Reliance Communications Complaints & Reviews

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Sir,
I would like to address that main account balance has been deducted by RS 8.00 on 18th May, 2015. I called customer care several time on the same date but there was no one from that side to reply my query and this is not the first time that had happened. I can not understand how the balance can be de ducted in a so cheap way. I would request you to return the balance back in my account. If my account balance is deducted in this way and company does not return the balance immediately, I will not be able to continue with this connection and have to take connection from any other connection provider.
PH No:+91 [protected] urgent
Similarly, on 17th may, 2015 amount has been deducted of RS 8.90 from PH No [protected].
When I call Customer care no one was there to reply. If this happens for at least all the users then on one night Reliance will buy UAE.

Thanks
MD

Sir,
I am Preeti Baijal resident of kanpur. My number is [protected]. I have recharged my phone with rupees 75 on[protected]. But they have deducted my whole balance on[protected] and it is now zero balance but still my data is remaining.Theyhave deducted my whole balance rupees 124 which is totally wrong. I have complaint so many times but there is no satisfactory answer is given.They have said to return but did not return yet.
Please solve my matter as soon as possible and refund my full balance.

Reliance — inform about the msg sent to me from 91

you had sent me a msg that my mobile has won 1 million pounds . then it was told to register the name & emailid . i tried it . but pls see to it whether its true . otherwise its you only who is spoilin your company's name. now dont send such msgs to ppl unnessesarily & bother them.

these kind of messages keep coming i dont know from where

I have faced similar problem

Reliance GSM — MNP COMPLAINTS

My number is [protected] bsnl company and port in riliance gsm since 3 month and rilance company bar a incoming&qutgoing i call many time to ril area manager and personally meet but fail all process again proof send to company plz tell me [protected]

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Team,

It has been about 10 days and my issue still not resolved...

In other operator and from TRAI regulation, the message should be sent within 1 minute...but I have not received any sms or upadate on it.

Regards,
Vijay
+91 [protected]

Dear Team,

It is really a mental harassment of the consumer. It has been 10 days by sending the msg for my UPC code for MNP process. They have registered a complaints for n no. of times and I have also received a call from them regarding registering my complaints. But its really a wonder that how they are closing the complaints without asking to the consumer regarding the issue resolution or not.

I have sent the msg for many a times since 13th March and for that I have been charged. How this will be refunded as it has not been processed.

Regards,
Vijay
+91 [protected]

Dear Team,

What is the update of my complaint? Still UPC code not sent.

Kindly revert quickly.

Regards,
Vijay Patil
+[protected]

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

pls provide me my upc code my mobile number is [protected]. ill send port msg to 1900 atleat 15 times.
why reliance not provide upc code instantly like others operators. worst service provider.

Reliance GSM — Recharge Amount isn't coming

Recharge is showing sucessful But amount isn't coming to my mobile.Please check following details

Consumer Details
[protected]
Payment Details
Payment Id [protected]

Amount (Rs) INR 100.00
Date of Payment 10/05/2010
Debit Account[protected]
Payment Status Success
Payment Remarks 1109

Reliance GSM — wrong information on mobile recharge

sir,
i am a consumer of Reliance GSM services... i took a e-recharge Rs. 111/- but it isn't showing at my balance... and when i connected to 198... it comes always busy....
so please suggest me how to i know my balance and validity of that recharge... i also went to that retailer shop but they also unable to solve my problem.....
i also have a problem if any retailer recharge your number from wrong amount how we can refund that amount.... please solve my problem immidately...
i am also sending same mail to the TRAI.... they will also explain me why the give 198 facility to the costumer when its always going busy....
its totally cheating with consumer's....
retailer costumer care give me validity for 111/- recharge for a month so if he will wrong i will give you recorded talk with him.....


regards
[protected]

