Sir/Madam,
I am a Family Pensioner of BSNL ( PREVIOUSLY DOT) and has an Pension A/C at SBI Agarpara TA Branch( A/c No [protected]). My husband was working at DOT and retired in the year 1997. At that he got the pension from Rathtala Post Office.I, Smt Kana Banerjee, wife of Late Sh. Sailesh Chandra Banerjee, was facing extreme difficulties in withdrawing my monthly family pension from post office due to my deteriorating health and other personal problems. Then I applied to get the same transferred to Bank and therefore, I had to submit my original Pension Payment Order (PPO issued from O/o the CAO, Telecom Accounts, Calcutta Telephones) book to The Postmaster, Rathtala PO,Belghoria HO (TA/CTD/P, PPO No- 6044 , 4443 / 97-98). Accordingly, I have already opened a pension account in my name in the State Bank of India, Agarpara Texmaco Area Branch, (Code-8046), a/c no- [protected] with a view to starting my family pension transaction, henceforth. But i have not got any FPPO Book and in completely at dark about the calculation of my pension and its payments in spite of repeated request to my Bank, Manager of SBI Barasat Link Branch and Sr. Communication Accounts Officer (Pension, Calcutta Telephones Sr.CCA Office). Again, Rs.46548.00 has been remaining at "SET HOLD" status in my pension a/c Passbook. As a Senior Citizen, its my earnest request to you to solve this problem as early as possible.All the Documents and PPO book of PO are attached herewith. Hope for the best result. Your's faithfully, KANA BANERJEE, Cell: [protected].
Aug 14, 2020
Complaint marked as Resolved
A new branch was opened three months back at Warasiguda, Secunderabad. Lockers are under construction. The manager is very rude in answering for any queries requested by the public. In respect of opening of accounts / getting lockers. The manager is demanding 2 - 3 lakhs FD for smaller locker and 5 Lakhs for big size locker. Though deposited the said amount as FD, there is no guarantee of get alloted a locker. If the members are in waiting, it should be declared as waiting (No. to be alloted). Board should display - No lockers ar available. The members who are interested to take the lockers are to be noted in a register and should be alloted as "First come first benefitted" .
If it is mandatory and it will be as per the discretion and interest of the branch manager then this complaint may please be ignored.
If it is not, strict circular or booking register may be kept at the bank premises and the allotment can be made on first cum first basis, and allotment details be made public.