[Resolved] Railway — Refund Railway | |
I had booked a ticket from Delhi to Kanpur for 2AC. Due to non availability of 2AC coach, my reservation downgraded to 3AC. I have submitted my written request alongwith original ticket to General Manager (Operation) IRCTC, New Delhi on 11.3.2008 for refund of difference of amount between 2AC & 3AC. I have not received my refund or even an acknowledgement, till today. The ticket/ booking details are as under: PNR No.[protected] Transaction ID [protected] Train No. 2452 - Shram Shakti Exp New Delhi to Kanpur(CNB) Date: 14/2/2008 Class 2A downgraded to 3A I have written my complaint to Railway Minster, Rail Bhavan and hand over to his office on 25.11.2008. I have also handed over one copy to Chief Commercial Manager, Baroda House, New Delhi on 25.11.2008 and Sr Consultant, IRCTC, Internet Ticketing Centre, Railway Reservation Complex, New Delhi. Till today I have not received any reply or acknowledgement from any of the above offices. Will you please let me know as to why Railway is not refunding/ responding to my letters? Robins tharakan Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Sir,
PL. CHECK THE MATTER & ARANGE TO REFUND IMMEDIATELY.
Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 2A Internet Service Charge Rs 25.00
Date Of Journey 27/10/2009 Ticket Charge Rs 1537.00
Bank SBI Debit Total Rs 1562.00
Train No 2875 Railway Zone NR
From Station TATANAGAR JN(TATA) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station LUCKNOW NR(LKO) Quota General
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Col M M Ghosh 70 Male A1 0040/ UB Booked
2 Mrs G Ghosh 64 Female A1 0041/ SL Booked
Reason For TDR :
TRAIN GOT DIVERTED THROUGH ADR
A AND DIDNOT TOUCH TATANAGAR D
UE TO HIJACKING OF 2443A BBS-N
DLS RAJDHANI AT JHARGRAM BY NA
XALITES ON 27.10.09. FULL REFU
ND IS APPLICABLE IN THIS CASE
AS PER RAILWAY RULES.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 29-Oct-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
Pls chek my ticket money refund process as per railway rules. The train is diverted other route .
Col mm ghosh
A-7, AWHO Colony
Tyagi Vihar, Sharda Nagar
Lucknow - 226002 (UP)
Mob - [protected]
PL. CHECK THE MATTER & ARANGE TO REFUND IMMEDIATELY.
Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 2A Internet Service Charge Rs 25.00
Date Of Journey 27/10/2009 Ticket Charge Rs 1537.00
Bank SBI Debit Total Rs 1562.00
Train No 2875 Railway Zone NR
From Station TATANAGAR JN(TATA) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station LUCKNOW NR(LKO) Quota General
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Col M M Ghosh 70 Male A1 0040/ UB Booked
2 Mrs G Ghosh 64 Female A1 0041/ SL Booked
Reason For TDR :
TRAIN GOT DIVERTED THROUGH ADR
A AND DIDNOT TOUCH TATANAGAR D
UE TO HIJACKING OF 2443A BBS-N
DLS RAJDHANI AT JHARGRAM BY NA
XALITES ON 27.10.09. FULL REFU
ND IS APPLICABLE IN THIS CASE
AS PER RAILWAY RULES.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 29-Oct-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
Pls chek my ticket money refund process as per railway rules. The train is diverted other route .
Col mm ghosh
A-7, AWHO Colony
Tyagi Vihar, Sharda Nagar
Lucknow - 226002 (UP)
Mob - [protected]
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I, AS AN AGENT OF IRCTC & SIVIDHAA, DONECARD ISSUED MENY MORE TICKETS. BUT I FILED TDR 3 NOS TICKET WITHIN NOV 08 TO FEB09 BUT TIL NOW I DID NOT GET ANY REFUND. I CONTACT DONE CARD & SUVIDHAA, THEY ASKED THAT IRCTC NOT REFUNDED TILL NOW SO WE WILL NOT REFUND THE SAME.
THEY ALSO ADVICED ME TO CONTACT IRCTC NOT DONE CARD OR SUVUDHAA. THEY ALSO ASKED THAT THEY ARE NOT RESPONSIBLE FOR THAT. THEY DID NOT TAKE THE TICKET AMOUNT SO THEY WILL NOT REFUND. IRCTC ONLY RESPONSIBLE FOR THAT. ADVICED ME NOT TO MAIL DONE CARD OR SUVIDHAA.
BUT PARTY HARRASING ME & STARTED TO INSULT PHISICALLY.
PL. CHECK THE MATTER & ARANGE TO REFUND IMMEDIATELY.
DETAILS OF TICKETS :
1. PNR No :[protected], Transaction ID : 87152622, SUBRATA PAUL 45 Male G8 0042 SU CONFIRM. ISSUED THROUGH SUVIDHAA. ISSUED TDR ON 19/01/2009 DUE TO TRAIN LATE OVER 6 HRS.
2. PNR No : [protected], Transaction ID : [protected], ISSUED TDR ON 09/11/2008 VIA DONE CARD
3. PNR No : [protected], Transaction ID : 95037061, ISSUED TDR ON 20/02/2009 ISSUED THROUGH SUVIDHAA
SUVIDHAA & DONE CARD ASKED ME THAT THEY HAVE NO RESPONSIBILITY TO REFUND THIS. IRCTC IS ONLY RESPONSIBE.
PL. REPLY IMMEDIATELY AS 8I SHOW YOUR MAIL TO PARTY TO PROTECT MYSELF AGAINST THEIR PHYSICAL INSULT.
SANDIP NARAYAN SADHU
DONE CARD CODE - LD00011744, IRCTC USER ID - done4172
SUVIDHAA CODE : 4966, USER ID - TULI001UNI
MOBILE NO : [protected]
BARRACKPORE, KOLKATA - 700122