[Resolved]  Shopping. Rediff.com — Non delivery/ no response

I Had purchased a PANASONIC NV-GS85 DIGITAL from rediff shopping on 18 Dec 2007 and the amount debited from my credit card on 20 dec 2007, I was informed by rediffmail that my item is despatched details as follows
PANASONIC NV-GS85 DIGITAL CCD CAMCORDER Sandeep Vig (Big Baazaar) Aramex[protected] http://www.aramexindia.com Expected delivery: You should receive your order between 31 Dec, 2007 and 04 Jan, 2008.

But till todate i havenot received the item even after approaching rediff customer care they have not given any correct details, the courier detail given by rediff shpopping turned out to be invaild, indicating that i have been cheated by rediff shopping. Kindly help me to proceed legally against this web site, to retreive my money.
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Aug 13, 2020
Complaint marked as Resolved 
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I fully agree. Order No 5643676 is for two items. Have received one item. But, have not received the second item which is given below.
1. Product Title: Set of 16 Car / 4 Bikes / 2 Trucks / 1 Jumbo Truck kids Combo
2. Vendor name: AMS Exporters
3. Contact Person: Ansari, Ansari
4. Phone Number: [protected], [protected]
5. Address: Unisef Electronics Haridas Market Bank Street Koti, Hyderabad - 500195, Andhra Pradesh, India
6. Email Id: [protected]@rediffmail.com, [protected]@rediffmail.com

Vendor is not responding for my mails and not lifting the phone. Rediff shopping customer care is also not responding.

Cheats.
Hi Frienz...I am also in ur list...I ordered for an 18CRT gold pendant...got d delivery on oct 31st...i used it for 3 weeks...can u ever expect a golden pendant turning white in color...i am really shocked...how we can do something against this setup...we all are made fools ..we are simply wasting our money...
hi
I shopped at RediffShopping on 19 of Nov'2009 . After few days they have informed your product will be dispatched in between 23 Nov to 27 Nov'2009. They have given BlueDart consignment number also but its NOT-VALID one. I paid Rs.1700 for the same. Please HELP me how to register complaint against RediffShopping.com
I have tried all the way but no Response.Please Help me out.


Thanx
Vishwa
Rediff shopping is RIDICULOUS..I ordered cake and flowers to be sent for my sisters anniversary. It did not reach even the next day. On calling customer care, they say, u mark a mail to compaint deptt..but doesn't tell us the email id...how foolish????????????????

Can anyone help me with complaint deptt email id?
my order no.5687756, reference no.16345706 of 3 tshirts not delivered till today
Respected sir / madam
I bought a 5 in one sofa cum bed through Rediff shopping. I got the delivery 3 weeks before .but i was out of station after that . The bed which i got was damaged . It has got 2 tiny holes. On the packing cover it was written that a repair kit was also included but i did' nt got it please take necessary action ...
my contact no is [protected]
Order no is 5615786

Shinu T Thomas
Dear Sir,

I have ordered electric sewing machine through rediffshopping and my order no is 5705356 and it was despatched through Blue Dart Courier Service, CBD, Belapur and I received the parcel on 17/12/2009 at 7:30 PM. But it was fake parcel and there was no Electric sewing machine inside and some unwanted papers rolled and bundled with a toy. But the courier people are telling they are not responsible and you may contact customer care rediff shopping.

It was supplied by DAL computers (India), 326, Aravali Apartment, Behind ASravali Market, Alaknanda Kalkaji, New Delhi - 110019 and they have pasted the parcel out side it contais Electric sewing machine : Original model of electric big sewing machine with free pedel with warantty with free surprise gift.

I requested rediffshopping to kindly get my actual ordered item back or money back
I've purchased a air-o-space 5 in 1 sofa bed order no 5712644 from Rediff shopping . But when I received the same it was of very very low quality and defective condition. i want to change this plz contact [protected]

