[Resolved]  Reliance Communications — Balance Deduction

SIR/MAM,
I WOULD LIKE TO INFORM YOU THAT, THE BALANCE OF MY MOBILE(MOB.NO.-[protected]) IS REDUCING DAY BY DAY.IT HAS REDUCED ABOUT RS/-20 -BRFOR 5DAYS & IT HAS REDUCED ARROUND RS/-30 DATED ON 24.08.2009.
AND RIGHT NOW MY CALL IS NOT CONNECTING TO THE RELIANCE CUSTOMER CARE.

PLEASE SOLVE THE ALL MY PROBLEMS AS SOON AS POSSIBLE & PROVIDE ME DETAILS INFORMATION ABOUT MY COMPLAIN.

THANKS & REGARDS
BIMLESH KR CHOUBEY
[protected]

Reliance Money — Reliance money charged twice for same period

Reminder# 1

Till date no action taken to reply or reversal of extra payment. Please reply and arrange to reverse the extra payment immediately.


Debashis Burman

Contact No. [protected]


From: [protected]@reliancemoney.com
To: customer.[protected]@reliancemoney.co.in
CC: debashis.[protected]@gmail.com
Subject: Reversal duplicate payment
Date: Thu, 20 Aug 2009 16:24:19 +0000

Dear Sir

I had very good impression about Reliance Money, that is why I had opened Demat A/C with your esteemed organisation.
As I am a professional working with a multinational company, I find no time to check this account on a regular basis. I would like to inform you that after long time when I logged IN I was constantly getting message to select appropriate limit card for the current FY. Which I did. After some days, probably about a gap of 30 days or so, when I logged IN, I was against getting the same message (Select Limit Card to avoid penalty). I thought that I was not correctly selected the Limit Card last time. So again, I selected Limit Card of value Rs 500. I could understand after that there must be some problem in the system and that may be the reason, I was getting this message.
I informed your local office at Jamshedpur next day about the same & requested your local office to look into the matter. Even after repeated reminder, I have not received satisfactory reply.
I personally visited Jamshedpur office and again told them the case. Now I am getting a reply that the duplicate payment cannot be reversed.

I feel organisation like Reliance Money must be having solution to resolve the issue.

I hope to get back extra money deducted wrongly by Reliance Money.

Sir,

I am using Reliance CDMA, [protected] every month some amount was deducting from my balance with out any intimation, for the ringtones and callertunes which i was not requested.

Kindly helpme in this matter, that it should not happen again.

Thanking you, waiting for ur reply.

G.Ramana Babu
Vijayawada.

hitesh — deducting mobile. balance

Sir mera name hitesh hain aur mere pass airtel ka ph. Hain jiska no.[protected] hain. Sir mere is ph. Se daily 15-20 rs. Balance cut reha hain. Sir yeh mera permanent ph. No. hain. Please koi action liyejie


Address: Hitesh Banga s/o Subhash Chander , Subhash nagar behind new subzi mandi, Hansi(Hisar)
Email address: hitesh[protected]@gmail.com
Mob. No.: [protected]

who, s this number [protected]?

Respected sir,
This is Regarding Reliance GSM Mobile no [protected], with out my instruction they have subscribed caller tunes on my mobile no given above and deducted money for the same I have given complaint to their customer care centre but they are not ready to accept their mistake and abused me with bad language this happens again & again with me. so kindly look in to the matter that it may not happen with me or any other customer.

I would be very thankful if you would do the same.
Thanking you
Yours Faithfully

Bapi P. Mazumdar

Smart GSM — regardig deduction of balance

sir,

yesterday on 06/10/09 your company activated hello tune by default.
10 Rs was deducted from my balance..

today on 07/10/09 i unsubscribe that hello tune..

but today itself(07/10/09) again you had renewd some hello tune..
is this your plan to cheat your customer or something else?

mistake is never repeated atleast within a day.

so please solve my query.

i want my balance back which u have deducted unnecessarily as soon as possible...

Dear sir,
I have activated cricket alerts on my no. [protected], but now i want to stop the service. so please help me so that my balance should not deducted in future.

There is no doubt that company deducts balance without any intimation and ofcourse activates any facility without any request. It is too surprising that caller tune facility was activated on my mobile No [protected] when it was switched off.