Dear Sir/Ma’am,
I Sanjay kumar residing at New Delhi hereby using reliance prepaid mobile for the last 2 to 3 years. I m very upset due to bad service of Reliance
Sir, I would like to bring to your kind notice that I got a message from Reliance (Message No.5252811) to recharge my number with 496/- rupees and get free STD calls all over India on 5th of May, 2012, so I recharged my mobile with 496/- rupees but the service didn’t get activated on my number. Then I call to Reliance customer care they told that this service is valid for 4th May 2012 only & you have recharged your number on 5th May 2012.
My complaint number is[protected]
I want to know that is it my fault that I got a message on 5th May 2012 & if this service gets closed on 4th May then why the service provider has accepted the recharge request. Just because of this I have to abide a huge loss.
I also went to Reliance Web World at Jail road, New Delhi they also talk to Reliance Customer Care regarding the same issue but they also got the same answer from customer care. Finally they told me that they can’t do anything in this matter & they offered me another scheme on the same amount. I told them that either you refund my amount or you activate the same scheme on my number.
I want to know that why a service provider like Reliance send such kind of fake sms’es to their valuable customers and misguide them.
Request you to please do something in this matter & help me out of this situation
Hoping for some positive response at your end
Regards,
Sanjay Kumar
Mob. [protected]
[protected]@yahoo.co.in

reliance has the worst mobile services. they would deduct your money by sendind stupid msgs and calls.

This is equal to stealing money from people.

disgusting service.

every other day i have to call reliace customer care for waiving my money back.

words are less to describe reliance as worst mobile service provider i have ever used.

Hi Sanjay,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Sanjay,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.

Regards,

RCOMcare

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Student — Suffering lots due to wrong information provided by customer care

"I am harish kumar bhati.my landline no is 23473128 and i m from bangalore .at 26 aug i had given the aaplication to change broadband paln from 1350 plus plan to home 500 plan.so from st of september i continously called to customer care n asked about current plan,everytime thry were saying that from monday(7th sept) your plan would be changed,and till 7th sept u can use ur previous 1350 plus plan and they also told taht from 1 st sept to till 7 th your bill would be proceesed based on 1350 plus afterwards based on home 500.so many times i called customer care service in bangalore every times i got same information.so i used 1350 plus till 6th sept .first of aal my plan had been cahnged by 5th of sept ,even i called at 5th and 6 th sept to customer care service but thaey told your previous plan(1350) is going on.at 7th thay told your plan had been changed from 5th of september even i made call to customer care manytimes at 5th n 6th sept but taht time they dint teel about that.

so i went to Bsnl office n gave complain to area managaer meleesvaram bangalore at 9th of september.but she told untill unlees we wont see this month bill we cant do anything but she took my aaplication n told its would be considered ,dont worry.afterward i also went many times to BSnL office but got same responce.

at 7th oct is date of realaesing bill.so at 7th oct i went to bSnl office n get the duplicate bill ,i was shocked when i saw the bill it was 6063 Rs, while i had to come near 600 rs(beacuse my plan was home 500 and i used only free timing of this plan from knight 2 o'clock to morning 8 o'clock, after 7th of sept when i came to know my home paln has been activated).

again i wrote new aaplication with generated bill n gave to area manager.

so sir plz solve my problem beacuse bill came so high due to wrong information of customer care ,while i made call 15 times in between 1st sep to 6 th september. sir i think i dont have fault from my side so plz consider this compail n resolve it .
sir i want full concession and want bill based on home 500 plan .
thanks"

Reliance Broadband — Wrong bill

Dear Sir / Madam ,

I am having reliance broadband connection with user id[protected] in Noida . My services had been barred without informing me because i had changed from Broadband duo plan (internet + landline ) to only broadband connection (without landline) .

When i called customer care they told me that your credit limit exceeded because you havent deposited telephone instrument . I told them pls pick the instrument from my home and re-start my services but even a week later i havent received any response , even my services were still barred . Due to this i had suffered a lot because i am student of SCDL Pune and not able to submit my online assignments resulting into back in semester . Would request you to pls take legal action against them for harassing my metal level .

