[Resolved]  Samsung LED TV — INTERNATIONAL WARRANTY

Samsung — product is under guarantee period. not getting service

i had purchased samsung semi autometic washing machine on 04.08.2010 from one the ulhasnagar vendor, since 04.08.10, this is third time i had lodged compliant with the company for the same problem, all the time the representative of the company attend the complaint after strong follow-up with the gap of 10-15 days and problem get solved. and after lapse of one month the same problem in the machine gets started.
present i had loged complaint on 28.12.2010. till today no body had contacted us nor had attended the complaint. every day call at their toll free number new representative come on the line and promise to resolve the complaint withing a day. but i dont known when there day come to the picture. the machine supplied to me seems to be faulty thats why the same problem recurrs again and again. compnay should change the product at the earliest.

problem of the machine - machine makes noice while running for washing of clothes.


deepak mangwani
cell no. [protected]

samsung is the worst company filled with sub standard products and thoroughly useless service. If anyone is looking at buying their products like washing machine, LED TVs, please don't fall into the trap. The technicians don't even understand the difference between electrical and electronic parts.

I am sitting with a dead LED TV for a month and there is no response from anyone even after about a month of lodging the complaint.

Samsung — NO RESPONSE FOR TV REPAIR( UNDER WARRANTY)

I have brought a SAMSUNG color TV on Mar 2010. After 8 months i find the video output is not working so i am not able to connect any DVD players or Dish TV. I have already registered a complain(no. [protected]) regarding this to samsung customer services on 18 Jan 2011 and till now I called lots of time to customer services. Every time I was told by Customer care that i surely called by service center or their engineer on same date but till now i have not received any call neither by any service center nor by any technician.

MY Details: NK Tripathi
Contact no- [protected] & [protected]

Samsung India — Under Warranty- claim being asked to pay

Dear Sir,
I bought a latest digital camera( SAMSUNG PL100) from Vijay Sales, Godbunder Road, Thane in Aug 2010. We recently realised that camera dispay have a small black spot that is increasing slowly. Contact Vijay Sales who guided to visit the service centre. On visiting the Samsung, I was told it will be chargeable as this is not a manufacturing fault. I was told it might have happened due to falling or whatever. But there was no visible sign of any outside damage, they confirmed. They insited I have to pay for the repairing charges amoung around Rs. 1200/-. This was not acceptable and I came back. Lodged a complaint on phone with Samsung Call Centre but of no avail till now. Complaint No is BP [protected]. Issue is yet not resolved. I hope thru this medium, I can get the issue resolved. Anil

wost service center in samsung.i dont like the costumer care rules.i m very much satisfy in product but service wise not satisfied in tamil nadu.one week before service is down for my washing machine (i payed 300+tax=330).now i had small problem to fit pipe, i complaint to customer care they asking (330 rupee)full payment for small work.i ready to pay but not that much.i called to costumer care they disconnect my call.what want to do now?i had a samsung washing machine &refrigerator and we plan to buy LCD t.v but now we changed our plan because of very bad service.i want a solution for my washing machine immediately.

Samsung — Smart 46 inch LED not Working after 2 months

The most mental torture & harassment i had faced in my 30yrs life.. I recently bought their recently launched Smart TV D7000 series 46 inch.

I was so confident about Samsung Brand i blindly purchased it..

Very very poor service from Samsung.. Same repeated emails format ,, same repeated message from call centres ,, same repeated sms in my mobile... And about Internet no use.. Has to operate through Untouch Remote control which is big headache.. No support through mouse & keyboard operation .

No demo person explained to operate smart TV..It is almost 28days that piece is neither replaced nor the company refunded my money back... They really dont care anyone single rupee..Just mental harassment and time waste ...

Finally waiting for just one week.. than filing Consumer Court , Ad in paper , CNBC awaaz pehredaar... will kill the company Brand image if my problem is not solved.... I have spend blindly Rs .1,47,500/-.

Also came to know parts also very costly if any parts gets damaged as parts has to be replaced and can't be repaired..

Anywant proof of emails & sms and calls can show u..

[protected]@yahoo.co.in

I have bought an 46 inch LED TV from INDRA SOUND at INDRA SQUARE MARKET in Bangkok, Thailand on 2nd November 2011.
Since January it is not working and even though it has an international warranty, the service centre is not ready to repair it under warranty.
I have corresponded via email to Samsung but they are not responding positively.
Viresh Bole
Ph# [protected]

I have bought an 40 inch LED TV from DUBAI on 1642012.
Since 5 may, 2012 it is not working and even though it has an international warranty, the service centre is not ready to repair it under warranty.I contacted service center but they didn't responded positively.
PAWAN KUMAR
[protected]

TV — product purchase without my information

sir,
these is to inform you that there was some misuse of my account no of ge money is :-ryy[protected] is these
due to some problem i have applied for loan in bank but it was showing that there is some amount left of purchase of a tv but it was not purchase by me and the account no is also diffrent it is :-ryy[protected] due to these i have to face lots of problems from your side so please kindly have a attention on me its a request to you so that i can came out from the problem which created by mistake from your side should get away.
please pay attention on these note its a request to you give me the ge money off contact no of chattisghar on my mail id [protected]@gmail.com or you can also contact me on my no [protected] please proceed its a very urgent so kindly have on my notes.