Reliance Mobile — balance deduction

my mobile no is [protected]


Many times company is deducted my balance & when i complain at costumer care then then they say that they charge for cricket pack.but this type of service i cannot activate my side this is activated from company side
Please refund my balance as far as possible

Thank you

My mobile no is [protected]


Many times company is deducted my balance & when i complain at costumer care then then they not give any Response to me.
Please refund my balance as far as possible or I go consumer court if my problem is not slove

Thank you

Reliance India Mobile — Balance deduction without any service activation

Sir,

This is to bring to your kind information that 15 days before i recharged with Rs.50 in the evening,and then 2hrs later a message came that your balance of 45.00 have been deducted for CRBT service.After communicating with the official immediately they told that they could not refund for the same but can deactivate it.I said ok.
But 2 days before again i recharged with Rs.50 and again at the same night the balance was deducted for the same reason. Then again made a call to the customer care and had a conversastion with Mr.Ravi Shankar and he gave me a complaint no.[protected] and said that the problem will be solved within 48 hrs.Then today when i asked another official named Shahid he told that yes your balance have been deducted for the service which i have never activated in my cell.

Sir, therefore i request you to please look into this matter as i am getting frustrated by this type o[censored]ngenuine services for which my balance is being deducted and oblige.

Ashish Tibrewal
Cuttack, Orissa
[protected]

Reliance — bal deduction

dear sir

my 10 rs deduct from my account
i received call from autodailer i have not answer but bal is deducted

than i call in customer care but they are not answerd and disconnect my call on put mute
so i request to you for take action otherwise i disconnect this connection ...


my mobail no is :>>> [protected]

i m a customer of reliance since 3 years sometimes my balance gets deducted without any reason.sometimes they activate any packs on my no.and deduct bal. i try callung customer care *333/30333333 but these both no are 24 hrs busy no use & if got connected "SYSTEM IS IN UPDRAGATION" no use of the cust executives they give fake ans.& sometimes also disconnect calls. GSM network problem always. no network in many areas.

Reliance GSM — Without Reason A/c Balance Deduct

Dear Sir,

With the reference to our above mentioned, we would like inform to you, Our GSM No.[protected] of account balance auto deduct without reasons. when i call in customers cars no. *333. i dont get reply. there custmores care only give me a long speech.

What is this? I want know.


Please take the action for Reliance Mobile GSM Service


Thanking You

Yours Faithfully

Hi Concerned Authorities,
Greetings.
My reliance no. is [protected].
1st Time= Rs. 30 has been deducted from my account on the 18th sept 09.
2nd Yime=Rs 30 has been deducted from my account on the 19th October 09 for [FM Service]
3rd Time = Rs 7 been deducted from my account on 4th November'09[Chandni Raatein Service]
For all the above services I've not picked up any call.Reliance GSM services on my had deducted money for services which i have never opted. Neither i got any call from customer care to activate such type of service nor i press any key to activate this service. According to customer care i received a phone call to activate this service around 2-5Pm in all the cases at that time my cell phone is switch off.as on duty i cant take phone.I want my money back.
Please take necessary steps and address my grievances.
Thanks
Tareq Qureshi.

my phone no is[protected] previous balance is Rs. 5500 one month back recharge Rs.1600 card Now Balance 7500 something but now balance is Rs.5500 i dont remember Reacharge card date Pls Check my Missing balance. My Cell No: [protected]

Smart GSM — my 2 number balance autumatic deduct.

My two mobile number is [protected] & [protected].
sir mere dono no. par automatic caller tone aagai & uske do din baad Date 07-11-09 time 07:54:49pm par
ek msg. aaya (YOUR SUBSCRIPTION TO CRBT SERVICE HAS BEEN RENEWED AT RS.30 FOR APERIOD OF 30 DAYS. TO UNSUBSCRIBE SMS UNSUB 1003 TO 155223 (TOLL FREE).)
Aur 30/- + 30/- dono number se deduct kar liye gaye maine customer care walo se baat ki is subject
me par unlogo ne mujhe bahut pareshan kiya aur complain bhi nahi likhi 10-12 bar maine baat ki par
koi response nahi mila. aur aaj date 09-11-09 time 03:45:57pm automatic tone hat gai aur 15/-, 15/- fir deduct kar liye gaye. main last 1 year se smart customer hoon.
pls. mujhe mera Balance dono Number Par lautaya Jaye ye tone mere dwara select nahi ki gai hai.
Main bar-bar yahi baat kah raha hoon.
Numbers with deduct amount.
[protected] (30+15)
[protected] (30+15)
nahi to mujhe consumer curt ki help leni padegi.

from..
KAMAL JEET SINGH
[protected]
[protected]

bill details of this month

give me all call details of the mob no.is [protected]