[Resolved]  Reliance General Insurance — Mediclaim not received

I called a Reliance Insurance Agent by the name of Vinay Rathore
([protected]) from Hardwar.(U.K.) to my residence and gave him
cheque No.797885 DT:04.10.2008 for the Insurance renewal of
my Mediclaim Policy But till date I neither received any Policy
documents/Mediclaim kit. I am many times reminder to your
agent on telephone but I received not any Policy documents.
and I am very dissatisfied to your services.
From:-Vikas Singh
63-B Govindpuri,
Hardwar.(U.K.)
[protected]
[protected]

Dear Sir
I am working for a export company in gurgaon i and I have purchased mediclaim policy on dt.16.08.2007.The policy covers my wife 22 yrs and my son 1 year too.My wife was Hospitalized on 26th April 2008. My wife have abdomen pain in stomach and as Doctor Guardian I admitted her in hospital due to emergency. Immediate I inform TPA for Cash Benifit. But they told me for reimbursement benifit. But now they are refusing to give me any information. Within one week she was discharge i have submitted all my bill and other important bills and papers to your branch office E Meditek Solution in Gurgaon and same was send to the head office. From last nine months i am waiting for my claim and my polivy no. is[protected] and my claim no. is 9103500.

Pls guide what can I do?
or Help me

Respected Sir,

This is to inform you that I have submitted my claim for reimbursement of my pre and post hospitalisation expenses to M/s. E-Meditek, Gurgaon on May 15, 2009.

On July 14, 2009, I have recieved a letter dated July 07, 2009, from E-Meditek informing me that I have been sent 2 letters asking for papers to be submitted for claim settlement. But, unfortunately these 2 letters were not recieved by me or any of my family members.

However, I have replied this letter immediately on July 15, 2009, by submitting necessary documents as required in their letter dated July 07, 2009.

Today, on enquiring through telephone in their office regarding the status of my claim, one of their office bearers has confirmed the receipt of my claim papers on July 18, 2009. But, she further informed me that my claim papers were rejected and the file has been closed due to delay in reply from my end.

Hence, I request you to kindly re-open my claim file and settle the same as soon as possible.

With Best Regards

Narayan Sharma

I-93, Sector-Alpha-II, Greater Noida

Cell No.[protected]

Policy No.[protected]

Claim Letter No.EMSL/NC/72009/[protected] E-meditek, Gurgaon)

Dear sir i dr. chandrabhansharma insured with your compeny healthpolicy no.[protected] On 10th august my baby himanshi operated for acute appendicits with perforation i submited my all document for reamersment on 23trd august at mediassist ahmedabad but this office not handel case properly and not give answer properly i also imform this matter at your ahmedabad branch but still today i not got satisfactory answer if this matter not solve within 15day i will take help of consumer forum and my all expanses and mentally haresment is responsibility of your compamy

respected sir,
i am pradeep kumar i was getting so many calls on the behalf of my abn amro credit card for reliance mediclam gold plan i took the plan and made the payment through the my citi bank credit card and the premium was 7162.00 for two years. i was told that i will receive the documents within 10 days .
but till today i have not receive my documents and even my policy no.
when i aporoach to customer care ON 5.11.09 they took my complain and gave me complain no. which is 789598 and i was told that they will resolve the problem within 72 hours. after 72 hours when i approach again then i was told that it is under process. then i sent all these information to reliance throgh mail. i got answer and my comp no was 00795209 that they will solve it within 7 days .
after 7 days there was no reply . then i sent it again on 15.12.09 since then there is no ans.
when i approached to seniour exe. mr anil and mr. jai they also could not safisfy me

due to reliance i waste my money and my valuable time
it only cheat to people

Reliance General Insurance — mediclaim due from reliance general insurance

I have a Reliance General Insurance Health wise policy no [protected].
I am holding this policy for the past three years, without any laps.
Last year on 11th of November 2009, I had undergone through Piles operation at Mediview Nursing Home (P) Ltd, Kolkata.
I had faxed all the required documents along with the policy details to TPA (Medi Assist India TPA Pvt Ltd), for cashless claim on 11th November 2009, however even after repeated reminder the company failed to respond, and I had to get myself discharged by paying full cash on 17th of November 2009.
On 17th November 2009, I had called up TPA and informed them that i have paid and settled the hospital bills in full and have collected all the original bills, documents and reports and would be submitting them for reimbursement. Even at this point in time they failed to answer why I could not get cashless claim.

On 25th of November 2009, I submitted the following documents/information with the claim form to Reliance General Insurance, Kolkata branch, duly received by Mr Rohit Deep (cell manager).
a) First prescription of doctor with commencement date
of the symptom of disease
b) Treatment papers along with doctors prescriptions
Investigation reports
d) Original medical bills and receipt of hospital, doctors bill supported by Doctor’s advice.
e) Hospital discharge card, in original

Till now I am awaiting for the response, on repeated calls to the cell manager as well as to the call center of TPA, I am not getting any proper response, and they are just saying that the claim is under process. I fail to understand this as this has been a response for almost Three Months .

Rigards,

Ringal Keswani
Policy No:[protected]
TPA Reference No:4537652
mobile no : [protected]

Dear friend

TPA world number one fraud, i have very good experience with TPA do not trust TPA.

Reliance Insurance — Bill not recd

dear sir,




i have not recd bill for last 4 month, already compland every month every month
but no solution my bill recd in e mail.

please take your my solution