[Resolved]  SBI, Credit Card — account not updated after making payment of full & final settlement

Address:Bhopal, Madhya Pradesh

My self Himanshu Lashkari, I am facing problem with SBI credit card. My credit card details is account no. [protected] and card no. [protected], for this account conflict was going on since few years. The settlement was done in month of June ’13 and I got settlement letter from SBI with tracer no. BHP[protected]. As per this letter I have made payment of Rs. 5000, cheque details is No. 812064 of axis bank, at vapi on 16.06.13. Cheque credited in SBI account but my credit card account is not getting updated with settlement details and I am not getting 00.00 balance statement from SBI after so many follow ups with customer care. Literally my time is wasting and I am annoyed with this situation. Nobody from SBI side is helping me out. I have fear that after few months SBI will again come and do drama of default account. I have all this proof against SBI and I am unable getting this matter clear because of very poor management of SBI to handle the customer. All the departments are working in scattered manner; nobody is able to clear this matter. I have tried to got the contact details of senior management person, who can help me out to clear the matter but all the details available on internet is fake.

Pl. help me out to get clear this matter, even I can go to RBI if required because I am very much teased by SBI banking system, why customer has to suffer due to poor banking system?

Thanks in advance.

Himanshu Lashkari
Cell. [protected].
[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Credit Card — two time payment for full and final

Sir
SBI Credit card no[protected] I am two time pay for final settlement first time feb'07 Mr.rohit SBI New Delhi phone for final settlement I receive a letter and i am pay for rs.2500/-. But after 6 or 7 month leather call for payment I am surprise and say I am pay money for full and final.
Feb'8 ms angali singh call for full and final settlement I am say I not able to pay any money because I am a handicap person and 10 feb'08 I meet a big accident and till I am on bed, but continues follow-up and insure this is a last and full and final. But last two month again calls for payment.
This is a totally creating and harassment case please looks this matter as humanity.

rajesh rana

SBI- credit card — receiving bills after full payment made

I had already made final pmt to SBI against my Credit card in April-2008 and I have settlement ltr with me but till month they are sendingme monthly statement through email.

Why I don't understand??


govinda

Credit Card — Not Received the Settlement Letter after making payment

Dear Sir/Madam,

Ref;- Card No-[protected]

On 22 /05/08 there was phone call from your office (Telephone No.[protected] and[protected]initailly Ms.Priti was on line she had asked me about the balance amount on my credit card. I explained her in detail and told that I am not in a default.Thereafter Mr.Basu came on line and he has told me that, it is a very small matter and now if you will pay rupees One thousand as a full and final settelment and we will close your account. Then I thougt that realy it is long pending issue, (as earlier I have paid amounting to Rs.1500/- earlier to one of SBI credit card Representative, who were came to me from Pune without taking proper recipt .) and accepted the offer given by him and asked to send the mail but they have not send the mail to that effect and again and again persue the matter over telephone, Ms.Priti, Ms.Rupali and Mr. Basu assured me that as soon as you pay the amount with our represantive at Nasik and call us, then we immediatly send the settelment mail immediatly on my e-mail address.
Accordingly I have paid the amount of Rs.1000/- to Your agent Marcus, through Book Number is 235011, Receipt Number is 11750525, dated 22/05/2008.
But till the date I have not received the mail and now again I have received the offer letter from your office to close the account by paying Rs.625/- as one time settement amount.

It seems that you have taken the entry of my above refered payment and again send the letter to me.

Request to make the entries of above refred payment in my account and send me settelment letter immediatly.
Thanking you,
S.G.PATIL.

SBI — PAYMENT SETTLEMENT

My credit card no.[protected] i want payment settlement with sbi but not proper reply by sbi credit card department many time he threatening to me for full payment of sbi card actually they want wrongly payment charged from me