Best Regards,
Nishi Pandey

I AM RELIANCE DATA CARD USER THE COMPANY EVERY MONTH IS CHARGING ME THE WRONG BILL EVEN MY CREDIT IS 500 THE COMPANY IS ASKING THE PAYMENT OF 10200 WHICH IS NOT CORRECT MY DATA CARD NUMBER IS [protected]

Dear Sir / Madam,

I was having Reliance broadband connection with user id[protected] in New Ashok Nagar Delhi 96. My services was disconnected since 7 sept 2010, and i have also complaind for that but not get the solution, than same way i have requested to disconnect my Connection Service.

Firstly i have complained number of time for continue my connection service, But no one came to me, 1 and half month later one visistor phoned me that Mr. Tyagi please disconnect your service by calling on customer care because your cable is totaly damaged and we are unable repair your cable( due to shortage of cable in your area). So I request for disconnect my service, But still i am getting the Wrong Bill. Due to this i had suffered a lot because i am not able to work at home.
Sir I would request you to pls take legal action against them for harassing me and my daily work. Still this is not the end they are sending the bill continue without any service facility since long time.


Best Regards,
Pankaj Tyagi

RELIANCE BROADBAND NETCONNECT — Poor data transfer

Reliance Broadband Netconnect which claims to offer 3.1 mbps speed is not offering more than 15-20 kbps speed. You can not stream videos... their own site takes >10 seconds to completely download... Never seen such a poor speed on Broadband. Do you think this way you can force me to go for your 3G plan... neither i nor the public is that stupid.
I request each and everyone choosing reliance for data connection please test it before you buy it. They will push you for 3G but if any better technology comes in market you are doomed because than the speed will reduce drastically...

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Reliance Communication — service plan lapsed

hi I am vikrant and my cell number is [protected] I had recharge of 249/ for rim to rim free 25/ for sms package and 58/ for 1 paisa per second but 249/ rim to rim plan has been lapsed I dnt had any info about the scheme that we can choose any one plan but shopekeepar has to know the scheem. customer care also reply the same. acording to me reliance is the big company but system is poor how one time it accept all plan it has to give us informatiom that your previous plan will be lapsed
transection id for plan 249/ [protected]
transection id for plan 25/ [protected]
transection id for plan 58/ [protected]

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

thank you RCOM

i received call from one of the reliance representative named Mrs.jostna. she resolved my concerns and given the information with patience.

now one of my issue was resolved still there is another number ([protected]) is in suspension.kindly go through this matter.

number:[protected].

regards

M.SRIJAYAKUMAR
[protected]

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Today Put Up Some Late Top Up Rs 10.After Showing Balance SMS That Number:53600-"Dear Customer, Your Prapaid Account Balance Has Reached MINIMUM LEVEL OF Rs 0.060.Get TT OF Rs 75..."
Instead of Resolving My Problem What are Reliance Doing With Me ?
Now I'm Going To PORT This Number.
Thank You Reliance GSM.

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

CDMA SIM Connection — PRI TO POST

My Name is Dhananjay Shukla. My Cell No. is [protected]. I want to convert it from pri to post, and requested in my nearest web world since 27-04-09. But there is no query for my request, and after full verification it will not converted.

Reliance — cdma to gsm

hello i am arbesh

i want to comvert my CDMA Reliance connection to GSM connection please help me

Reliance Mobile — Porting of Reliance CDMA to Reliance GSM

I requested mobile portiong from Reliance CDMA to Reliance GSM on[protected] . Even after regular follow up with custmer care /Reliance outlet/ Nodel office the number still not activated. I mostly remain out of city at roaming locations and not possible to wait for long time. Every time I am being assured that it will be activated within 24 hours but all are assurances only without results.
May I request to highlight to highest authorties to resolve the problem.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Reliance Mobile — Data Usage Charges

In last all invoices, Reliance Mobile has wrongly debited reliance mobile world membership charge - L1 ----- Rs. 25/- & reliance mobile world usage ----- Rs. 30/- + 12.36% ser. tax.
several complaints given to rel. web world & on help line no. *222.
but, they have not responded on this issue.
and another complint is regarding un-wanted messages which came through there mktg. dept.

kindly do the needful & advice me immediately.

thanks,

jayesh

please give me the detaile of call and data usage detail

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance Communications — stop the broadband

my a/c no.[protected] & tel.no.[protected]
payment due date is 060709 but surpriseingly the
connection suspended.
so i request you please stop the broadband & tele
connection with immediate effect and let me know
if there is any payment due and any deposit to be
refund by you.

