[Resolved] Reliance Broadband Connection — Asking Me To Pay Bill For Disconnected Service | |||
Hi, My reference Id. I was using reliance broadband for almost 6 months. on 01/07/2010 my connection was not working so filed a complaint, no one responded from their side and after some days, one of their exquisite came and took their instrument. On 05/06/2013 I received a call saying that, they have filed a case against us in delhi court for not paying 4000 +, I contact reliance support often to explain everything clearly, but their only reply is please pay your bill. To prove I raised a question. 1. My complaint was not resolved. 2. Usually if we dont pay a bill for a month, it would be automatically disconnected, but they said they activated my account for 6 months. 3. We have a proof in their system, those billed days. no browser used and no MB DATA USED. No one was there in [protected]@relianceada.com to solve my issue, only keep sending please pay the bill with no reason, Hope some one would help me in this issue. you can contact me in [protected]@yahoo.com Thanks Was this information helpful? | |||
Complaint marked as Resolved
I guess, they have closed our complaint and not received any call to pay bill again. thanks to consumercomplaints, as soon as I filed a complaint reliance customer care replied, but only problem is in my thread many people post their complaint, it could be avaided. | |||
 96 Comments | |||
Comments
Broadband — bill
please send me the hard copy of my bill of July so that i can make the payment...i am requesting from one month please send me the bill as fast as possible.. Service Request ID[protected]
Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare
Please use the below information for my customer information
Hi,
My name is swarna latha and (old) customer id [protected], On (27/06/2013) I received a call to pay 6200 as due, I am really worried, On 02/04/2011, I filed a complaint in your customer care that My internet connection not working, so they have weivered my payment and paid mininimum payment of 147. after that I keep getting problem on my connection. on 1/07/2011, I filed a complaint and the complaint id is[protected], regarding my internet not working. No one solved the problem and after some time, Mr. Anish (relieance support offer) came and took my modam.
After 2 years now getting a call to pay, 6200. I am really disappointed with this, I have not used the service and properly informed to customer care, no actiion taken from your end, now asking to pay the payment, it is really unfavour.
I hope you would help me in this regard.
Best Regards
Swarna Latha
Hi,
My name is swarna latha and (old) customer id [protected], On (27/06/2013) I received a call to pay 6200 as due, I am really worried, On 02/04/2011, I filed a complaint in your customer care that My internet connection not working, so they have weivered my payment and paid mininimum payment of 147. after that I keep getting problem on my connection. on 1/07/2011, I filed a complaint and the complaint id is[protected], regarding my internet not working. No one solved the problem and after some time, Mr. Anish (relieance support offer) came and took my modam.
After 2 years now getting a call to pay, 6200. I am really disappointed with this, I have not used the service and properly informed to customer care, no actiion taken from your end, now asking to pay the payment, it is really unfavour.
I hope you would help me in this regard.
Best Regards
Swarna Latha
I shiva srivastava had applied for broadband connection of reliance on 17.1.2014 and i m still waiting for installation.I have send more than 4 to 5 mail and many call to technical department they always tell me one or another problem.my connection detail are
CAF no.:[protected]
2. Subscriber ID/s :
1) POTS - [protected]
2) DIA[protected]
3. Name (Customer Name) :MR SHIVA SRIVASTAVA
4. Address (Customer Address) :320/58 SHANKARI TOLA BAN WALI GALI CHOWK
5. Alternate contact no. :[protected]
6. e-mail ID :[protected]@GMAIL.COM
7. Services Opted :Landline and Broadband
8. Rate Plan: :WCCI699T and WCCI699T
CAF no.:[protected]
2. Subscriber ID/s :
1) POTS - [protected]
2) DIA[protected]
3. Name (Customer Name) :MR SHIVA SRIVASTAVA
4. Address (Customer Address) :320/58 SHANKARI TOLA BAN WALI GALI CHOWK
5. Alternate contact no. :[protected]
6. e-mail ID :[protected]@GMAIL.COM
7. Services Opted :Landline and Broadband
8. Rate Plan: :WCCI699T and WCCI699T
outgoing and incoming stop for last 7 days
MY Phone has been suspended for last 7 day, for the region my father has not desposit his payment. I Deposit my bill on 13th jan but my phone incoming and outgong is not start yetDeducting rupees from account without prior information
Reliance Communications Limited DAKC, Kopar Khairane, Navi Mumbai – 400 710 Fax:[protected] email : [protected]@relianceada.comRs.801 unlimited pack is fake. I was given 8gb only
Sir, I recharged my reliance netconnect modem no. [protected] with rs.801 unlimited pack on 26 may 2014 but i was given only 8gb. Is this fake to fool the users. Plz stop this non-senses.Unable to send sms
I am unable to send sms from my reliance gsm prepaid connection([protected]). Every time When i tried to send sms the message says send failed.complaint lodged with the call centre few days back but till today no response from reliance.Block my sim
Hello Sir, This is Prajakta Tapadiya here. I lost my mobile and want to block my sim. Mobile no : [protected]. Kindly please do it asap.hmesa faltu ka bal kat leta hai
bht fltu cmpny hai bina mtlb ka bal kat leta haiForgot my datacard number
Sir i have data card but missed the data card number.My data card Rsn : RZTCDC[protected] and MEID : A[protected]DD3. My name is A.Thirumurugan My Mobile no is [protected] So please give my datacard number.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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