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Nigdi sucks not developed in broadband service...u hv only one option switch to tataindicom(dial 60607070 best in Nigdi) or try for bsnl data one
Hi,
I took the Limited(600MB) Broadband connection on 9th March; 2009 and paid the installation charges Rs.1000. The user id is: Deepshikha_pune at Nigdi, Pune. Since then I'm regularly facing the problems with it. In a month, it doesn't work for 6-7 days at least for one or other reason and its all in vain to call customer care([protected]) or the local provider Mr. Bhagvan(M : [protected]). They just stop receiving the calls when not able to resolve the problem. I even don't get any compensation for those wasted days.
But now it has become a limit. I've got shifted nearby (Nigdi, sec-21) and before that I asked your local provider(Mr. Bhagvan) that will I get the connection there or not. He confidently told me "Yes" and also took the cable for which I paid and now the same case, it’s been more than 25 days and I am not getting the connection there. Even he stopped attending the calls and suggested me to switch to wireless Tata Indicom by paying extra charges but why should I go for that if I already have the sify connection?
I just got fed up of your services. Why do you appoint such people who can not resolve customer’s problem and are responsible in maligning the company’s reputation? Many a friends have already switched to tata indicom. I tried calling both customer care and Mr. Bhagvan but it’s been wastage of time and money both and I don’t want it any more. I think that sify broadband is always ready to take the connection charges but zero at service because customer care also provides only excuses.
If possible please refund my money since I could not use it properly due to worst sify internet service and the cable charges were also included in that which is already taken back by the local provider and now he is not ready to give it to me.
Thanks,
Deepshikha Agarwal
Pune
I took the Limited(600MB) Broadband connection on 9th March; 2009 and paid the installation charges Rs.1000. The user id is: Deepshikha_pune at Nigdi, Pune. Since then I'm regularly facing the problems with it. In a month, it doesn't work for 6-7 days at least for one or other reason and its all in vain to call customer care([protected]) or the local provider Mr. Bhagvan(M : [protected]). They just stop receiving the calls when not able to resolve the problem. I even don't get any compensation for those wasted days.
But now it has become a limit. I've got shifted nearby (Nigdi, sec-21) and before that I asked your local provider(Mr. Bhagvan) that will I get the connection there or not. He confidently told me "Yes" and also took the cable for which I paid and now the same case, it’s been more than 25 days and I am not getting the connection there. Even he stopped attending the calls and suggested me to switch to wireless Tata Indicom by paying extra charges but why should I go for that if I already have the sify connection?
I just got fed up of your services. Why do you appoint such people who can not resolve customer’s problem and are responsible in maligning the company’s reputation? Many a friends have already switched to tata indicom. I tried calling both customer care and Mr. Bhagvan but it’s been wastage of time and money both and I don’t want it any more. I think that sify broadband is always ready to take the connection charges but zero at service because customer care also provides only excuses.
If possible please refund my money since I could not use it properly due to worst sify internet service and the cable charges were also included in that which is already taken back by the local provider and now he is not ready to give it to me.
Thanks,
Deepshikha Agarwal
Pune
Yeap, I do agree that in nigdi there is no good service for brodband, I tried indicom and reliance not so impressive, right now using BSNL (Unlimited) pretty good connection :) with continous connection drop and if connection fails due to server prob, Customer Care is horrible, so every time I have go down to BSNL office and launch a complaint . But I heard good about ICC cable (Cable internet), hope if anyone have such info please share.
Regards,
Rohan
Regards,
Rohan
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