[Resolved]  Poorvika Mobiles — Sold Wrong Mobile with incomplete details

Address:

Krishnagiri, Tamil Nadu

This Poorvika showroom which is in Hosur opp to hosur bustand is full of cheaters.
I bought one Celkon mobile on 8th Jun13.Actually i was there to buy one duel SIM querty keypad mobile for my official usage.Since the querty keypad stock was not available.They convinienced me to buy one duel sim touch screen without any DEMO.I bought it and since it is a low cost mobile i did not concentrate on it much after 2 days when i tried to insert 2nd SIM it is not accepting as the 2nd slot is for Micro SIM.That time (11.06.13) itself i called and informed they told me to come to shop.Since i am working in Bangalore yesterday(11.06.13) evening i reached that shop Which is located Opposite to the Hosur Bustand and near to "The Mobile Store".When i explained that to sales staffs they are pointing that it is a customer mistake.Whenever any customer come to their shop that customer has to mention all their requirement from Normal SIM or Micro SIM, to material specification and size,etc.Is it a way any staff reply to the customer??? Then i lost trust on them and called to this no:[protected]. then One lady has picked she was replying to me like "You asked for Duel SIM you have got the same then what is your problem? you are supposed to mention that sim requirement also( i believe i'm in india.till now i did not see any service provider is advertising micro sim.Then i surprised from Top to Bottom how this full organisation is cheating this customers.My big mistake is i was associated with them since i joint in TVS Motor company(2009).Hosur.Now some how i earnd a big friend circle here and i am supposed to give some cautions to them about Poorvika. Because i am not worring about the money i spent but more worring about the customers who all are being cheated.If you have some least concern about your customers tell me what is my mistakes.Name:Manu P, Mail:[protected]@gmail.com.Sales Staff Name: Murugan. he is the person who sold mobile to me. Sales Staff Mob No:[protected]