Reliance Communications — Bad driver software and customer service support for Reliance Netconnect+ with ZTE modem

Maddhukar

from Jetpur, Gujarat

Address:

Bangalore, Karnataka

I am using ZTE AC2737 modem for Reliance prepaid connection, Waste Waste Waste of money and time. Even the reliance customer support is worst about this modems. I was really frustrated with this device. This device is having very very very bad drivers. When I call the Reliance customer care service they say my machine is having problems. My machine is working with any other modems e.g Airtel-Huwaii modem. The customer service representatives are semi educated. Even they are not ale to understand my problem how they fix :) :). Always I get the "Can not access serial port. Permission denied". I am really requesting not to go for Reliance net connect broadband connection.

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Comments

aashish agrawal

from Pune, Maharashtra

ZTE — bad service

I had buied a zte blade handset from idea office whose chargr got burnt on next day of purchase when icomplaint about the incident to zte service center noorani chowk raja talab raipur they refuse my complait and talked to me in a rude way and the mobile is also not working properly

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

killamsetti

Hi RCOMcare,

I know your company is very big, but remember customers are valuable assets for any company. I lost lot of money because of your connection. I was not able to work well for clients due to connection loss and driver issues. Already I have changed to Airtel, which is very good and using without any problems. Any way thanks your reply.

Madhukar...