State Bank of India [SBI] Complaints & Reviews

Dear Sir,

I've recd my SBI Credit Card linked with IRCTC. To avail the benefits from IRCTC, customer care informed me that I have to go through shubhyatra.com.

I could not succeed.

Please let me know how to use this card and get the IRCTC announced benefits through this SBI Credit Card.

10th Reminder ( 09/10/2009 )
To, 06th Nov, 2008
Customer Service Department
SBI Card
Kolkata.


Ref: Credit Card No.[protected]


Dear Sir/Madam,

Reg : Late fees reversal and surrender of credit card as well as close my account

With reference to above card number and regarding the captioned subject, I herewith draw your kind attention to the fact that even after several reminders to your customer service personnel over your help line for almost over five months and their regular assurances, I have still not received the papers regarding the acceptance of surrender of the captioned card after reversal of disputed charges levied thereon.

On 14/06/2008 around 6:35 P.M., I had a talk with your customer care person, Mr. Lakshman, and again on 20/06/2008 around 8:55PM with Mr. Bharat, over your help line regarding the issue, and after getting the assurance of reversal of charges and no further levy of late fees I paid Rs.700/- which got credited to my card account on 28/06/2008 as is reflected in my July, 2008 statement.

To my surprise, the statements from July, 2008 onwards till current month, the statement is being accumulated with the amount as late fee including the service tax applicable after being charged to my account every month.

Please be noted that as I have already opted for surrendering the card and informed to your help line person the very first day I called up, and then making the full payment after assurance, I shall not be held liable for defaulting the payment of the irrelevant charges for which the bills are raised by you till date.

As because all my requests fell on deaf ears and turned futile, I herewith direct you to reverse the entire charges with service tax levied by you to my account over several months due to your inefficient handling of the matter.

Further, please note that I am not obliged to pay any debits arising on my card statement since from July, 2008 onwards. (This fact was also informed to your Help Line person over phone).

Thanking you in anticipation.

Yours faithfully,
Koushik Banerjee

Note : Pls stop sending me mail and regarding dues.
Last time I am talking with Mr. Shekhar ( month of February 2009 )
8th reminders send to Mr. Sumit Debnath at Fortuna building at KOLKATA (month of April 2009)

Reminder 1) 15.08.2008, 2) 25/10/2008, 3) 10.02.2009. 4) 16.02.2009 5) 06.03.2009 6) 12.03.2009, 7) 06/04/2009 8) 16/04/2009 9) 05/05/2009. 10) 09/10/2009













Further to the above several reminders please be noted that you have taken a coercive steps to recover the dues which are disputed due to you mistakes and repeated levy of charges not attributable to me.

This is to bring to your notice that your call centre persons are now harassing my family members for the fake dues. Please note that if such calls for recovery are continued from you end I will be forced to take hard steps to address my grievances to the higher authorities and for the consequences you will be held liable.

As you have played with my patience so long, I am in no mood to entertain your calls or your future fakely charged statements.

Your repeated calls to my residence have taken toll on my mother’s health as she is already bed ridden for several months due to her illness and injury. I once again ask you to reverse the amounts as asked in my previous several reminders which are still unanswered by you.



cc. RBI, grievance cell
cc. Awaaz
cc. SBI H.O.


Yours faithfully,
Koushik Banerjee

Note : Pls stop sending me mail and regarding dues.
Last time I am talking with Mr. Shekhar ( month of February 2009 )
8th reminders send to Mr. Sumit Debnath at Fortuna building at KOLKATA (month of April 2009)

dear sir
my mother had passed away on march 13th 2009 till now date they have not settled the amount (i:e) provident fund and the gratuity the nomination is in my name she change on 27dec 2007 they please make arrenge

Dear
Sir
My atm pin is not supported by the atm machine. I got the pin as 9494 but when I move to atm, my accout is opened but no transaction can be done. please help me to change this pin. Account name and my name is displayed there in the atm. But during the time of transaction, the atm says that wrong pin. plz help me.