SBI Credit Card — PAYMENT NOT UPDATED

My name is snigdha dutta sbi credit card holder - no [protected].
Credit limit is rs 58000/-in the month of april i have used my credit card
Upto rs 53670/- due date of payment was 10/5/2009.
I have made full payment of rs 53670/-on 2/5/2009 morning through online.
Payment was made from sbi account no-[protected]. Transaction no was
Given - ib01577488. On the same day the sbi card account no-[protected] was
Credited both the statements are. With me.
After making payment i wanted to make payment of rs 55000/-in favour of
Country vacations. But repeatedly the country vacations company are
Calling me and complaining that the amount of rs 55000/-is declined by sbi
Card authority.
I told the count ry vacation to wait for 1 more day, but on 04/05/2009 afternoon
They complained-that the amount is declined again. After that i talked to
Sbi card no[protected]. At 7.00 p. M. On 04/05/2009. The sbi card person listened to
Me and told that they will look into the matter.
Now my complain is that-
1. After making of full payment why my card balance is not updated?
2. I have committed to country vacation to pay rs 55000/on or after 2/5/2009.
That i failed, for which i have to make penalty payment, i dont know exactly
The amount of penalty,
3. As i am working in sbi as an officer i can view all the transactions. So i know
That the amount was credited to sbi card account on 2nd may itself.
4. So if i have to pay any penalty to country vacation. For not updating my card
Balance, that amount should be reimbursed by you,
5. So i request you to update my credit card immediately,
6. Moreover any loss occurs due to this delay have to be borne by you.

Expect immediate reply and correction measure from you.

Thanking you
Snigdha dutta

SBI Credit Card — non mailing of account statement

I have a sbi credit card from last two years, but no account statement was given to me by post, or by sms till today .so i cannot use my credit card properly.

sbi card about final payment — final settlement letter

our card no-[protected] we pay full settelement about u r card but u r local branch managar not given final settelement letter i am sending upto now 3 mails but no reply why?
are u may contact my number -[protected]
u may send my phone numeber via sms also
plz see about our card as early as possible

Credit Card — bill coming after settlement

Sir,
I AM PRADEEP JAISWAL FROM INDORE,MY CARD NO.[protected] MY CARD SETTALED DATE IS 29/05/08 BUT BILL STATMENT COMMING REGULARLY & WITHOUT USE CARD BALANCE INCREASING
I TOLD HSBC MANAGER MR.DEVESH MEHTA HE TOLD ME THIS PROBLEM I AM NOT RESPONSIBLE. BUT NO BODY INQUIRY ABOUT THIS CARD BALANCE IN INDORE.
BUT SIR THIS IS VERY BIG PROBLEM FOR ME DUE TO BILL COMING REGULARLY.

THANKS & REGARDS
PRADEEP JAISWAL

SBI Credit Card — Bill charged even after made payment

Ref no. [protected]

I had used the credit card only once for a meagre amount of Rs. 500 + somewhere in the year 2002 and the same was paid in the same year
by cash,

after few months, I started receiving bills again, without updation of payment made,
I contacted customer care and they asked to produce the receipt, I could not since unfortunately, the receipt was lost.

Then again I made a payment of Rs.2255.89 on 13/04/2006 through Cheque. But still my worries did not end there

Again the bills were raised during the year 2008 without updating payment and adding interest charges
In agony I contacted Customer service centre, and reply received that they do not have any account for this credit card no

I really shocked, the way India's largest and oldest PSU bank operates in a such a manner

I have attached herewith bank statement for the year 2006, please arrange to update my payment and send a confirmation o[censored]pdation

I also request to remove my name from the defaulter list related customer credit worthiness like CIBIL etc.
Dear Mr Lashkari

We regret the inconvenience.We have noted your concern and are currently looking into the matter. Our customer support executive will get in touch with you shortly to further understand and address the issue.

Thanks and Regards,
SBI Card.
Dear Mr Lashkari

We would like to share that your query stands resolved and we have sent the communication at your registered e mail id. Please confirm if any further assistance is required.

Thanks and Regards,
SBI Card.
Sir,
Tracer no DEL[protected]
credit card no [protected]

Your bank had issued me settlement letter for paying Rs. 50000 in 5 installments. I paid cash of rs 10000 on 19.09.2014 and issued 4 cheques of rs 10000 each. Due to heavy financial crisis had informed the bank that I would not be able to honor the cheque due on 31.10.2014 BUT I paid the cash instead on the same date. I informed the bank representative that I could the remaining balance in CASE and he agreed to it. I paid the whole settlement amount in cash of rs 30000. The proofs of same are herewith me .Now a new agent is contacting me to pay the rest of the amount of rs 85532.he is
saying that I have not paid the amount by due date.I told him that I already informed the bank representative about the same BUT he is saying that would not believe on verbal things. It is really not very ethical to make a person harass and depress who has already paid the amount only in PRETEXT of late payment for a few months which is although informed to the bank. Is not it a conspiracy to harass me again?

It is a delay of only 1 month if you see due date and last payment date. Sir please consider my matter on priority I am totally moneyless earning my living on small home tuitions...
I am hereby requesting you to please look into the matter and close my credit card account balance on EXCEPTIONAL basis considering my financial inability to pay more.


Thanks

Ajay Vinayak

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