State Bank of India [SBI] Complaints & Reviews

Sir,
Long back (may be more than a year) i have applied or SBI railway credit card. four months back one telecaller lady called me from Bangalore and told that we want to give SBI railway card. I said Ok give me. From that point onwards i have received more than ten calls from your telemarketing team regarding my complete details.Finally they told we are sending our Rep to collect the documents. two to three times i gave time and was waiting nobody has come to collect. Then the same telecaller phoned me and asked did our Rep come?. I said no, then he told sorry (This story continued for one week). Finally one fellow (Rep) came to my house and collected Xerox copy of the ID proof and filled in application signed by me.After a week i received a message from TA-SBI card that my application is under processing, in the mean time one more fellow came for address check and he enquired how long u r staying etc.
At this point of time i thought that though it was late but this SBI card team is really working very systematically for issuing Card like that. After this much of disturbance to me by phone call, collection of all details, last week i have received a message that "We regret, we are unable to accept your request for SBicard at this point of time as it does not meet our internal policy for card issuance".
By reading this message i was really shocked because
for the past five years i am using only IRCTRC for booking my railway tickets without any credit card facility.
I am a Central Govt. Class I officer with PayBand 3 serving since 2003 and income tax assessee
On what basis they have rejected my request.
If i am not elligible for the card, i surprised who else are eligible for your card.
How your TA-SBI team is working i dont know even if they are fooooolish to the core also cannot reject my application. (i am really v sorry use such a harsh word)
Now what i want is Defnitely i dont want your card at this time, but i want my documents back

Kindly return my signed application and ID proof xerox which were collected by you Rep.

I, Bhagwan Sharma am having Stae Bank Of India ATM cum debit card No.[protected] and one Add On ATM cum Debit card to this card. I have forgotten the serial number of the lost Add On card. Please block the add on card immediately and confirm.

Dear Sir,


This is with reference to SBI customer namely Km. Geeta Sharma (POOR STUDENT) D/O Shri Devki Nandni Sharma A/C No. [protected] SBI Branch: Shamshabad – Agra R/O Village: Chamroli, Dist: Agra

I, Siyaram Sharma, am one of relative of Geeta Sharma whose belongs to very poor family and she is having above mentioned saving account with your (SBI) Bank for getting the scholarship from govt. girl’s collage.

3-4 Days back, I am much socked to see her account statement in SBI passbook for debited her account for the cash withdrawal transaction of Rs.2550/- dated 31/10/2009. Now available balance is Rs. 7/- only. I have called up to shamshabad branch manager immediately but as per bank records, transaction has done on the basis of withdrawal form with fake signature of Geeta Sharma. Because of she is admitted in hospital since last six months due to disease then how she can withdrawal the amount from the branch? She cannot stand on own foot since last six months.

Finally, branch manager is not able to say anything therefore I am going to write a mail to get the information against fake transaction of Rs. 2550/-. I believed that state bank of India was very secure in way of transactions in past 40 years but now, I am much socked to see this happening with poor family.

First of all, I would request you to please send the procedure to register the case against fake transaction Rs.2550/- at the earliest. You can make a call on below mentioned number for any information at any time.

Thanking you in anticipation,

You’re faithfully,

Siya Ram Sharma
(Head Master)
A.P.Inter College, Agra
# [protected]

This has been highly frustrating that just because of the bank's irresponsibility & carelessness ,A student is not able to submit the fees,A job seeker is not able to apply...This has been a habit of state bank people to refuse their customers coming with their urgent requirements, this is not the first time...whenever i go to them with any of my urgent request...i have always got the refusing statement...yesterday i came to know about a job advertisement which was only applicable for 2 days...i.e. for sunday & monday...so i could only apply on monday...when i visited my local branch they said their printer was not working i requested for a manual draft to be issued...they refused...staff was not available on their seats...then i visited the AIMS branch nearest to my place...after standing a long queue,they said that they dont entertain outsiders...Am i outsider?...i have an account in SBI...but still they couldn't listen to anything and refused...i was highly disappointed and frustrated...earlier also i have been told that SBI don't entertain any kind of drafts requests after 1 pm...its not written anywhere...since they work in govt sector so they have full right to refuse anyone anytime...this is really shameful for a bank like SBI which represents our state...

Dear Sir,
My Saving account no is [protected] my account is in SBI brach Multai dist.Betul M.P.,last thee mont ago i have oppend my D-met account is in Kamothe Branch Navi Mumbai Maharashtra,but i can't able to fund lean for my saving account to D-mat account yet,I conteced my home branch & submit there application for giving tranjiction rites,but they are saying me i cant do any hellp in thish matter,but 400Rs debit in my account,Sir i want to trading pls do any action or sugase me what can i do for it.

Dmet Bo ID is:-[protected]
Saving AC no is:-[protected]
Clint Code is:-ESI65510
Internet Banking User ID is:-AnusuiyaRitesh

Dear Sir,

I have a NRI account [[protected]] with State Bank of India Vile-Parle [East] branch along with family member’s saving accounts.