TO BURDWAN, 11TH NOV.’09
THE RESPECTED CHIEF MANAGER,
STATE BANK OF INDIA,
PRODUCT DEVELOPMENT &
MARKETING-TECHNOLOGY DRIVE DEPARTMENT,
9TH FLOOR, CORPORATE CENTRE,
MADAME CAMA ROAD, NARIMAN POINT,
MUMBAI-400021.
EMAIL: [protected]@vsnl.net

SUBJECT: QUERIES ABOUT BLOCK OR LOCK-UP ATM-CUM-DEBIT CARD NO.[protected] AGAINST A/C NO.[protected] AT SANTINIKETAN SBI BRANCH (02121).

Sir,
With due respect, I [Dr.Subhas Chandra Datta, Headmaster, Kanchannagar D.N.Das High School, Kanchannagar, Burdwan-713102, West Bengal] and my wife [Mrs. Rupa Datta Nee Nag, Section Head, Burdwan Model School, Dewandighi, Burdwan-713101] transferred account from Santiniketan SBI (2121) on 12/08/06, like to QUERY ABOUT BLOCK OR LOCK-UP ATM-CUM-DEBIT CARD NO.[protected] AGAINST A/C NO.[protected] AT SANTINIKETAN SBI BRANCH (02121) FOR THE “Correction of Annual Maintanance Fees in the year 21 / 03 / 08 & 17 / 03 / 09 of the TRANSFERRED Joint-saving account [Account No.-[protected] dt. 27-08-06] at KHOSBAGAN- 3083 SBI Branch at Burdwan where Annual Maintanance Fees were deduced twice in each year”. If it is already block ? Kindly ignore the matter.
In this circumstances, we shall be highly obliged if you kindly considered above –mentioned urge as early as possible AND Kindly acknowledge.
Thanking you.
Yours truly,

Dr.Subhas Chandra Datta,
[Recent Account No.-[protected]],
C/O- Sri Rajendranath Nag,
Bajeprotappur (Katwa Road),
Burdwan-713101, West Bengal.
Email: [protected]@rediffmail.com , [protected]@rediffmail.com &
[protected]@rediffmail.com
Ph.No.-[protected]®, [protected](O), [protected] (M).

Dear Sir
I am a pension holder and a widow.My late husband(Sri.S.C.Dutta) was working in Railways as DEN.My Pension a/c no is 01-[protected].PPO no ENG/1462(E).SBI Bank(Railway Branch-Gorakhpur) Account No.[protected].
My pension amount has not been increased after the introduction of 6th Pay Commission as well as no arrears have been paid.
Kindly do the needful in this regard as I was not able to get a satisfactory answer from the Bank.

Regards
Renuka Dutta
35-B,Pragati Vihar colony
New Dharampur
Geeta Vatika
Gorakhpur
273006
[protected]

I used ATM of Sarairohilla branch for withdrawing of Rs. 500 but due to ATM fault I had received only Rs. 200 only .Same matter informmed to ATM officer and given application on same date .It was promissed by SBI ATM officer that my money will be transfer to my SBI account no [protected] (SBI PALAM delhi ) .Till date I have not received my money .Kindly do needful and take action as needed.

Regards
AJAY L;AL
SBI A/C NO [protected]
BRANCH Palam Delhi

hi,
this incident took place on august 10,2009. when banks are in strike. we urgently needed 20000 thousand rupees.most of the bank atm machine doesn't had money.so i planned to take money as much as money in each atm(like 5000 in coroporation bank,10000 in indian overseas bank).i tried to take 10000 rupees in indian overseas bank(problem in atm machine).it doesn't reject by saying not enougn money instead it asks for enter lower amount.so i tried 5000.some how i got 20000 rupees but the total money deducted is 30000(i come to know from mini-bank statement).yes, extra 10000 rupees has been deducted.next day i reported to indian overseas bank(because i never tried 10000 rupees in other banks-only 5000 rupees i tried).i was using STATE BANK OF INDIA(krishnagiri) atm card. so they asked me to contact STATE BANK OF INDIA(krishnagiri) people.they promised me to solve the problem within one month.not yet solution found.

note:my mom account

I was approached by SBI card executive during Feb 09, of-course after getting leads from my Saving a/c with SBI, but some how, they rejected my application, again I was approached by same executive assuring me that my Credit limit is already pre-sanctioned to Rs.85k, and I just have to give my last statement of any card used, as such I applied last month vide application no.S[protected], but again it was rejected for the reasons, best known...