Rediff Shopping — Rediff Shopping

on 23rd December i ordered for a HP all in one printer through Shopping.Rediif.com and payed Rs 4199 through icici bank net banking ( icici bank transaction no: BIL/[protected]/rediff/5725320) the shopping process was success and rediff.com shows the status as waiting for dispatch. till this time they have not send the printer to my address. i contacted the rediff shopping authorities with my payment details they are telling they have not received my payment so far. and they canceled my order too.. i verified my bank account and it shows rs 4199 was deducted from my account on 23rd dec 2009 and no money is refunded to my account till this date..
So friends please advice whom should i blame rediff or icici bank, what can I do if rediff.com denies my payment after i transferred the money to their account. please advice
I too ordered a mobile phone and when the same was received, it was a damaged piece. I returned the same back in first week of Dec. 09 but till 30th Dec. I have not received back the correct product even though I have paid the full amount. This vendor is a cheat and I would not recommend people to buy products from him. Rediff customer care is also not responding.
My Rediff shopping ref no 5725320
VIDE ORDER NO. 5 7 3 2 4 3 0 DATED 31/12/2009, I HAVE ORDERED BLACK FOREST CAKE AND FLOWERS - EXPRESS DELIVERY ON THE FOLLOWING ADDRESS:-
TAMANNA VINESH
FLAT NO.MIG 103, E SECTOR
BYEPASS, AYODHYA NAGAR,
BHOPAL,
PIN 462 021.

ON TOMORROW I.E. ON[protected] BEING BIRTHDAY, THE ABOVE MAY BE DELIVERED WITHOUT FAIL.

THANKS,

ANJU PILLAI
close my rediffmail accont please

Rediff Shopping Branded Web Camera — No Delivery the Consignment

18th December 2009 from rediff shopping. i have fund transfer to online against the product. My order number is 5719419 for a Branded Web camera has appoved on 23rd December 2009. But the product is not deliver till now.

when ichecked to track my order it showed it is despached to Blue Dart couriers when contacted to Bluedart Courier persons they said the consignment not booking rediff shopping i have maile to rediff shopping for the same issue but till now there is no replay so this is totally cheating from rediff, fraud, my money is taken but ihave not recievd any couriers i request u all to close this chating business of rediff shoppin immeidieately...

Order No. 5739397

I had purchased alarm clock from 'AMS Exporters' seller on 5th Jan 2010. I got dispatch and delivery confirmation mails from rediff shopping but didn't received any delivery on mentioned address actually. The TNT consignment no. mentioned on order details page is incorrect and referring to some other product purchased by someone else in Aug 2009!
This is third day since I have contacted rediff support and seller on their respective emails without any response from both of them.
I searched for rediff telephone helpline on theer site but was surprised to find its not mentioned any where. Seller is also not responding to phone calls on specified numbers.
This site is absolutely unreliable and I have already lost trust with them with no hope of getting money back or item delivered.

Absolutely third class service.

Manish.
I have also ordered four T-Shirts, and the amount was debited from my Bank and i was told i will receive the product within 7-10 days but i have not received even after 15 days
pl's cancelled my order & my order no. is 5762728
Recently I ordered a book on Rediff Shopping to deliver as birthday gift to one of my relaives. I am surprised to get following response from them.
_____
We had to cancel and reverse your order due to the reason being: Out Of Stock.
In case, you are still interested in the same product or want to buy other exciting products, you can visit our store at http://shopping.rediff.com.

For any queries and details, please get in touch with our Customer Care. We will be glad to be of service.
____

If this was out of Stock, why at the first place they put it online. Plus, they dont have any customer care number also to talk to. What I can understand from their approach is, they dont want to improve upon their service.
My order # 5787121...Horrible service by rediff shopping. Self had ordered for a product to gift for Valentine's day. On the product it was clearly stated that the order placed till 11th would be delivered on 13th or 14th Feb. though there was no time commitment. All fake informations. After the order has been placed there was a confirmation of the order through mail on which its been mentioned that the product would be delivered only between 18th to 22nd February. What is the point in placing the order when the purpose is not solved? When I tried calling their customer service, response 0 as office has been closed for Shivrathri. Revert for the complaint mail was " Customer service would revert back in 2 working days". I just can't believe this how such a reputed company is running their business with such a pathetic service. I advice no customers should trust or shop on this rediff shopping anytime.
I ordered a Juicer Mixer Grinder via order no. 5781818 which i received on 13-Feb-10. However, the product contained broken and used part. I immediately logged a complaint with rediff.com customer care and received acknowledgement the same day. However, since then i have raised this issued 3 times but there has been no attempt from rediff to either refund or replace my product. The most frustating thing is that there is no customer care contact number and they are not reponding to the query other than jsut acknowledging. Could somebody help here to sort out the matter.

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