I have net banking access. I saw SMS facility & completed the required information on net. I got the SMS as “Your mobile number is registered for Internet banking and should be approved by your branch.” I went to my branch I requested them for approval. They told me to bring the reference number. After searching a lot on sight, finally I got it. I went with it to the branch. Now they are asking me to bring the print out of the form.

First of all I do not have printer & being NRI, I have shortage of time since I am leaving on 07/12/09. From my side nothing is pending & now it is branch’s responsibility to approve it. I do not see any secrecy in giving form by me because the form will be submitted to branch & all information will be open to them.

I request you to help me in this matter & improve this approval system for future.

I hope that within 2/3 days the issue is resolved. I have already told you that I do not have time hence please do not ask me for printing the form.

Regards,
Shirish Deshpande [[protected]]

i hold account in rewa citi (4667) branch of state bank of india, with A/C no [protected].
my name is pranav jha.
i have subbmitted the pension order and filled up required form to the branch manager by hand with the response positive but its 2 months now and still i havnt received any payment..
kindly help me or look out in the matter.
also the behavior of bank is rude toward common people and they help only the people recommended

Sir,

I would like to lodge a Complaint against SBI Credit Cards.

Please allow me to state the reason for the same hereunder:

1. Long time back probably in 2007 I took a Credit Card from SBI. A Lady named Mahua called me up and requested to apply for a Credit Card. I asked her to provide me 1(One) USP for her Product which will convince me to take it. She replied the Card gives a Credit period of 90 days. Hence I applied.

2. After getting the Card with all the Documents I found that the Credit Period of 90 days did not exists. I called up Customer Care for SBI- Cards and enquired. The Operator on the other side explained that I misunderstood Ms Mahua's Statement. Actually If I buy anything and pay in 3 Equal installments I need not pay anything extra. This gives me around 90 days Credit.

3. Hence I purchased a Mobile Phone and paid in 3 Equal Installments. From the beginning never did the Bills reached me on time.

4. There after the I bought one Refrigerator and called up Customer Service to get the benefit of paying in 3 Equal Installments.

5. The matter worsened from then on. That time the Customer Service Operator informed me that this idea of paying in 3(Three) equal installments was part of an offer on my card which no longer exists.

6. This was ultimate for me. And I complained over mail to them regarding the false statements their people are making. Never was any actions taken with regard to that.

7. There after one fine day in June 2008 a guy called Jayanta Shaw called me up and said that he is from 'SBI Collections - Regional Head Office - Minto Park'. I explained him the total scenario and he seems to understand as what has gone wrong with me. He agreed that all this happened 'coz of false comunications made. As then also I was making the paymnets keeping in mind that I will pay-out the actuals. He said that if I pay 1000/- then my accounts stands settled. He said that once I make this payment it will take 7 days for my account to get settled and thereafter I will not receive any phone calls from SBI-Cards.

8. As I was fed up of miscomunications from SBI-Cards I recorded the entire conversation that happened between myself and Jayanta Shaw. There after I made the payment to one of their representative and handed over the Card (Cutting it from the middle) to that person.

9. Now actually for 1 (One) year there were no phone calls from SBI- Cards.

10. But again they have started calling me up. I told them of this entire episode and played that recording as well.

11. Stunningly enough their reply is 'Mr Jayanta Shaw' has left their organisation and my account is not settled. They will not take any responsibility of Mr Shaw's statement. Ther after they are continiously calling me up and creating disturbance in my normal life. They are saying an amount of 17000/- is due on my Card and is agreeing that this amount is Interest charged 'coz of Non-Payment.

Hence I am lodging this complaint. I can forward you the recording which there with me to any email id if required.

Please intervene and help as this is causing a disturbance in my normal way of life.

My account is at SBI Gunupur -Orissa, my account is last 10 year at SBI i have contact at Branch and apply for online banking they have provide user Id & Password but that is not working i have complent so many time in my Branch but the SBI Staff is not healping to me. My account No Is.[protected] ,

kindly help me.

Mahesh Kumar Padhi
H.P.Gas Distributor
Gunupur

To,

The Manager

Bank of Baroda

V.K.I. Area,

Jaipur





Sub: MIS OPERATION OF ATM MACHNE OF SBI WITH ID S1CC00570902/S1CN 00570901



Dear Sir,

I am saving bank a/c holder in the name Sampati Devi Pareek having a/c no [protected] and also hold ATM card of you bank with No [protected]. I was in need of money as a result I opted for ATM route to withdraw may for ATM machine of SBI with ID S1CC00570902/ S1CN 00570901, but due to same technical or mis operation of ATM Machine. My account was wrongly debited by Rs 8,000/- without any cash being withdrawn from the said ATM Machine. Please look into the same immediately and credit Rs 8,000/- immediately to my saving account no [protected].