Dear Sir,
Kindly stop my phone no. because I lost my phone.
my phone no and other details are given below:
[protected]
Dinesh Kumar
S/o Kishan chand
64A, Deenpur, Shivpuri, Pocket-II,
New Delhi-110043.

Thanking you.

dinesh

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

I have Purchased GSM on 14/01/2009, No.[protected], the no is not still activated the sim is showing error 44H'ME ERROR/ 40 H'ME ERROR. I have contacted the Customer Care & Web World from where i purchased but there is no satisfactory response. Please Guide.

i had puchased a new reliance GSM sim on 10/01/2009.They said that it will be activated within 15 min, but it was activated on 11/01/2009. After 3 days it was deacivated. I ask customer care (*333) that what was the reason, they said that my documents were not submitted and i have to resubmit it once more .But i have resubmitted it 2 time but no use of it, my sim is yet not activated.plz help me.My GSM no. is [protected].

mine sim is also not activated and showing the same error from 4 days of purchase
Please tell what to do????

mine sim is also not activated and showing the same error from 4 days of purchase
Please tell what to do????

mine sim is also not activated and showing the same error from 3 days of purchase
Please tell what to do????

Reliance GSM is SIM DONT BUY . I have chande 2 sims because of same problem
Buy any other but never buy any reliance related thing

i have two cell nokiya5130 and motorola w270 with two sim card but .that are reliance and vodafone my both cell display 40'h me error &44'h me error in few days an perhaps due to this my nokiya'keypad is not working properly. so what can i do for the termination from this problem.please suggest me quickly.

i have two cell lava a9 and lg kg195 with two sim card but .that are reliance and idea my both cell display 40'h me error &44'h me error in few days an perhaps due to this my number work propally but i dont send any sms in my RIM number.. so what can i do for the termination from this problem.please suggest me quickly

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance Mobile Phone — complaint regarding deduction of balance

i have complaint regarding the promotional messages which i receive on my mobile phone no. [protected] i always face problem regarding the deduction of my balance from these promotional messages i have complained on customer care no. *333 several times but still i am facing this disgusting problem its very shameful on your part that you could not satisfy your customer. and when asked on customer care number for senior to talk they always used to say that the senior is not picking up the phone.

Reliance Mobile — deduction of balance.............

my name is Lilesh Nikam
my mob. no is - [protected]
which can be used by me since last 2 years.

from 4/06/09 daily 5 Rs. balance will be deduct from my prepaid account without any reason.
i make contact to customer care but they are anable to give me satisfied ans. reliance representative not speak wirh manners.
till date 07/06/09 total reduction of my amount is Rs 20. which is too much for me

today i checked my balance n got astonished. At that time my balance was Rs73.22 whereas first it was Rs113.55. And i also received a messege on 6/7/2009 which says that my "Ayur pack is activated at Rs.30/30 days renewal on 8/5/2009 at time 12:23:00". I want to ask that by whose permission did you reduce my balance. I did not activate any such thing and still my balance got reduced. I want the refund back and this pack should be deactivated. This thing has happened for the 2nd time and at that time i had to suffer a lot for atleast 6-7 months. A newspack was activated at that time.



My Mob. no.-[protected]

Today i checked my balance i am surprised that my balance is 44Rs.On 7th july i checked my balance at that time the balance is 73 rs today i made a local call of 2 min 55 sec and the balance come down to 44rs.
This thing happened for the 2nd time.If the thing is not changed then you can force me for new connection.


My Mob no- [protected]

Reliance Money — Deducts balance without any reason.

Hi,
I am using Reliance Money since last 4 months and I realised what blunder i did in my life. Reliance Money keeps on deducting balance from my trading account without any notification. I have lost my 1000 rupees only for their charges and its still showing that I need to pay further Rs.648 which is really a rediculous service. reliance can teach how to fool customers and cheat them and extract money. Today, due to trust in them I lost my all money and now I am not able to pay my telephone service. Thanks to reliance for making us aware for your cheatness popularity.

