[Resolved] SBI - ATM — Withdrawl amount deducted, cash not delivered from SBI ATM

[Resolved] SBI - ATM — Withdrawl amount deducted, cash not delivered from SBI ATM

F Faraz Alam Ansari

Dear Sir, I have an SBI A/c No. [protected] (SBI, Delhi University Branch). Yesterday i.e. Sunday, 13th April, 2008, at about 4:15 pm, i was making a transaction with SBI ATM Shakti Nagar, Delhi. In between the withdrawal process of Rs. 17, 000, when the Machine was about to dispense the cash, the ATM machine got restarted and then stopped completely. I then went to a nearby canara bank ATM to check my account and found that Rs 17, 000 transaction was made and amount deducted from my account. I called the toll free number of SBI, they told it will be back automatically within 24 hrs. But until now, after 36 hrs, amount is not reverted back and I have lost my hard earned 17, 000 rupees. Please tell me a resolution if possible. Thanks and Regards, Faraz Alam Ansari. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

kamalendu Majumdar

from Kharagpur, West Bengal

Dear Faraz

This is a general problems an usually happen with SBI ATM.

Go to your Branch with am application with the time when it was occured .
The ATM manager of your branch will rectify the transcation and cr. the money of 17000/- to your a/c
regards

ARJUN KUMAR SAH

from Hyderabad, Telangana

Problem faced during Cash withdrawl using SBI-ATM
Respected Sir,

I, Arjun Kumar Sah holding S/B Account No.[protected] with State Bank of India, Sitalpur (Code - 5786), Chhapra (Saran), Bihar to withdraw Rs.10, 000/- from HDFC Bank ATM, ALWAL, Secunderabad (AP). ATM ID S1ACHY21 at 19.22 hours on 01/02/2011, ATM Card No.[protected] but I do not receive any ammounts and any reciept. Due to some problem in the ATM. I have reported this matter to my related branch 01& 03/02/2011. But I have not gate any wel sugession about this resolved problem.

Therefore, I would request you to help us to resolve the matter and arrange to credit Rs.10, 000/- to my above savings account urgent please.

Thank you Sir.

--- Arjun Kumar Sah
M. No. [protected]
E-mail ID - [protected]@yahoo.com

My Address-
1.Permanent -
Vill+PO - RAHAMPUR, S.S. - BASANT, DIST - CHHAPRA, (BIHAR), Pin-841202
2.Present -
H.NO. 1-16-148/2, MADHAVI NAGAR, ALWAL, PO- TRIMULGHERY, DIST.-RANGA REDDY, (AP), Pin - 500015.

singhpa

from Mumbai, Maharashtra

Dear Sir,

I have an SBI A/c No. [protected] (SBI, Goregaon mumbai branch).
On 15th feb, 2012, at 13:47, i was making a transaction with SBI ATM CARD TO CARD TRANSFER From Fort Market Branch, mumbai for 500/. After Completing the transaction, transaction amount will be deducted from my Account but still now not credited to beneficiary account. i'll complain to the SBI call center but not solve my problem. Complaint no. was AT[protected] ON 19th Feb 2012. and After send msg in sbi happy room maharashtra he give me branch manager contact no [protected]. i'll call to manager atleast 2 or 3 times per week since last 4 to 5 weeks but every time manager told me nothing to be happened just wait 2 or 3 days more.

So please told me what should we do and Solve my problem.

Thanks and Regards,
Shailendra singh
+[protected]