[Resolved]  Sony Cyber Shot — WORST CAMERA A HAD EVER USED

Sony — Cyber-shot

I am furious with the customer service provided by Sony. My Sony Cybershot DSC-T200 was purchased for over $452 in December of 2007 and given to me for Christmas. I purchased and additional $60 worth of accessories. In January of 2009 as I was about to take pictures, the camera showed a black screen with multicolored lines on the screen. I went to the Sony help site to see what could be done to fix the problem. Nothing there was a help. I then spent some weeks trying to find a camera shop to see what could be done. No one could help and I was told that only a Sony repair facility could repair the camera. By this time it was April. I don't have the time to spend hours and days at a time to deal with a camera repair. I finally got information from the Sony site and filled out all the forms following the instructions to pay for insurance and shipping to a facility in Texas. In addition I sent a check for $141. How could I throw away a camera that cost more than $500? I had to pay the $141 and the cost of shipping and insuring the camera. The person behind the desk said they do about 12-15 ships to Sony a week! Outrageous! My camera now is soaring in cost to the $700 mark. I surely do not have a camera worth $700. We do not have that kind of money, by choice, to spend on a camera! The Cyber-Shot is not a $700.00 camera. I contacted
Mr. Mike Ehlers
Vice President for Service Operations
Sony Electronics
San Diego, Ca 92128
An assistant named Barry phoned me to say he appreciated my feedback, but too bad it took me too long to figure out what to do about the camera repair, so thanks for writing to Sony and he disconnected from me while I was talking to him. So much for customer service from Sony. It seems clear that Mike Ehlers' objective is profit for Sony at the expense of the customer.
No fair treatment for a Sony customer.

sony cyber shot — noc

Dear Sir,
I have financed sony syber shot i have compeleted 10 emi.Per month emi 916/- but i do not receied noc.I need also My statement of account of my loan.

Thanks
[protected]

Sony Cyber Shot — warranty still

i bought sony cybershot(dsc t -70) on 26/10/2008 with the warranty of 3 years , now few days back it started giving problem n i went to sony electronic at my local place ie moga(rohit electronics opp railway station ph no-[protected]) n they said that there is some problem in the mother board n they sent it to the service station, after few days i got the response from the service centre that the serial no of the camera is not available , while submitting it to rohit electronics everything was available there , now they are saying that serial no was not present. i conveyed the same thing to rohit n asked them for the duplicate bill which they refused to give now please advice me what should we do.

You are right...! same experiece...for me tooo

Dear Sir,

Which Cyber-shot model do you own? Which retail store did you buy it from? Have you contacted our service team for assistance on this issue? Please share your complaint no. with us here, we will need it for further assistance.

For further communication, please contact us at[protected] or write to us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team