[Resolved] Northern Indian Railways. — Harressment by Ticket Checker. | |
Dear Sir, This is to inform you that we (I along with my Daughter in-law) were travelling on a e-ticket from New Delhi to Lucknow by Sharmjeevi Express Train No: 2392 on 22nd November 2007(PNR [protected]; Transaction ID:[protected]) booked through website www.irctc.co., wherein I had used my PAN card as my Identification id as required by the website,While Boarding at New Delhi I was bit late to reach the train but somehow I managed to borad in General Class instead of Sleeper Class Booking (S 2 coach). When the train stopped at Ghaziabad Station I managed to get down from General class and Moved to Sleeper Class as per my reservation in coach-S2 berth-04 where my daughter In-Law was already present on her Reserved Berth (coach S 2, Berth 03). Thereafter it came to my knowledge that My Daughter In-Law was charged Penalty of Rs.371 (Rs.121 for basic fare & Rs.250 for travelling without ticket) for not showing the id because the Id mentioned in the Ticket was mine (PAN Card). TC again came and checked my ID at Ghaziabad station and was then satisfied but refused to refund the Penaly amount of Rs.371, even after my showing the Line written on the printout of the e-ticket that was with my daughter which clearly stated that "E-Ticket Passenger is permitted in the train against a berth/seat only when his name appears in the reservation chart failing which he can be treated as a passenger travelling without ticket". Since my daughter's name was very much there in the reservation chart then why was she charged penaly of Rs371 as she should not be treated as "Passenger without Ticket". My daughter In law tried to convince the TC about the Situation but it was shocking for me when it came to my knowledge she had been harrassed already a lot by the Ticket Checker Mr.Ashutosh singh. Latter on the matter was reported to Mr.J.C.Mandal (Dy CIT NR MB) who was also checking the Tickets in AC class, but he also did'nt pay any heed and said we cannot refund the money. please look in the matter and refund the wrongly charged penaly amount by the said TC/TT. Shashi Prabha Singh Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Sir
Does Tatkal Scheme renders to any public needs, well I doubt, I got a ticket done for Ahmedabad using the above said scheme(PNR No[protected]dated 7th June 2009) but ironically the charts were not published even 2 hrs before the train wud leave the source station, neither does ur customer service has enough idea as to what is happening around, pls try to acknowledge the inconvinience these loopholes cause to a customer who has to cover a distance of almost 3 hrs to reach the source station. Let me knw who is going to pay for my losses.Similar are the negligent cases mentioned above.
Pls do something before its to late.
Nilesh Singh
Does Tatkal Scheme renders to any public needs, well I doubt, I got a ticket done for Ahmedabad using the above said scheme(PNR No[protected]dated 7th June 2009) but ironically the charts were not published even 2 hrs before the train wud leave the source station, neither does ur customer service has enough idea as to what is happening around, pls try to acknowledge the inconvinience these loopholes cause to a customer who has to cover a distance of almost 3 hrs to reach the source station. Let me knw who is going to pay for my losses.Similar are the negligent cases mentioned above.
Pls do something before its to late.
Nilesh Singh
SIR,
I AM GURPREET SHARMA FROM MOGA, DISTT.-MOGA (PB) SIR WE ARE ALL FACE A VERY CRITICAL PROBLEM FROM ILLEGAL VANDORS IN TRAINS.AS COPERISON BUS FAIR, RAILWAY IS VERY CHEAP FOR ALL O[censored]S.SO TRAINS ARE VERY CROWDY, SPECIALY IN MORNING AND EVENING TIME.THOSE PEOPLES ARE OK, WHO GOT THE SEATS.BUT THOSE PEOPLES WHO JOURNEY IN STANDING POSITION FACED THE PROBLEM.THE NOS. OF ILLEGAL WINDORS ARE GOOD QUANTITY.THEY DISTRUB ONE BY ONE IN THE 2-4 MINIUTES.MANY TIMES PASSENGER GOT THE SHAME FROM ILLEGAL VANDORS.FOR YOUR INFORMATION THIS SIDE HAVE NOT ANY RECOGNISED RAILWAY CONTRACTOR FROM LAST ONE AND HALF YEAR.SO I WOULD REQUEST YOU TO TAKE THE NECESSARY STEP AGAINST THE SAME.
I AM GURPREET SHARMA FROM MOGA, DISTT.-MOGA (PB) SIR WE ARE ALL FACE A VERY CRITICAL PROBLEM FROM ILLEGAL VANDORS IN TRAINS.AS COPERISON BUS FAIR, RAILWAY IS VERY CHEAP FOR ALL O[censored]S.SO TRAINS ARE VERY CROWDY, SPECIALY IN MORNING AND EVENING TIME.THOSE PEOPLES ARE OK, WHO GOT THE SEATS.BUT THOSE PEOPLES WHO JOURNEY IN STANDING POSITION FACED THE PROBLEM.THE NOS. OF ILLEGAL WINDORS ARE GOOD QUANTITY.THEY DISTRUB ONE BY ONE IN THE 2-4 MINIUTES.MANY TIMES PASSENGER GOT THE SHAME FROM ILLEGAL VANDORS.FOR YOUR INFORMATION THIS SIDE HAVE NOT ANY RECOGNISED RAILWAY CONTRACTOR FROM LAST ONE AND HALF YEAR.SO I WOULD REQUEST YOU TO TAKE THE NECESSARY STEP AGAINST THE SAME.
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My parents demanded for senior citizen tickets .But the person responsible said that he does not have the register and he refused to give tickets, saying you can complain to anyone.So i would request you to take the necessary step to stop such illpractices.
This incidence took place at dandupur (raniganj) railway station .Tickets
required was from dandupur to varanasi on 18/05/09 at 17:05 in the evening.
thanking you,
Rajiv Kumar Singh