[Resolved]  Samsung Mobile Phone — defective mobile

Samsung Mobile Phone — Not working from the date of purchase

Dear Sir
Purchased a Mobil Phone model W259 on 5/3/11. From the date of purchase the phone was not working properly and fail to get signal inside the room. Approched the webstore and infromed me to go to the service station for a brand new phone without using. Approched the service station and informed that the board inside has to be changed and will take 20 days. Why not quality check in the company How it can happen for a brand new phone? Even after paying 7000/ unable to use the phone.
Bill No:[protected] dt 5/3/11
Service centre: Tambaram
Work order no:WHHP/410 dt 15/3/11
Regards
Suresh
[protected]

Sir,

I bought u r samsug mobile (Model- B5722, [protected]) on 10th June, 2010 from Parogon Departmental Stores, Thane(W),[protected]/25381547. Tax Invoice No. 12717.
After purchasing u r moblie within 20 days I am facing problem of Bluetooth Device as well as automatically my mobile getting switched off. I went to M/S Micro Services authorised service center of Samsung Mobiles, Thane (W). They updated my software. My mobile became properly working state. Then within 3 months again I was facing same problem. Again above mentioned service center resolve my problem by updating software in my Mobile. Above problem I m facing again 4 times till date. Everytime these people said that software were currepted due to virus.
This is unexpected tragedy that u r reputed companie's (SAMSUNG) mobile getting affected 6/8 times within 1 year. Stll today I m facing same mentioned problem.
I m very disappointed by the quality of your product. Please short out my problem early to earliest as possible. If, I got negative response. I have last solution to solve my problem, to go consumer court for file my problem.

Mr. Sachin Kumbhar
Dockyard, Mumbai- 10
[protected]

Hi I have brought Samsung mobile model-gt s7722 3g, sl. no. rdmzb42595v, imei no-[protected]. Can't access Email Showing Internal server Error if the network is available in full range its shows network unavailable / problem in opera-mini access / u c browser is also not access. i fed up with samsung.
& secondly also not downloading songs, previously i used nokia 6300 & same aircel network, it is ok.. when i change with samsung hand set, creates network problem.samsung hand set
brought in november 2010 from alfa shop in irla, vile parle (west), mumbai
I have contacted with service centre, zain telecom, marol, behind s.m. centre, andheri-east, mumbai-india.tel no[protected]. but no result, they kept my hand set for around 10-12 days.then i discussed with mumbai main branch (mr.prakash--on[protected]toll free no.), they hear all matter & replied me that i will see ur problem. but when??? then till date no reply???
can u suggest me where should i go
I m working in mumbai-india.

need your reply

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What Service receptions people said: Its a Mother board problem.[even before inspecting it]

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