[Resolved]  Sify Broadband Internet Connection — Sify's Exploitation to raise money

Sify.com — Internet Connectivity failure

Dear Sir/ Madam,

I am a retail user of internet staying at Mumbai. My user id is adity asarode, my compaint is about the connetivity failure since i have installed Sify connection at my residence which is not being rectified even after complaining to your regional cable personnel and marketing personnel and customer support professionals on phone. I do trading on icicidirect.com and internet connection goes faulty at 10.00 am till 4.30 as soon I used to login it used to show me some error and the site used to get cancelled and I was supposed to login again. After complaining personally and on phone to regional office in mumbai and the personnel of Sify Mr. Zulfikar nothing was done. I was promised that someone would attend my query but noone attended the state of the issue faced by me. Fed up as of now I have bought in alternate connectivity from a different service provider.

Also as on today I have sent mail to Sify.com for my complaint. Any action taken by you would be highly appreciable.

Thanks and Regards,
Chandrakant Sarode

SIFY Broadband Internet Connection — Totally ignoring customers

Everytime Sify operator comes takes money and shows that the net is connected but then as soon as he leaves with the money there is no service. This has been going on an on and even after paying close to 2500 Rs there is no net access.

Local operators are never reachble and the Customer care has been fooling me everyday saying they will send someone but no one comes even from the company.

This is the second month when I have paid but there is till no access. TECHNICALLY SIFY IS COMMITTING A FRAUD AND I WOULD LIKE TO FILE A CASE OF FRAUD AGAINST CUSTOMER CARE INCHARGE Mr. Naresh Ajwani to whom also I have mailed my plight but to no avail.

Pls pls take strict measures and pls guide me as to what legal resource I have.

I plead pls bring SIFY to book and let them know that they cant take Indian consumers for granted, cause you are there.

SIFY Broadband Internet Connection — Connectivity Problem

Dear Sir/ Madam,

I am a retail user of internet staying at Patna. My user id is krishna_sharma13, my compaint is about the connetivity failure since i have installed Sify connection at my residence which is not being rectified even after complaining to your regional cable personnel and marketing personnel and customer support professionals on phone.

Last Month I have got an internet connection and since then there have been problems related to connectivity.. I have been complaining it again and again to the regional cable personnel and marketing personnel but no one had taken care of it. In the beginning it was good only for two days after that the low speed problem started and and it stood for next 7 days. the speed decreased to the extent till 10 days that I was not able to login into my account. till then my account validity was expired. and without taking my concent regional cable personnel recharged my account without rectifying the problem I was facing.

My internet connection is too slow to login and at midnight sometimes it logs in but after one hour when I try to log out.. it fails due to low connectivity. as soon as I used to login it used to show me some error and the site used to get cancelled and I was supposed to login again. After complaining personally and on phone to regional office in Patna and the personnel of Sify nothing was done. I was promised that someone would attend my query but none attended the state of the issue faced by me. Fed up as of now I have bought in alternate connectivity from a different service provider.

Also as on today I have sent mail to Sify.com for my complaint. Any action taken by you would be highly appreciable.

Thanks and Regards,
Krishna Sharma

Sify Broadband Internet Connection — Not solving my problem

my internet connection is not working since 2nd July, and i logged complaint at sify customer care center but i dint get any response please help

Thanks
Sanjay