[Resolved]  Nokia E5 — Handset not working

Address:West Delhi, Delhi

I had bought a Nokia E5 h/s in Oct, 10. after 2-3 months i started facing problem with the ear phone as i was unable to listen in incoming voice where as the person on the other side could hear me. The problem used to get sorted automatically after some time. Initially it used to happen very rare but the frequency started increasing later and now after every few hours it gets repeated. Also it get hanged also very often. Due to lack of time i have been unable to visit the Nokia Care. Today again the ear phone stopped working then it got hanged and then got switched off. I thought probably the battery was low so tried to charge it but the same is neither getting charged nor getting switched on.

The quality of Nokia handsets is getting Deteriorated day by day and really frustrating. I had same problem in my earlier Nokia h/s for which i complained also but didn't got any resolution so i had to finally dump that and now in the same situation again.

I have always used Nokia phones but now i really think that i should shift to some other brand....
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Nokia Mobile — Nokia E5 not working

I have Nokia E5-00. Purchase Date 10-11-10 its Starting Problem not & working Pls Replace My E5-00

Mukesh Choubisa
Mo. [protected]

NOKIA E5 HANDSET — NOKIA E5 HANDSET PROBLEM

I had bought a Nokia E5 mobile from vadodara city, gujarat on 28th march'11. After one month, my headphones (that came along with my mobile) stopped working. Presently, in start of August'11, my E5 mobile suddenly got blank and switched off. I gave it to Nokia Service centre and came unrepaired after 10 days. I had again send it back to Service Centre via Nokia Care, Akshar Chowk, Vadodara. Still after a week, i Havent got my cell. I am working in a marketing field and my mobile is been part of my cell. I am very unsatisfied from Nokia Care, who had no idea..why my cell came unrepaired. I am missing my contacts due to absence of my handset.
I am highly unsatisfied from the service of NOKIA CENTRE.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information