Reliance Mobile — deducted the balance

on 8/12/09 i had recharge with Rs.500(Mobile No:[protected]) the next day amount of Rs.30 has been deducted from my balance account ,i make the call to customercare(*333) regarding the matter & ask them why they had deducted the amount ,they told me that i had played some contest thats why they had deducted the amount,they told me that i had recived a call from some khel contest on 9/12/09 around 7:00 pm and the service has been activated,but i had not recived any call at that time again i make the call to the customercare regarding the matter they transfer my call to the higer authority regaring the matter they told me that they will de-activate this service but the amount will no be refunded , they told that it was send via SMS automatically by phone as i was out of reach

kindly look out for the matter as soon as possible.

i have complaint regarding the deduction of my balance for mitti ke rang service which had being charging me 10RS every month i havent activated any service but why are deducting my balance and asking me deactivate it.

Post complaint at www.pgportal.gov.in to Department of Telecommunication.
All Followin numbers have faced same problem this month.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Reliance Mobile — deduction of money without any information

Unreliable Reliance.
I am a reliance GSM pre-paid subscriber. The service provider deducted money from my amount without any information. I never subscribe there valuaded product. This hapens 4-5 times.On Feb 6 they deduct Rs.30 from my prepaid amount.I complient it to service provider but for Gaint Reliance I am a bechara tiney subscriber. In gaint Reliance who care for tiny Indian subscriber.
Telecom regulatry autherty is also for these Gaint Corporates.
Ravindra agrawal

any — Warning

Dear All,

Pease do no shop for the India timeshopping - Net or News Paper.

They are just fraud, take the money and give hopeless products which are of no use, perfect to be thrown in the dustbin.

Please do not purchase from them.

Regards
Sujata Sharma

zge — deduction of money from mobile balance

Every day a some is deducted from my mobile balanc even though i am not using their web site also my mobi set does not support internet browesing kindely help me from these thives and also guide me to unscribe from this linkmy emil address is [protected]@gmail.com

Reliance Mobile — Regarding deducting money for no reason

I have to complaint against relience mobile services and their custmer complaint resolution, Relience mobile is a name in market but sorry to say their custmer complaint handling is not satisfactory, My father is using P.H - [protected], and they deactivate their updates for which they were deducting Rs- 5 per SMS, but now after deactivating the service now message are not coming but still they are deducting Rs - 5 Per day for nothing, and for this we had talk with their custmer care department 5 times but the problem is still their. sorry to say but Relience mobile services are not good and worst because they are playing with their consumers.
Rajinder Sharma
M.No- [protected]

Reliance Mobile — Money deduction

plz remove all deduction of my moble on [protected] , like callertune etc.& also reliance Executive person not pickup our plone for any help in other word we can say caller tune & other deduction Of money on my mobile still not done my no is [protected] , so plz solve my money deducation process as soon as possible , on this site allready submit my complain but some body remove my complain plz help

Hi there,

As per our discussion, you have been informed that the balance was deducted correctly.

Regards,
Reliance Communications Online Support Team

Your feedback is important to us. Keep Posting!

Reliance Mobile — DEDUCTION OF BALANCE

SIR
I AM ANIL KUMAR USING RELIANCE GSM MOBILE IN KERALA. MY NO IS [protected] LAST MONTH MY BALANCE IS REDUCED BY 30 RUPEES AND THIS MONTH ALSO SAME PROBLEM AGAIN REPEAT I DON,T KNOW WHY.YESTERDAY I CALL TO CUSTOMER CARE HE SAY SIR I CAN,T SOLVE THIS PROBLEM AND TODAY MY CALL IS NOT CONNECT TO CUSTOMER CARE IN FACT SO MANY TIME SUFFER THIS PROBLEM AND SO MAY PEOPLE FROM KERALA IS SUFFERING FROM THESE TYPE OF PROBLEM. SO KINDLY CONSIDER MY CASE. HELP MY BECAUSE CUSTOMER CARE PEOPLE ALSO DOES NOT ENTERTAINING MY CASE

Reliance Mobile — Deducting money without any service

Hi,
I have been using Reliance mobile from past almost one year.
Earlier it was fine but once my amount has been deducted without any reason.
When I asked, they said you have activated caller tune so Reliance has charged.
Then I have activated DND but still I am facing the same problem.
I have checked with other Reliance user, they also have faced same problem and we never got our money back.
Please take a strong action on this.
I hope this is going to help all other users of Reliance.