DEAR ALL
I PURCHASED SAMSUNG LED-32" FROM INDRA SOUND BANGKOK ON 17/OCTOBER/2012. NOW MY LED IS NOT WORKING AND WHEN I CONTACTED SAMSUNG THEY TOLD ME TO REPLACE THE PANEL THOUGH THE LED IS IN GUARANTEE PERIOD DATE OF MAKE IS CLEARLY MENTION ON LED AND SAMSUNG PEOPLE ACCEPTING THE FACT. BUT THEY ARE NOT READY TO CHANGE THE PANEL WITHOUT CHARGES.
MODEL CODE: UA32D4003BXXXT
S/N: LDV23DCBA00175L
SO PLEASE HELP IN THIS REGARD.
NEERAJ SHARMA
[protected]
[protected]@gmail.com

Hello all,

Greetings,

I had made a purchase of Samsung LED TV dated 22/02/2012 during my visit in IT City, Pantip Plaza 604/3. Phetchaburi Road. Petchburi Road. Rights., Bangkok 10400.

Model Code : UA32D5000PRXXT

Unfortunately my product has found a defect and there is no picture and sound ok problem to this Samsung LED TV. I do not have my international warranty card with me.

Can you please provide me the international warranty card details with same?
I do not have any contact with the dealer directly, and I am currently residing in INDIA.

Your help is much appreciated as I am having trouble dealing with samsung service center INDIA without warranty card.
Could you fwd the required query to concerned team to help me out?

My LED tv is not working since 1 month, any help is highly appreciated

Thanks
Cheers!
Prabhash Jani
[protected]
[protected]@gmail.com

Samsung LED TV

INTERNATIONAL WARRANTY
I have purchased a Samsung LED TV IN Bangkok on 20TH JULY 2012.
FROM 6TH OCTOBER, it is not working and the service centre is refusing to repair it under international warranty.
Your help is much appreciated as I am having trouble dealing with samsung service center INDIA without warranty card.
Could you fwd the required query to concerned team to help me out?
THANKS
RAGHU
[protected]

Hi,

I am also facing a similar problem with Samsung LED tv i bought from Bangkok

I bought Samsung 46 Inch LED TV from Indira Sound at Indira Market in Bangkok on 6/11/2011. It has just been 2 Months that we have started using it and it has devloped PERMANENT BLACK LINES on the Screen and also the screen keeps on flickering. I have raised it with the Samsung service team (vide complaint no. [protected])in India but they refused to repair it under warranty.

I had bought the telivision after confirming about international warranty from the dealer.

Model No:UA46D5000PRXXT
Serial No.: LD893DHBA00177

Kindly Help in this regard.

Regards
Ankush Lodha
[protected]
[protected]@gmail.com

hi

I am facing a problem with samsung LED tv.i purchased from kuwait
Unfortunately my product has found a defect and there is display problem to this Samsung LED TV. I do not have my international warranty card with me.i have BILL.

Can you please provide me the international warranty card details with same?I PURCHASED SAMSUNG LED-32" 05/08/2012. NOW MY LED IS NOT WORKING AND WHEN I CONTACTED SAMSUNG THEY TOLD ME TO REPLACE THE PANEL THOUGH THE LED IS IN GUARANTEE PERIOD DATE OF MAKE IS CLEARLY MENTION ON LED AND SAMSUNG PEOPLE ACCEPTING THE FACT. BUT THEY ARE NOT READY TO CHANGE THE PANEL WITHOUT CHARGES.
MODEL CODE: UA32EH4003RXZN
S/N: ZWQC3MMC500485K
SO PLEASE HELP IN THIS REGARD.

I am also facing same problem, I brought samsung 46 inch LED TV from bangkok in december 2011, dealer said it covers international warranty of one year but when i contacted samsung in mumbai for repairing same after 10 months of purchase they said it doesnt cover international warranty. I have used for 10 days only and then packed it in same box and stored it as my house was under renovation. Now samsung service person is telling me to replace LED panel on chargeble basis.
So please help in this regard.




Hiten
[protected]

I have bought one Samsung LED TV 40" UA40ES6200 ON 14/10/12Invoice No :20931/12, So no :21844/12 from Sheeba General Trading (L.L.C)p.o.box51305 AL fahidi street bur dubai, dubai- U A E
at kolkata (india) samsung not providing any free services until it is in warranty period they are charging for every service

so kindly look the matter seriously and suggest the best solution to me

thank you

Dear Samsung team

I have purchased samsung 32inch LED TV from indra square on 13th october 2012. Currently their is only sound that we hear no picture image. could anyone help us who to get repaired or replacement. we have invoice copy and the warranty card with us.

Regards
Archana
[protected]

dear all, I brought led 32" from kuwait on may 2011, unfortunately I lost the invoice. Since 10 days my led is not working, image is jumping, so kindly please any one can help me to get samsung international service center e-mail address.

Thanking

Rathna
[protected]@yahoo.com
[protected]

Hi All,

I have purchased samsung LED TV 46" tv from Bangkok in march 2012 and now i am getting a vertical colored line on the display. During VAT refund i forgot to take copy of the bill.

When i call samsung team they told me that it does not cover international warranty and also they asked for bill. It is still under warranty and they are asking to replace the panel which will cost almost the price of TV .

Samsung team - Either you should provide international warranty and track your products or should catch the people who are fooling around the tourists.

If you can replace my TV panel without any extra charges then it will really help. or it will be the last deal which i had with Samsung. Will never go for samsung products.

Thanks
Rahul
[protected]

i am planning to purchased samsung LED 40 inch tv from singapore. do it have international warranty. Please confirm.

regards
priya
[protected]