From Last 4 Years I am having a SBI credit card with Credit Limit of Rs. 20,000/-. Around 3.5 years before I used Rs. 15,000/- for some purchase with credit card. After that I never used it again.
But from the date of purchase, every month I am paying minimum payment regularly, average would be around Rs. 1,000/- per month.
But today’s balance outstanding is Rs. 25,000/- as per their records. I made a request for complete payment History and the charges made against that..
From last 3 months I stop making payment once I noticed that payment made by me is gone under various charges and principal is remained as it was.
Now my compliant is, SBI agents started calling my home for the payments and they are very arrogant while talking to my mother. Even after that their agent came to my home for recovery and threatened to my mother and used some bad words also.
Can I made a police Compliant for this miss behavior?
My Question is from last 42 months I am paying Rs. 1000/- every month. ( 3.5 yrs X Rs. 1,000/- = Rs. 42,000/-). But the amount remained same as it was. Is this possible? Because, very first time while making minimum payment SBI call center person told me, that minimum payment is included with some portion of principal amount.

Now I don’t want to pay any more because for Rs. 15,000/- I already made a payment of Rs.42,000/-.
Please Guide me for further Steps so that I can punish agents for misbehavior.

Waiting for your Kind revert,

Regards,
Sachin Chaudhari.
[protected].

Sir, I owed a SBI CARD(credit card) bearing number [protected] having valid through 12/07. I paid the last bill( Rs.6450.00) including all fines through sbi cheque bearing no.838214 of dated[protected] clearly writing FCR and told the sbi helpline to close my a/c and also told them to stop transaction.Since then they have not send any closing letter or settlement letter, instead they are harassing me by making several phone calls and send monthly statement sms showing amount due of Rs. 13026.39( last sms). Yesterday one phone call ( [protected]) was received by me telling me that if I pay Rs.1500.00, the person will send a settlement letter to Guwahati. This type of negotiations were made several times via phone call with the so called SBI CARD personnel. Now what to do? Please help me.

STATE BANK OF INDIA ANOOPSHHAR (04535) TEL [protected]
CANCELATION LIST OF NANO BOOKING APPILICANT


S.NO. BRANCH BRNAME O[censored]NIQUE LOAN AMT.CANCELATION
CODE BORROWER IDENTIFICATION NO. A/C NO. REFERENCE
1 ANOOPSHAHR 4535 SHIV KUMAR SHARMA [protected] [protected] 120000 LNQGN-06944
2 ANOOPSHAHR 4535 ASHOK KUMAR [protected] [protected] 120000 AIBPK-47364
3 ANOOPSHAHR 4535 VINOD KUMAR [protected] [protected] 95000 ONZJV-40734
4 ANOOPSHAHR 4535 SHIV OM GUPTA [protected] [protected] 95000 ZKXJP-68248

PLEASE REFUND OUR AMOUNT URGENTLY

BRANCH MANGER
STATE BANK OF INIDA
ANOOPSHAHR
DITT: BULANDSHAHR
[protected]
M-[protected]

Hi All,

I have submitted one cheque from SBI (TT nagar Bhopal) to my saving account # 000000XXXXX986884 (Home Branch is ITPL Bangalore) for Amount 25616/- on Oct 26th 2009 in SBI Morena Branch. I got the confirmation message saying that the cheque is submitted to my account but the cheque is not yet cleared.

I am in Bangalore right now so i can not visit the Morena Branch. Nobody giving the details about what is the status of the cheque.

I have contacted by calling to the Morena branch on Number[protected]/234045 but they are not listing properlly and saying why you have submitted your cheque in Morena Branch. SBI have not given any advertisement for that and bla...bla...and cutting the phone.

Can anybody suggest how to identify the status of the cheque.....

Thanks and Regards,
Pankaj Mangal

To

The G.M

SBI

Main Branch

Ambala Cantt



Sub: - ATM refusal but deducted from account.



Sir,

I have an A/c with your esteemed organization ‘SBI Bank’ with Main Branch at Ambala Cantt .My A/C No. is[protected]. I tried to withdraw money Rs.10000/- from ATM of PNB ATM Branch DAV collage (Lahore) with my ATM card of SBI Bank My ATM No. is[protected] on dated 24th Sept.2009 April 2.00 P.M to 4.00 P.M but not received any money. But when I checked my A/C balance by next day I found that the transaction of Rs. 10000/- being processed by ATM automatically without any information & my balance shows the deduction of Rs 10000/-.Sir I felt very upset with the whole happening .It’s my humble request to you sir to please take some action regarding this & find the problem. I am hoping of verification of the matter from your side as early as possible. I will be very thankful to you for this kind help.

