ShopClues — Need refund or replacement

Website:

www.shopclues.com

Hi Team,

I purchased a product(mobile phone) in shopclues.com.
Order number : 3662651.
Date of order : 20 May 2013, 10:38 PM



From the beginning itself i am facing problems with this product.
Now its technical problem. Now the phone itself is not working, not switching on..i selected restart button

in the phone..thats it..its stopped working..I request to arrange a new product or refund

my money. My friends and others are laughing on me, for facing these kind of situations.



This is the first time i am facing problem for online shopping. I never see this kind of

useless support in my life time.

The response is very very poor. I sent so many mails but my issue is not solved, as they

are not responding.

If you check mails from me to shopclues, you can find how i am suffering by ordering a

product from shop clues.

This is the first time i am approaching Consumercourt.in , after seeing the solutions i am

happy, so proceeding to ask help from you. Please help me by refunding the money or by re

arranging new product.

My Name is D. Suresh Babu.
I am from Bangalore, My mail id is [protected]@gmail.com
My phone number is [protected]

Kindly please mail me or call me , if you need any clarifications or questions.
Thanks in advance

Regards,
Suresh