[Resolved] Sify Broadband Connection — Unable to connect sify broadband connection since one week | |
Hi, I have 1 GB broadband scheme since three months in my new address. I am unable to connect sify broadband connection since one week. Dealer has sent me person couple of time after requesting him so many times by phone but that person could not resolve this issue and still I have this problem. It is very unfortunate after paying handsome installation amount 1500/- and aditional I am paying RS 667/- (every months and three times so far) for each month to Sify broadband dealer "Purvanchal multi computer". My Sify broadband connection is very unstable ( very frequently I face connection problem) and sify service is so poor, every time whenever I have sify broadband connection problem, I need to make many calls to this dealer to attend for loose cable connection problem.Sometimes, I think sify people work for customer satisfaction or customer unsatisfaction. I am using broabband connection for 8 yearsa and First time, I am facing such kind of serious issue regarding sify broadband connection and service. Please help me resolve this problem as soon as possible. Regards, Anurag My Sify login is anurag_235 Mobile # [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
Sify Broadband Connection — no service
Hi I have see the add in the papers about the sify and wanted to get a connection...I spoke to the sales rep ..who came home and took 1500 rs from me and told me he will give the connection the next day...he was missing for the past 2 weeks..after calling and calling...he came and they gave me the connection on the…but just through the wires and went…..and after a week he comes and gives me the password and
the login…I had to pay them 3350 they said that 1500.00 instalation…
and 1000.00 rs some var….and 850.00 for 128mb…..after paying all
The connection lasted only for 1 days…after that the problems started again….calling and calling
The local cable sify provider…she is so rude and does not take the complain seriously…
She keeps saying I will send and I will send…he come check and again goes out..after an 1 hr
Again the service is down…..it is a month now and I have still not got the connection that works properly…
Today is 2nd…one month..and no connectivity but they want the money….what do I do ..I just don’t know..
The connection lasted only for 1 days…after that the problems started again….calling and calling
The local cable sify provider…she is so rude and does not take the complain seriously…
She keeps saying I will send and I will send…he come check and again goes out..after an 1 hr
Again the service is down…..it is a month now and I have still not got the connection that works properly…
Today is 2nd…one month..and no connectivity but they want the money….what do I do ..I just don’t know..
Asking for my money back they are not giving me…thinking of cutting my losses..but will file a complain first.
iam unable to connect my home page
Sify Broadband Connection — Damage to property due to unskilled technician of Sify Broadband
On 1st October one technician from local provider of Sify Broad Band service came to my home for repairing cable. While doing so he shorted the internet cable with external 11KV hightension cable. As a result my PC has blasted, one ceiling fan, one cooler two CFLs also got damaged. Power supply of total neighbourhood was down . At the same time a fire broke out above a paint shop,where the internet cable was shorted with the hightension cable. In all there were significant amount of damage to my property and a good number of people became at risk. Also my family suffered mental turmoil due to a huge blast in side the room which is ofcourse a great concern.In view of this I claimed for compensation at the time of lodging complaint with customer care and they assured me of positive action from Sify's part. But till date nothing has been done by Sify and even they have not restored my connection even aftre repeated request and complaints.
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+91 44 2254 0770
II Floor, Tidel Park, No.4, Canal Bank Road, Taramani, Chennai, Tamil Nadu, India - 600113
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Sify — Not giving broadband internet connection after submitting the application around a week back
Not provided broadband internet connection after submitting the amount and application form one week back. Estimated date of installation is last friday. Not even responding after registering complaint with the customer care.