[Resolved]  Snapdeal — Fraud transactions by Snapdeal india

SNAP DEAL scam, SNAPDEAL deducts extra money, SNAP DEAL hidden charges.

Snap deal had an offer for total value of Rs.299 and we had to pay rs.99 online.

I made the purchase, got the offer in my email which states that Rs.99 have been paid.

However, I checked with my bank and Snapdeal has deducted Rs.632.

While Making the purchase I was very careful. I made sure quantity is correct i.e. 1. price stated at page was Rs.99.

I contacted their customer care, they hang up as soon as tell my issue, later no one answers.

This is a scam website I strongly advise people NOT to use this company. I have sent several emails to their support and help, guess what? No one even cares to reply. I have proof from bank which no one...NO ONE can deny or override with their empty words.

I look forward to people who have suffered damages to raise their voice, let Media know how SNAPDEAL is just a scam. They must face legal actions for fraud.

@snapdeal team ; You will soon catch a nice thread on TOI and HT. Be ready with your lame excuses and explanations because I have proof from bank to rub it on your face.

Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  20 CommentsShareTweet


i am no interest in snapdeal, i want close this account, do not send sms on my mobile
Hi Akhil,

Sorry for the trouble you have undergone. Can you please share your contact details with us at [protected] so that we can resolve it asap.

Best Regards,

SnapDeal Executive
Hi Atul,

We would love to resolve your queries, please send us an email so that we can contact you and address it asap.

Head- CRM.
I made 3 transaction on[protected] for recharge at snapdeal in offer rs 100 talktime on rs 50. One transaction got

failed and 2 got succeeded, but amount was deducted for all three transactions. Even, i have not got the recharge

for those 2 successful transaction. I got the snapdeal voucher no 53968707 and 53929403. Bt no balance...

the bank statement detail regarding same is

25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO634IG48844365 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00
25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO606IG48844178 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00
25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO566IG48844037 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00

I tried to call customer care 3-4 times at[protected], my phone is always waiting even after 10-15 minutes. I

wasted my mobile talktime in calling customer care. EVen i send the mail yesterday, but no response from snapdeal.
Snapdeal is really a fraud company.
Kindly refund my money for all three transaction or refund money of 1 transaction and do those 2 recharges.

Mohit AGarwal
i got a call from abhishek from snapdeal. he ensure me to solve my problem as soon as possible.
Dear Akhil,

I hope your issue has been resolved from our end.


Kaval Singh
snapdeal sms is coming continously on my mobile no [protected] and it is taking charges for it so i want to stop sms coming.
please close my account my mail id is [protected]
Dear Akhil,

Please provide us the snapshot of the bank statement for Rs. 632. So that we can take this issue with the bank and resolve your issue. Please mail us at [protected] We have also asked the same at [protected]@snapdeal but their was no reply from your end

I am no longer interested in using, I have had it with their RIDICULOUS refund policy, they have simply stolen my money!

Please, expats out there, do NOT use Snapdeal, because if there is a problem with your product they will drag their feet, frustrate you, and on top of that, you lose. It took SEVEN WEEKS for them to finally send a refund cheque, one in which I told them I would not be able to use because I do not have a local account to which the cheque has to be lodged. I asked them to give me a refund in the form of a coupon/voucher to use on their website, but they insisted that only cheques are offered for CODs. I asked if the cheque can be cashed since I don't have a local bank account, and they ignored my question in several emails. Now I have this cheque which is of no use to me.

What tops it off is that a Snapdeal agent earlier today (after I went to the bank) told me I would have to send back the refund cheque to them, at MY OWN EXPENSE, then they will apply credit to my Snapdeal account, the VERY THING I requested they do instead, and I asked before they prepared and dispatched the cheque, they knew full well of my concern, yet they ignored me.

So frankly they STOLE from me! No more SNAPDEAL! I have OPTIONS!!! Thanks Flipkart,, Babyoye, Urban Touch, Firstcry...and the list goes on!

Snapdeal please close my account as I see no option on the website for me to do so other than to unsubscribe SMS, and do not send me any more email offers either!

complaint # 1150016 order #[protected]
Snap deal is worst in customer service. I had ordered an laptop table. When I received it I found it defective. I tried to cal them and then they issued me aticket number and ensured me that they will resolve. But now they are not even responding to my complaint. They have actually stolen my money. Now, on I have no more interest in buying from snapdeal. It of no use talking to them. The products quality is so bad...
Snapdeal is what I really found worst. It was my first and last purchase from snapdeal and thanks for wasting my talk time in calling you people several times.
Compaint no:1761168
order no:[protected].
Snap deal is a fraud. mr.Jose is yet to call me since a week. I purchased products worth 40K yet no response. Is this how you talk about retaining your customers mr. Bahl? Is this your assurance of a quick call back? Is this your TRUST PAY which guarantees 100% payback? I want responses for this fraudulent activities of yours. I am tired calling up YOUR CUSTmORE CARE. Good that this site opened my eyes and am cancelling my pending orders.

(ticket #2008132
26 April (as a response to 3 mails and several calls to your custcare)
Ph: [protected]

This is with respect to the above comment with Ticket #2008132. I want to thank Snapdeal and its services for best customer support and hassle free policies. I was scared with the run around on the websites relating to its unethical practices but, my problem was solved at the best and the earliest and a refund was pprocessed. Snapdeals services has assured me of hassle free online shopping experiences, infact even with retailers I wouldnt get such discounts or customer support. Thank you so much and people if you can complain, you can appreciate to. Be glad to give them a smile back in case you are satisfied with Snapdeal and TRUSTPAY. :)
I m not happy withe your service. I ordered Sam-sung GALAXY Ace Duos handset 6 days ago I.e. on 29the of June 2013. And I done online payment also because of trust. But now from your side theere is no proper feedback given your customer care service. They are not telling us theat when my product will be given to me. I am all ready pay thee 7699/- by debit such customer care suggest me you cancelled thee order or wait 3 days more then we tell you product av ability... And kindly revert me once. I am waiting for your reply.

Order no. [protected].
I m not happy with your service. I ordered samsung GALAXY Ace Duos handset 6 days ago I.e. on 29th of June 2013. And I done online payment also because of trust. But now from your side there is no proper feedback given your customer care service. They are not telling us that when my product will be given to me. Now I want my money return on my account urgent. And kindly revert me once. I am waiting for your reply.

Order no. [protected](snap deal)

The snapdeal is cheater company...please dont buy any electronics item from snapdeal

not received.ordered item

I have ordered an item on 1 March but not received yet

Got damaged iphone and used old

I bought iphone from snapdeal before 2 months
but i was damaged and old used iphone
now snapdeal comoany doesnt reply me
apple company also answer me that my iphone will not replace

color cartridge is dublicate

color cartridge 678 no. dublicate hai printer has been no sport

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Customer Care Service
    Customer satisfaction rating
    8270 Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care] Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View Full Information