I send a complaints to my SBI Account Branch at Ambala Cantt. He is gave me a Case ID. 3367862.
But After 45 Days no taken any Action.

Thanks & Regards





Nisha Devi

A/C[protected]

A T M No.[protected].

1936/1 Nahan House
Near Police post No. 4
Ambala City .

Mob.[protected]
[protected]

Sir
My father Lt R.K.S.SENGAR was cheif manager in SBI MAINPURI (U.P) Zonal office Agra.He expired on 08/05/2007 after his death my mother competed all paper formalities for exgratia amount but she expired on 02/06/2008 after her deat i my self completed all paper formality for same but still i have not received any reply from bank request you to please look over this matter and help me sir.me and my sister are only survival,i have soon completed my mba and she is also studying BTech help us sir.we have no external source of income.Also advise me if i could get job on compensatory ground.
your early response will help the sinking family of an officer.

Regards
Siddharth sengar
[protected]

Respected Sir,

Withdrawing facility blocked event through I having sufficent Balance. I went ATM center If i use my card for withdraw money i am getting error " Sorry Unable to Process, ATM ID, S1AC00798401 and Response Code 070.

Please resolve this issue. I am not having amount in bank but not able to withdraw. please check sir.

Thanks,
Name: D Siva Sankar,
Contact: [protected]
Bank Name: State Bank of India,
Account No: [protected]
Branch: Thyagarajanagar

Dear Sirs,
Reference my mobile No. [protected].

I am not getting the connection for the last 5 days. when opening the service, asking new MPIN and after entering the new MPIN there is no response. Please do the needful. My ID is wcp702. Please advise further course of action in the matter.
Thankinng you,
Yours faithfully,
A. Ravindran Nair

Sir,
I, Joy James Sigao, is an account holder of State Bank of India, Tallakulam Branch, Madurai and an Non Resident Account holder in Central Bank of India, South Ex Part-I New Delhi.
My wife had/has a loan account no.[protected]/ [protected]/ [protected] at State Bank of India, Melur Branch - (0258), Madurai District, Tamil Nadu.
As my wife wanted to close the loan account, I gave a cheque bearing number 839984 dated 26.09.09 on Central Bank of India - (NRE Account), for an amount of Rs. 75,600/- (Rupees Seventy five thousands and six hundreds only) being the outstanding balance amount, to the State Bank of India Melur Branch on 26.09.09 in person to the concerned duly registering at the counter. The concerned dealing hand said that the cheque has to be sent for collection as the same is not an at-par one.
To our surprise, the same cheque dated 26.09.09 was lodged by the branch only on 05.10.09 and was despatched for collection on 08.10.09, and the amount is not received till date (07.11.09) by the branch. To our surprise it seems that the cheque has not reached Central Bank of India, till date.
On enquiry to-day the 07.11.09, they are saying that they shall try to return the cheque without collecting as such for the reason to substatiate their action of recovering the loan due instalment from my wife even after receiving the cheque, on 26.09.09 and keeping uncashed.
The Branch manager was saying that he cannot do anything to help but to write to their Service Branch at Delhi, and he may not be able to do anything but, only on receipt of reply from their Service Branch at Delhi.
While the branch is an online one, he does not want to use any of the modern amenities even to find out the location of the cheque. He was exclaiming that his Branch does not have any grivence side to hear the case.

Thanking you sir,
Joy James Sigao

Date of Transaction : Cheque given on[protected]. money not received till 07.11.09

Loan Account No.[protected]/ [protected]/ [protected] at State Bank of India, Melur Branch - (0258), Madurai District, Tamil Nadu.

Transaction Amount ; Rs. 75,600/-, The complaint regarding this was made to the above mentioned people in person at the Branch at around 10.30am on 07.11.09 and waited till 01.30pm. had return empty handed, as we were asked to enquire again 11.11.09.

Sir, I request that take necessary action may kidly be initaited to get my transaction through as early as possible.

my name is shailendra tomer i still not get my admit card my reg. 1993588

please sir tell me how to get my admit card.