Thanks & Regards,
Nadeem

Reliance Mobile — taking out money

why the hell u people start any unwanted service (say caller tune) without request of customer and take out money from the balance?
AVOID SUCH PRACTICES...

Reliance Mobile — deduction of money

my prepaid mobile phone number is [protected] ,every month after recharge rupees 30 is deducted from my balance ,as i never applied for some scheme ,if by mistake i did so, kindly cancel it , and please from next month dont deduct money from my mobile balance

Reliance Mobile — deduct Money any Warning

Reliance GSM is a bad service provider to customer.

Its Customer Care is Highly bad service to customer.

It deduct Money From any background Warning.

When we call C Care They told us ur money can not be back. Use the service.........

Reliance GSM is a bad service provider to customer.

Its Customer Care is Highly bad service to customer.

It deduct Money From any background Warning.

When we call C Care They told us ur money can not be back. Use the service...

Reliance — Money deducted from balance of my mobile phone

My reliance mobile number is [protected] and I have taken prepaid service of reliance. For last some days I have observed that after each 2 days some charges are deducted from my balance of above mobile number. I have not taken any service.

Please ensure that no money is detected for any charges if any service is activated inadvertently please deactivate it.

Thanks & regards


K.C.Chaudhary

Reliance — every month reducing money of mobile

Dear Sir,


My name is ajeet kumar, my mobile no is [protected].

Sir every month reducing money of mobile why, please help me.


thanks
ajeet
[protected]

The same thing is happening with me for more than a year.Unwanted calls are being made and messages gets activated which I never did and the company deducts money from my pre-paid account.

V.R.Muralidhar.

RCOM — deducted Rs.30 for one 2 minutes call on 5-6-12

Ambanis have stolen Rs.30 for one 2 minutes call on 05-06-12 and also deducted Rs.30 for news service which I never wanted. I want Rs.60 refunded immediately
Ph No.[protected]

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance (Smart) GMS — STD facility is Stop.

I have a mobili No.[protected] of Reliance (smart) GSM service, from last 5 years appoerx.and I want to submit a complain no.[protected] dated 05.02.2008. my STD facility is stop.
I am requesting you to kindly facility.
yours truly
Tapan kumar
cmri dhanbad
(Jharkhand)

RIM — RECHARGE NOT GETTING ACTIVATED

Dear sir/madam,
I am a prepaid consumer of RIM.I have been using recharge voucher of 496 every month which made my RIM to RIM STD free for a month.Today i recharged it again as validity expired today.So, after successful recharge i was using it and my STD to RIM was free but after an hour it stopped working.On complaining to customer care they informed me that STV 496 would work only if it was recharged till it was valid.MY STV 496 was valid till 15/10/08 and i recharged it on 16/10/08 which is the usual way i was doing it.Now my recharge was successful and it was working also so in no way i should loose this offer as the recharge was successful and if it was not supposed to work on my connection the recharge should not have been successful.I request you to look into the matter and make STV 496 available on my connection

My number is [protected]

GSM PROMO — TRUE or NOT

Sir,

one week before i have received message in GSMMOBILE,
for this my mobile no won 450, 000 pounds

i will contact and send the relevent details for that mentioned address, he says for claiming the amount i am credit the amount Rs.50.000 (635 pounds) to some local account holderfor legalise my winning prize.

i dont know it is true or not,
what i believe this and once i will pay the amount to that account it is get back to me or not

now i am under confussion.

please give the original status regarding this

and send the reply to my mail id as soon as possible

you perhaps have not the full info. Now to get the facility for free std rim to rim get it recharge from rs 799.

bhgubcjnjihuxnkzjkhJKx jkwhui

Smart GSM — SMS not Receiving

Dear Sir,
Myself, Praveen Soni resident of Bilaspur (Chhattisgarh). My Mobile No. is (+[protected]. I'm using BlackBerry 8100 with afiresaid number. Before a month while doing something, on screen where "GSM" was displayed has been changed as "edge". From that day/time I'm unable to receive any sms. I'hv complain alot, no getting no response from Customer Care.

