Sify Broadband — Duped by sify | |
i boought a sify broadband connection a week back. my plan is D4NL. i had to pay 500+300(installation charges). the plan had the limit of 400MBs during day + night unlimited (10pm-8am). yesterday i used mmy net from 9pm to 5am. my balance was 320 and it got to negative after that. though techniccally i used my paid net(daytime) for only an hour. so i called up their customer care. they said if you dont logout and login again after 10pm, then the data transferred is included in the daytime data transfer. what kind of [censored] is this? this thing is not mentioned on their website/nor the installation guy told me. i read about some complaints oon this site earlier also but now i am experiencing the same. i have sent them mail regarding the issue today...waiting for their reply. will keep you posted. Was this information helpful? | |
 7 Comments | |
Comments
my user id: chiraganand1987
ph: [protected]
ph: [protected]
That means you should not be charged if you login at 7 am and do not log off the whole day, since you logged at a time when its unlimited access.
Try this and let me know since I am also using the same plan.
Try this and let me know since I am also using the same plan.
Could you please fill a complaint in consumer forum on using unethical business tactics? Check the site http://www.sifycase.org/
Sify is the worse internet Service Provider in the world !!! make a complaint to their nodal officer and take them to court.You shouldnt be use their Service!!!
Hey Guys, Here i give you the complete details of Sify Nodal officer New Delhi.Enjoy... Cheers!!!
Sh. Deepak Maheshwari, GM-Corporate Affairs
Upper Ground floor, Himalaya House
23-A, Kasturba Gandhi Marg, New Delhi-110001
Corp off: 2nd floor, 'Tidel park', No. 4, Canal bank road, Taramani, Chennai-600113
Tele No:[protected]
Fax:[protected]
Email: [protected]@sifycorp.com
Website: www.satyam-infoway.com, www.sifycorp.com
Sh. Deepak Maheshwari, GM-Corporate Affairs
Upper Ground floor, Himalaya House
23-A, Kasturba Gandhi Marg, New Delhi-110001
Corp off: 2nd floor, 'Tidel park', No. 4, Canal bank road, Taramani, Chennai-600113
Tele No:[protected]
Fax:[protected]
Email: [protected]@sifycorp.com
Website: www.satyam-infoway.com, www.sifycorp.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
69%
Complaints
113
Pending
0
Resolved
78
+91 44 2254 0770
II Floor, Tidel Park, No.4, Canal Bank Road, Taramani, Chennai, Tamil Nadu, India - 600113
View all Sify Broadband contact information
Satyam (Sify) — No Service
My name is Divya Kowshik and "Unfortunately" am a Sify customer with the user name "dkowshik" contact number [protected].Over a month's time now i have been complaining about
The pathetic customer service levels that have probably become a culture as despite repeated complaints no one bothers to provide a satisfactory solution.
I had taken this connection through a franchise "I solution network" for the past 2-3 months i have had limited days of internet access and despite repeated phone calls (my phone call bills for reporting the poor service probably would run more than the account i have taken)
When we lodged our complaint Nos (6490107 & 6513027)we were told by the franchise and your represnetatives that the amount that you have not been able to use due to bad service and no connectivity will be reimbursed to you. At that time i had approximatley 450MB still left.
The problem got sorted yesterday or so i thought:
I have been reimbursed a measely 7 day free trial period. And today they have given me a two day free trial period again fr the loss of 14 days. unfortunately that too does not work as the connectivity is never there or when there is very erratic
I have lodged complaints earlier (numbers given) and was promised that someone "SENIOR" will call, ten days later i am still waiting for that same call.
Today i spoke to Maria and Parmeshwar from Chennai office and was assured some one will call me immediately. Needless to mention that i have not recieved any call.