[Resolved]  Samsung Air Conditioner — Poor Service

Hi to all,

I want to share my worst experience of my new samsung air conditioner, recently i bought a new window airconditioner, no one came for installation from the dealer place or from samsung, i installed my ac by a ac mechanic. it works for only one day, so i logged a complaint on samsung, the service engg came from samsung, he did not checked the ac completely, but he said the problem is with the compressor, but there is no problem with the compressor, its a low power problem, i sorted out that problem, before that i contacted the tollfree they didnt give the proper response, i contacted the service centre they didnt pick the phone itself. i sorted out the problem, but the service centre didnt contact me upto now for the feedback, they even dont know wheather the problem is sorted out or not, i dont dont how they close the complaint without the signature of customer on report. i really felt very sad about the service. i think this is the worst ervice from my experience.

Regards,
Suriya.

I too have bought a Samsung air conditioner and it has been the worst nightmare of my life. They do not take complaints and if at all someone comes on the line they are rude. No one comes to fix the problem and you may as well be talking to blank walls. The most pathetic company to deal with.

i agree that the service provided by the company is very poor... after registering so many complaints. no company engineer is coming to repair the air conditioner..

i am here by to inform you that i am one of the customer of yours, i bought you a/c on 9-4-2010 from sargam electronics jail road the day i bought your A/C it was nt working properly even the cooler can make the room more chill than the samsung A/Cs . i had call to your customer care now even i dont know how many times but they have nt done anything, nor even a single person came to my house to visit, what problem i am facing, this is service samsung giving, i think we should appreciate the services of such a big company like SAMSUNG.who just want to sell their product, after that SAMSUNG is least not at all concerned about his custmer this is just because you people easliy find new custmers .i should thanks to god that the same day i was also bought a l.c.d that doesnt belongs to samsung .i cant tell the how abt the performance of your a/cs . now i feel like a cheated person, you people have charge for a new a/c and hand over a used a/c to me .tell me this also wether this problem is going to be resolved or not .

gavin
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Samsung air condition — Poor and worst service

I was purchased air-conditioner on[protected] at Bajaj Electranics kukatpally still date[protected] I didn't get article.I am trying to complaint directly to samsung company. here one more twissist I faced I called contiuesly calling customer care still busy I tried 2 hours finally I decided that atleast we try to contact mail but many customers are like me and I found this site I am sharing my experience. I request you people don't buy products in Bajaj Electronics and samsung too....... My name Abhiram contact no [protected]