Nokia — unsatisfactory service

Address:Bhojpur, Bihar

sir i have taken a new mobile on 1 june 2012 which is in warranty period but after 2 months some apps were not running in mobile then i taken it to nokia care and my mobile got a reform but after 2 days again it has same problem and i should be given a new mobile sir please do justice with me
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Nokia — Unsatisfactory Services

To
The Senior Manager (Customer Care)
Nokai
New delhi
Sir,

Sub:- Delay in repairing nokia N73

I am shocked to bring to your knowledge that i have submitted my nokia N73 having IMEI No. [protected] on 18th of sept, 2008. The target delievery given to me was 22nd sept, 2008. When i called them on[protected] they said the parts are pending and we will surely return your cell on[protected] but when i called them on the next given date they repeated the same thing and gave me next date as[protected]. today when i again called to the nokia care, they replied me that we dont know how long will take now. I am getting harrased of this thing. I never thought a great company like Nokia can do this thing with their customers.I wish you will take some actions against my request. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.


Thanking you,

Yours faithfully,

Nokia N73 — Delay and unsatisfactory

Sir,
I had given my nokia mobile N73 for servicing at Poovath Internationl, Ernakulam on 6/05/09 and I had not got the phone till today. Three or four months ago i had given the same mobile to them for the same complaint and they took one month to repair that. After several days the same complaint has been repeated. I am not satisfied with the service of my mobile. Mobile's waranty expires on 10th may 09. Please take necessary actions for fullfilling my needs.

Regards,
Girish
do justice with me i am agree that u will do with me
Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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