I am I great need of money so do the same immediately

Thanking you

Your Faithfully



Sampati Devi Pareek

The Manager, Central Pension Processing Centre, State Bank Of India, 83/1, Vivekananda Road Branch, Kolkata-700006.
Attn.: 1. Divisional Railway Manager, Dhanbad Division, Eastern Railway, Dhanbad
Attn.: 2. The Manager, State Bank Of India, Ranaghat Branch (Code-0166), Dist. - Nadia.

Sir,
My husband was an Railway Employee and retired as OS Gr-I from Dhanbad. He was a regular pension holder of PPO No. DHN/1990/5559...

SIR, I AM KASHINATH HEMBRAM, ATM A/C
[protected] BUT MY ATM CARD ARE NOT CONNECTED TO A/C...

Sir,
My DP is ESI101228
I have opened the Demat A/c through SBI Kailasapuram Branch, Tiruchirappalli. Demat was not opened even a single time. I contacted the Chief Manager, SBI Branch many times but they were not responding. Finally I cancelled the Demat A/c immediately. But a sum of Rs. 400/- was deducted from my SB A/c for opening charges. Opening Charges was deducted, without opening Demat Account. I have given complaint to SBI complaints, the Branch but no reply from them. SEBI has to take action against them.

Respected Sir,

I have sent my request earlier for the subject cited above as i could not open my sbionline banking. I, therefore request you kindly to help on this issue.
Below are my detail profile:

Name : Laltlawmlova Chinzah
Branch: Lawngtlai Branch, Mizoram
Code : 5620
A/C No: [protected]


Regards,


Laltlawmlova Chinzah

I forgot the password & user name of net banking. Please issue me new password & username .


N K Sonkusare
A/c No[protected]
Kiriburu Br [Code 1598]

Dear Sir,
My self Sulekha singh has secured sufficent marks to obtain eductional loan. My father is not able to take effort of my studies so finally applied for education loan in SBI on 2-Aug-09 in branch FIROZABAD TOWN at firozabad. And as well as online also. online my regestraion no was SBI-EL-180119.
When i met to branch manager he said to collect proper document as mention below.
• Education loan application form (will be given by the branch)
• Mark sheets of last qualifying examination.
• Proof of admission scholarship, studentship etc.
• Schedule of expenses for the specified course.
• Two passport size photographs.
• Co-borrower's Bank account statement for the last six months. Income tax assessment order of last 2 yrs (if available) ,brief statement of asset and liabilities ,Proof of Income (i.e. Salary slip/Form 16 etc) (if available)
and also guaranter to take my education loan garrentee.

I have completed all my document and then when time came to get draft of my loan. then branch manager says your college is not famous so i cant grant you loan.
Please help me it is getting to late. Yet no solution came. PLEASE HELP ME otherwise i have to left my studies.
PLEASE HELP ME TO CARRY ON MY STUDIES.

THANKS

sir, I mukesh kumar my account is [protected] in bazar branch sitamarhi,sbi (3435). i used to own ATM card for 1000 Rs(500Rs twice) in sbi ATM at Bhubaneshwar at date of 16 february 2009. By technical problem I did not find money but 1000 Rs is minus in my account. I have written application twice on my account holding branch but no action did by responsible officers. so, please solve my problem.

I am having investments in several SBI Mutual Fund categories for last 2-3 yrs . I have never received customer ID for any of my folios.
My changed email is also not registered with SBI Mutual Fund.

I A.Srinivas reddy is having the savings bank A/c in SBI Sarapaka,Khammam (Dt) & Andhrapradesh(State).
My A/c no is [protected].On 18 Th Aug 09 i have transfered an amount of Rs.3500/- through internet banking
to A/c no [protected] of SBH Kukatpally Hyderabad
(Reference no is IZ00202154 & Credit Reference No is SBI[protected].The same amount was deducted from my account but not yet received at SBH Kukatpally.

I have given the complaint to SBI Person(Mr.Rajesh) at Sarapaka with the SBI & SBH A/c statements but so far they haven't taken any action on that,Whenever i am going for the enquiry about the complaint the bank person(Mr.Rajesh) is harassing with his un parliamentary language and he had clearly said to don't come to the bank with this complaint in future

Pls do the needful urgently

I am a doctor and i was forcefully given a free SBI credit for one year in 2004 whch was called as doctor's card, i hardly used it and at the end of the term duly informed them that i dont need it any further. I recieved a letter from them saying that there is nothing outstanding and they will be happy to have me as a customer later on. All of a sudden after 4 years i started receiving rudecalls, sms and letters saying that over 12000 is due and i can settle by paying 2300. I think this is extortion of the third rate by a reputed bank!
Phoen calls were from [protected]
Please rectify. i see similar complaints in this forum and i believe strict penalty should be imposed on such agencies to redress the consumer grievances.