[Resolved]  Reliance Communications — Poor Service & Illegal balance deduction

Address:Mumbai City, Maharashtra

With due respect and humble submission I Ravindra Rathod would like to draw your attention towards the Poor Sevice & Illegal balance deduction i had to face in the hands of this big telecommunication giant Reliance india limited.
Since march i have started using the new services of RCOM whatsapp& facebook plan @ 16 RS as my gprs usuage is confined to these two applications i started facing this issue of deducting my main balance sometimes it is 20 rs , 40 , 60 rs too.. I continously register my with customer care (as much as 7 times till now). There is no resolution till date. Complaint no[protected].
Ravindra Rathod
Mumbai
Email: Rv.[protected]@yahoo.com
complaint no[protected].
contact no : [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Reliance Communication — ILLEGAL DEDUCTED FROM MY ACCOUNT

rel. fwp tel. no.[protected]complaint)
Posted:[protected] by MAHESH SONI [send email]
illegal deducted payment from my account
IS SO RUNNING I MAKE NO ANY CALL BUT ON CHECK ACCOUNT MY BALANCE R DOWN PLZ GIVE MY BALANCE RETURN OTHERWISE I GO IN CONSUMER COURT & TRAI
Dear sir,
Mera nam Vikrant Katiyar aur mera mobile number [protected] hai.Hum appki mobile service ke prepaid custamar hai.meri complain hai ki appki mobile service bin vajah (illegal deducation) Rs cat kar leti hai aur complain karne par kabhi Rs vapas kar deti hai aur kabhi vapas nahi karti hahi.Humme aapki is service se paresani hone lagi hai.
Aaj appki Reliance Communication service ne hummare A/c se phir illegal deduction(Rs 47) ka liya.
Ab appse hummari request hai ki app hummare Rs jald vapas karege !
Agar app mere Rs jald vapas nahi karege to hum appki complain TRAI me karege.
Thank you,
[protected]

Reliance — Illegal Balance deduction

My Relaince Gsm mobile number is [protected] and wrong balance deduction of Rs 31.Please refund my balance as soon as possible.
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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