[Resolved] Samsung Sch - W299 — NOT A GOOD MODEL AND FEEL CHEATED..HELP ME PLS TO GET RID-OFF IT | |
I have purchased SAMSUNG SCH-W299 DUAL GSM+CDMA Phone @ Rs. 11,999/- on 31 Jan 2010, from Reliance Web World Out let as I have Reliance Prepaid and Airtel Post paid sims. The instrument have only (1) 16 characters name field, (2) Message is not received and sent as ONE MESSAGE ..gets split & goes in two to three shots. cannot forward any message if it is splitted, is not it? and messages comes in many parts (3) NO conversation recording facility (although they have mentioned in user manual, a camera button to be pressed and hold while talking, but not recording) (4) NO FM radio songs recording facility (5) NO saving option in the existing list (6) NO user friendly icons/options. (7) Many unknown options suchs as P-Pause, T- Pause, Sweeping Command etc., which have no explanations as to what it is..(All the customers are not intelligent is not it). Even smaller cell phones does have these..how can we expect that SAMSUNG doesnot provide.. I could not expect..this... I am totally disappointed. Earlier (and even today I use) I have been using a China Mobile Model Mirae Comm comp Ltd, Model MGH 870. I purchased it for Rs. 6,000/-. This phone has all the facilities even more user friendly. AFter using it for two years, I thought of shifting it to A BRANDED instrument. Thereby purchased SAMSUNG. Now, Totally disappointed. I took it to SAMSUNG customer care.. even they are blinking and reloaded the soft ware and couldnot do anything.. Now..what should I do.. i want to return the cell-phone..pls advise... want to get-rid-off..and get back my money.. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
SAMSUNG SCH-W299 — Deficient and lethargic service
Dear Sir / Madam,I have recently purchased a Samsung Mobile (SCH - W299) and unfortunately not within a month's time I had to visit a service centre as the handset was not giving access to the memory card (even after entering the default '00000000' password).
The service center politely asked me to get a receipt of the handset and told me only on getting the receipt the problem could be solved in 15 minutes. However when it came to solving the problem, after 10 minutes they told me that it will take atleast 4 days and told me to inquire the next day. On follow up I was told that it could take 15-20 days and a standby can be issued only after two days ignoring the fact that i had pre-informed that I’d appreciate if a standby is kept ready in case it is taking longer.
On redemanding the standby, i was told that there were none available and will not be possible to issue a standby till then and the phone was abruptly hung up.
Accordingly, I would like to lodge a complaint against the service centre for not being active enough and considering the grievances of the customers even after informing them.
The service centre is - SHARP TELECOM, Pune
Work order no is 16088
SI No. A[protected]C89
IMEI / RSN No - [protected]
Request you to take appropriate action so that the prompt and efficient service is provided to the customers.
Further, in connection with the handset, since it was a new handset, i see no reason to understand what could have gone worng that it takes 15-20 days to repair and hence would request that a fresh handset be issued against the same.
Prompt action will be appreciated as i am already suffering loads of financial loss and mental trouble on account of non operation of two mobile numbers on which i receive my personal as well as business calls (I’m not being compensated for the same either).
Regards,
Sohanraj / Dipesh
I agree .. moreover the service centre executives are ignorant of the same and insist that you syncornise and take backup of your handset we will not be responsible. Tell me when the synchronisation is disabled .. how will i ensure that i have a backup of all the files and settings?
SAMSUNG SCH-W299 — not delivered a product as promised
1.A packed box for samsung sch-w299 mobiles says it has hand writting recognition ,but it does not work ....i cannt find such function in this phone...then how can they print such things on thier box.....hats off to samsung....2. moreover that user manual (packed in a box)has page 28 after page no 25...page no 26 and 27 are missing which describes a function for handwritting recognition....while the one(user manual) dowloaded from net contains these pages...????
3. a basic function for putting your cellphone on silent or in meeting mode does not come handy in this cellphone....
4. you can not switch between calls....
... to summarize samsung has failed to give all promised features for which we have paid the money in buying this cellphone samsung sch-w299.....
SAMSUNG SCH-W299 — touch screen not working properly
i have samsung sch-w299 mobile, its touch screen not properly working so pls suggest what i do?my email id is
[protected]@rediffmail.com
regards
Nirmal Dixit
[protected]
Samsung — promised product not delivered.
COMPLAINT:BOUGHT A SAMSUNG LED 5003 FROM DAVAR'S, GURGAON HAVING SEEN AN OFFER IN THE NEWSPAPER ON 14TH AUG. I WAS SHOWN A TV SIMILAR TO THE ONE ON OFFER BECAUSE THE ONE ON OFFER WAS A NEW ONE AND WAS JUST SHIPPED. THE TV SHOWN COULD PLAY ALL FORMATS OF MOVIES FROM THE USB AND HENCE THE ACTUAL TV WOULD EVENTUALLY DO THE SAME. I GET THE TV AND TO MY SURPRISE THE USB DOES NOT DETECT ANY MOVIE FORMATS. DO I CALL THIS CHEATING?
THIS CALLS FOR A LEGAL CASE.
my sumsung sch-w299 touch screen not working please tell me
my email [protected]@hotmail.co.in
my email [protected]@hotmail.co.in
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