Do the needful at your earliest.

Regards,
Praveen Soni

Reliance Smart — NOT GETTING SMS OVER 15DAYS

SIR,

I AM SEVERLY FRUSTRATED THAT IN MY MOBILE OF SMART-[protected] OVER 15 DAYS PASSED I HAVE NOT GOT ANY SMS FROM ANYWHERE AND I PROPOSE THE CSD OF SMART TO CHECK BUT NOTHING HAPPENNED.

I NEED YOUR ASSISTANCE TO REDRESS AND RESOLVE THE CONSUMER GRIEVANCES.

SHRISENDU SARKAR

Dear Sir,
i am the subscriber of Reliance GSM since last 7yr([protected])...but now i am facing the problem which could not be solved by your customer care though i have complained lots of time and they only committed my complain one time but i could not get solution yet...i am using the SMS pack of Rs 25 which i would get 500 SMS per day but when i SMS to about 200 SMS, after few minutes i receives SMS that "Dear SMS pack user, your Free SMSs for they day is over, after Which u ll be charged at base tariff for all SMS for Today" then i called to customer care they gave me information, i hav made around 525 SMS though i had made 200 SMS by counting, daily i am losing my main a/c balance cause of problem in system, then why r u charge by my main a/c, when i do SMS under 500 SMS how can u charge me from my main a/c?? i am suffering from this problem since last 5 days but didnt get any solution after complain.
please consider my problem release me with complain, i hope i would get solution here.
thanks
Vedmurti Tamrakar
Mo. [protected]

* in spite of rechage

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Well, someone from RCOM Mumbai customer service, called me.
He suggested to consult with the bank and check if the amount has been actually deducted.
I checked with my bank.
The recent transaction details is attached here.
This clearly shows that on that day - 11st March, the Rs 18 amount was deducted and credited to RCOM.
So please do the needful to return me the amount or activate the promo as early as possible.

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that as checked and verified recharge of Rs 18 shows failed in our system.


Regards,

RCOMcare

Hi,

I want to raise this issue and bring it your knowledge that my account has been undergone a fraud and cheat from your company. I had recharged my prepaid no ([protected]) on 31st Jan, 2014 with 156 INR of 3G recharge and 180 INR of talk time. And I am surprised to check all my balances is 0 (zero) by 8th of Feb, 2014... Invalid VAS charges always do gets deducted on regular basis of 1 & 5 INR on regular basis which I had not complaint till now as I do not have much time but I know how your company deducts the illegal vas charges at the backhand as I have worked in one of the most leading vas company of India and handled reliance account too. Have some shame at least as I am your old customer of more than 2 years in this competitive arena and you guys rather than providing some extra bonus are looting me only... What a that I have been associated with you guys since a long time where portability is done in secs... I am making a complaint on all my bad experiences and probably if I do not get a prompt response from your end I will file a case against your services... What you guys think that you can mess with anybody who is your customer ???... service and company... Till this moment of writing mail I was that positive that I used to recommend many people to go with reliance gsm but I will try my best to hamper your image and stop some prospective customers for you.

To connect in your call centre is a duty and task of at least 30 min as you do not give a direct and transparent option to reach your worst and uneducated and untrained representatives who have all the time a standard answer that sorry we are unable to access your account details... WTF... Your company does not deserve a loyal customer like me... I use airtel and vodafone also and I am a platinum postpaid user of them as they provide services at my fingertips and you guys are unable to solve simple query where I wanted to know where is my balance deducted and height is when you deduct the balance by cheating...???...

I am awaiting for your response within 12 hours from the sending time of this post and if I do not get the response in time I am going to file a case against your services.