[Resolved] SBI Credit Cards — Health insurance from royal sundaram:- Not sought for
SBI IRCTC card no.[protected]
My name is Anuroop Gopalakrishna Bhakthan.
In december 2006 somebody called me from another chennai number and he asked my permission to take a royal sundaram policy. Which i clearly refused.
on 12th december i received a Voice Consent Confirmation For medisafe insurance (DC/SBI/S079 : 45996), from Royal Sundaram. The name of Person to be insured was Mr. G Scariah ( I don't know who the person is).
I contacted Mr. Sunil, ASM, Kerala regarding the same and he said he will take care of the issue. 2-3 days later i got a call from chennai number asking for confirmation regarding cancellation of the policy. And i Thought the issue was solved there itself.
There was a petro transaction in my statement for Rs512 which i paid, even though i have not received a statement.(Receipt No.7578812), Kindly note that there was no reversal of tax for the same.
On 8th September 2007, by 5.30 I received a call from Chennai([protected]). The person introduced himself as Mr.Santhosh, calling from SBI cards Legal department and used very abusive language, stating that i'm a default customer.
I went to the local office and met Asst manager collection.As per the statement given by him I have to pay Rs.7001, of which Rs.1827 is for the policy which has been cancelled and the rest were finance charges and latepayment charges. He said he will get back to me regarding the same, but till date no response has been received even if i gave him a call over the phone.
Stating me as a default customer and giving abusive calls causes problems in my personal and official life. Also while i have a good credit history with another companiesGold credit card it is embarracing showing me as a default customer wrongly.
I'm not able to approach Banking ombudsman also, since SBI cards is an NBFC and doesn't come under Banking Ombudsman.
Calls are going on but the result is zero. Mindly help me to resolve the same.
Was this information helpful?
Aug 13, 2020Complaint marked as Resolved