c Supernova, black 1 GB, IMEI:[protected].I have lost the phone.
Is it possible to locate the phone device? if yes kindly tell me the location.
I am in Parbhani 431401 Shivramnagar
Yours Sincerely
P R SHIVPUJE.

No use to submit our complaint

[protected]

NOKIA is now outdated, buggy phone and money wasting.

POOR QUALITY SUPPORT, Poor Quality Devices...

This is my bad experience for the first time using Nokia x6 16 GB. Support from the local care is very worse. I Purchased my Nokia x6 in November and is just 2 and Half months old. Today it is nearly the 8th time am charging the mobile and for every 3-4 Hrs, it is loosing charge and also last night, when I kept my mobile besides and suddenly when I touched my mobile, it is very hot that I have talked for hours like so. If something goes wrong and if it causes any damage to me, you are the responsible ones and will sue your company. I went through all the blogs regarding the Nokia x6 and none of them have given a Positive feedback on this mobile. This might look like an essay for you, but it is a very very very bad customer experience with a newly launched mobile. I know even if I take the mobile to the local care, they wont do anything and will neglect the complaint. The touch quality sometimes works and some times not. The more disappointing is Battery backup which is not even giving 3-4 Hrs. I should be expecting a +ve reply by tomorrow with a proper action on my mobile. Dont know wat you are going to do. Replace or what ever repair. I need my mobile to be in good condition.

hello dear sir/mam,
i m javed khan from gorakhpur. i have a nokia 6303c mobile phone, which give good performance but ear phone was not good quality so that is not work properly. so please replace my ear phone as soon as possible...bcz my mobile phone is under warrenty period...

Hi Nokia Family, .

I bought Nokia E63 . few months back. I was happy with my nOkia E63 but suddenly i am facing problems. when i remove or install. like Nimbuzz or mini opera . Error is there Removing faild. kindly let me know now what i should do.

Thanking you and waitting for your possitive Response

Regards
Vikram Sahni
Bathinda Punjab
[protected]
vikram.[protected]@yahoo.co.in

sir i deposited my mobile nokia 5800 xpress music in nokia care (reema Electronics) Alambagh Lucknow
purposes facing the problem in phone i.e. phone restart and battery connector is disbalance . when i deposit phone the mobile is fully working bt when the return my mobile the one battery connector is not my phone and not fully working my phone please help me for dismanagement

dear sir
I bought nokia X3. today 23/02/11 i give my mobile nokia care jaipur new sanner road jaipur for format my phone. after 1 hrs care calling me and says my phn USB pord is courpt and USB pord is brokn is entranly. than i say I am used last night my phn with USB to save data. than phn is ok bt after 1 hrs you says USB pord is brokn.
Care Incharge says If you nt come at that time than my phn USB work at 1 years. you came at care for formatting than is broken.
so pls pls pls noteed my complain.

Noika x3
IMEI no is [protected]
Arvind Gothriwal
[protected]

Blackberry — Colour Fade

Dear Sir/Madam,

I bought a Blackberry pearl 9105 in December. The color of my phone has stated fading in just 2 months despite of keeping it well covered all the time. I need assistance to sort this problem as soon as possible. Waiting in anticipation.

Regards,
Nupur Nanda

now i am fully disssatisfy with your services and i need to get my phone replaced. i bought N8 in nov-2010 still now i have got serviced form nokia 5times still now the complaint is not retified

you have not replaced my N8 i will go to the consumer court. take this as a notice

To whomever it may concern.

hi
this is sachin choudhary i owe a nokia 5800 xm . I bought it on feb 2010 n i have extended warranty too up to march 2012
my complaint is about bad service offered in star comm nokia care. the engineers are bad the executive dont know how to speak
its very disgraceful to have that bad service in such a big company. my complaint it i have problems in my touch screen its not proper and smooth as it was
also fm issue, sound issue and updation. well i think that they didn't even touched my phone. anyways when i ask them to do it properly they
made it as bad as the can they locked the memory card option and said dont insert sd card. im very angry and losing my pations i want an action taken against them
sorry im not mentioning their name as i feel the whole group is dump.

thanking u wating for ur reply soon.

sachin choudhary

This is one of the worst Nokia care centers I have ever encountered.The guys are not trained at all and every time they have the same excuse..."water poured into your mobile charging socket".Nokia should not allow this center to use their logo...they are far from being called priority center.

Nokia — NON Performance of Repair Even phone is under warranty

I have a NOKIA 5800 xpress music hand set which wasw purchased in 5th Oct 2009 but I had purchased extended warranty for two years as suggested by the Prority dealer. So my two years warranty expires on 5th Oct 2011. However mybluetooth is not working but phone is workingHowever when I took it to the NOKIA care centre as suggessted by the customer help line. Tghey informed that there or some moisture spots in thephone and hendce tehy cannot repair under warranty. These spots mayhavecomee under wear and tear and daily use. I can understand breakage or fault of m9ine for refusing to repair. Now I look like a fool ih two year warranty and no one to set right the phone. They say i have to pay for rthe repairs.
Great company great service

Dear sir, i have puychased nokia 5130 on 14/04/2010 form Goden shop Dhule MH but its calculater & gems are not working when i start its calculater it restart.I have formatted it it on 19/03/2011 but the problem is as it is. So pls solve it. Thanking u.

i lost my mobile phone in campus inistute at 3:00 to 6:00 at suryapet nalgonda (dist) & my phone number is [protected].my phone model is 7210 supernova and iemi no [protected] . Please take immediate action about this.
My Address and contact...
cell no: [protected]
paladugu srinivas rao
s/o srinivas rao
hno: 1-2-158/1
near municipal ourters side
suryapet nalgonda (Dist)

Dear sir

i bought nokia 7210 at gadag .univercell ( karnataka ) on date 11.4.2010 imei no [protected] problem is when switch on the phone few seconds on and after switch off, and that mobile i give to nokia care at gadag and he told it not repair at gadag nokia care, i will forward to delhi, next what happen my mobile please tel me sir my mobile no [protected], email id i.m.[protected]@gmail.com

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you.

Regards,
Team Nokia

Respected authorities,

I'm here to inform u that my nokia 5130 xpressmusic is not working properly after 2 months span f time. A white screen has been appearing all the time when i switch on the phone. Now the loud speaker is also not working. I'm totally dissapointed to say that I'm not satisfied with tour customer care service.
My IMEI no. is [protected]